Mercedes-Benz of Hoffman Estates

Had to replace breaks following week. This should have been completed prior. Car was certified This should have been completed prior. Car was certified More

My experience with this dealership and your sales rep has been outstanding - I have been a luxury Mercedes customer for 20 years with Ziegler rep Abe being number one for quality service. been outstanding - I have been a luxury Mercedes customer for 20 years with Ziegler rep Abe being number one for quality service. More

Every time we come for service we are greeted in a friendly manner and treated nicer than at other dealerships. Julio Ramirez is a class act. He thoroughly answers any questions we may have and even f friendly manner and treated nicer than at other dealerships. Julio Ramirez is a class act. He thoroughly answers any questions we may have and even follows up with us. This along with our salesperson, Tim McGrath will insure we’re future customers. More

Kirk was so awesome to work with and made my car buying experience seamless (& actually very pleasant). I felt like I was in good hands from our very first conversation and throughout the process, I was tr experience seamless (& actually very pleasant). I felt like I was in good hands from our very first conversation and throughout the process, I was treated like a part of the dealership family. Will definitely refer to friends and family. More

Our sales gentleman Abe made our purchase of a new vehicle a pleasant experience. For us, it's more about the person your working with than the dealership itself. Hands down Abe is the person to work vehicle a pleasant experience. For us, it's more about the person your working with than the dealership itself. Hands down Abe is the person to work with should you ever need to purchase a vehicle. We are very happy with our purchase. More

Rada is an absolute pleasure to work with. She’s so kind and helpful. Without a doubt we would recommend Rada and this dealership to purchase your next vehicle. Thanks for all your help! She’s so kind and helpful. Without a doubt we would recommend Rada and this dealership to purchase your next vehicle. Thanks for all your help! More

Great folks. With current market on used cars I think I got a great deal. Abe was great. Best car salesman I have ever done business with. With current market on used cars I think I got a great deal. Abe was great. Best car salesman I have ever done business with. More

This is my first time buying a luxury car and I was a bit intimidated going into the dealership. I was blessed to catch the eye of Jacqueline at the Jaguar dealership. I wanted to check out what was availabl intimidated going into the dealership. I was blessed to catch the eye of Jacqueline at the Jaguar dealership. I wanted to check out what was available in person and thought I wanted a Jaguar. What I drove away in was a beautiful, sporty Mercedes convertible. She took the time to walk around with me and knew so much about all the cars. She knew my budget and was great at keeping me in the price range I was comfortable with...even though my taste was much more expensive. I LOVE my car and never thought I could afford it. I appreciate good customer service and everyone I worked with was so accommodating, kind, and down to earth. I cannot recommend this dealership and Jacqueline enough!! More

Worst dealer I ever had to deal with it. They try to get the money which does not apply. My pay off amount was $35 K+ and first they try to charge me additional 3K when I showed them my cont They try to get the money which does not apply. My pay off amount was $35 K+ and first they try to charge me additional 3K when I showed them my contract then they removed the amount. Never advice any one to visit or deal with these people. More

I reached out to a sales rep from a cat I saw online. I was lucky enough to be connected to Abe. Abe made the experience of buying online hassle free and a pleasure. Extremely professional and knowledge I was lucky enough to be connected to Abe. Abe made the experience of buying online hassle free and a pleasure. Extremely professional and knowledgeable! More