
Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Professional and care about there customers. Rob is awesome to work with, he went above and beyond to help me out! I come to this Mercedes dealer because of Rob. I've referred 3 of my friends and famil awesome to work with, he went above and beyond to help me out! I come to this Mercedes dealer because of Rob. I've referred 3 of my friends and family members to come to Mercedes of Hoffman because of the top notch service I get from Rob and the rest of the staff! More
Glad to be back again Thanks to Kevin Schroeder for connecting me with Jason Palmer, I've returned to this dealership for my service needs. I always look for Jason when sch Thanks to Kevin Schroeder for connecting me with Jason Palmer, I've returned to this dealership for my service needs. I always look for Jason when scheduling my service appointments. More
Poor customer relations. Not the best place to shop. The dealership rank the least, based on my shopping experience. The best way to describe the store is, ARROGANCE. dealership rank the least, based on my shopping experience. The best way to describe the store is, ARROGANCE. More
Super The whole process was awesome. They searched for the cars I was interested in, delivered the car to me for test drive. They made a great deal in a v The whole process was awesome. They searched for the cars I was interested in, delivered the car to me for test drive. They made a great deal in a very timely manner, delivered the car to my house, educated my wife and myself on it, and picked up my trade in. What could be better? More
Great service and excellent communication. They worked with me understood where I was at and got the deal done. Very professional and put the customer first. with me understood where I was at and got the deal done. Very professional and put the customer first. More
We had a complicated situation but with the help of Ilona we were able to get everything done. The team was also able to keep our car on hold while we were figuring everything out. Thank you Ilona! We will we were able to get everything done. The team was also able to keep our car on hold while we were figuring everything out. Thank you Ilona! We will definitely recommend her and this Mercedez Benz dealership! More
Robert is outstanding in helping customers and his services are excellent. He goes out of his way to understand customer's needs and find the best solution. services are excellent. He goes out of his way to understand customer's needs and find the best solution. More
Very honest, fast, gave many updates throughout the visit, which is helpful, and friendly. Has been assisting me with service for many years. Will be back visit, which is helpful, and friendly. Has been assisting me with service for many years. Will be back More
I came in Monday June 29th to get my car service and Julio Ramirez was my Service Advisor . The best Service Advisor i ever had. Julio Ramirez was my Service Advisor . The best Service Advisor i ever had. More
I had a wonderful experience with the sales staff. My saleswoman Stephanie Smith was awesome. She made very throughout the whole process. Plus I got a fair deal. saleswoman Stephanie Smith was awesome. She made very throughout the whole process. Plus I got a fair deal. More