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Mercedes-Benz of Hoffman Estates

Hoffman Estates, IL

4.9
1,163 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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1000 West Golf Rd

Hoffman Estates, IL

60169

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Showing 1,163 reviews

May 17, 2022

Nina was super genuine and made the process very easy from start to finish! They definitely care about their customers here a MB - Ziegler Hoffman Estates. All the employees were beyond friendly as well; More

by Kcalcaterra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Gewargis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Trauscht
Jun 01, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing your experience with our team member.

May 11, 2022

Really appreciate their prompt response, efficient text message communication, and attentiveness to details! We will certainly buy from them again! More

by tstapleton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Vaccarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you!

May 11, 2022

In this crazy time of supply chain issues and car shortages, my wife and I had a very pleasurable experience. We began with the intent to buy out our lease and ended up leasing a new 2022 GLC 300 at More

by RGFLYER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Vaccarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Herwehe, Kirk Anderson
May 11, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing your experience with our team members. We strive to work with our customers so they not only find the right vehicle, but that it is a positive experience through the journey. Congratulations!

May 10, 2022

It was a very good experience with you guy. From now I know where to get a Mercedes-Benz. More

by Patel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Zabadneh
May 11, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you! Welcome to the Zeigler Auto Group family.

May 10, 2022

Nice place nice people you know how to treat a costumer and all ways by at zeigler end my friend to I give Rada Arbutina 5 stars thank very for you all More

by diamod01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Dzubakova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mohamed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Smith, Charlie Trauscht, Kirk Anderson, Rada Arbutina
May 11, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you for the opportunity to earn your business.

May 06, 2022

Tough drive from the city, but Ilona’s enthusiasm about cars created a wonderful experience. More

by Scatesba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilona Varyshko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you for giving us the opportunity.

April 22, 2022

Thtey were very upfront and honest from the get-go. They made sure that all of our questions and needs were address before we left. We were impressed with how friendly everyone was in the dealership. A More

by Danieljulrich
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronnie Brazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Trauscht, Bart Bryniarski
Apr 26, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you for the five stars and congratulations your new vehicle.

April 21, 2022

Jason Ehret in service was exceptional 100% satisfied. Would recommend to friends & family . New / used vehicle sales was one of the worst experiences i have ever had at a dealership . Pompous, rude s More

by jsrallstar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
And Barts Manager - I was not given his name , Bart Bryniarski
Jun 01, 2022 -

Mercedes-Benz of Hoffman Estates responded

We apologize for your experience with us. We appreciate the feedback.

April 20, 2022

Their experience is an extremely valued asset in buying from a different state! Excellent customer service! Everything worked flawlessly. More

by valentin_bontea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Mercedes-Benz of Hoffman Estates responded

thank you!

April 20, 2022

I worked with Nicole to purchase our new company Van and she did an incredible job. I was working out of LA, and needed this to be a quick purchase, Nicole went out of her way to get me everything I needed, More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Vaccarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Mercedes-Benz of Hoffman Estates responded

We appreciate the opportunity to earn your out of state business and for the feedback on how we achieved a five star experience for you.

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