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Mercedes-Benz of Hoffman Estates

Hoffman Estates, IL

4.8
1,160 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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1000 West Golf Rd

Hoffman Estates, IL

60169

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Showing 1,160 reviews

July 02, 2020

Professional and care about there customers. Rob is awesome to work with, he went above and beyond to help me out! I come to this Mercedes dealer because of Rob. I've referred 3 of my friends and famil More

by MIKEANNINOS
Recommend Dealer
Yes
Employees Worked With
Robert Fragoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2020

Glad to be back again Thanks to Kevin Schroeder for connecting me with Jason Palmer, I've returned to this dealership for my service needs. I always look for Jason when sch More

by BADMIXXBOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt McGinn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Schroeder - 5 stars, Jason Palmer, Matthew Price
July 02, 2020

Poor customer relations. Not the best place to shop. The dealership rank the least, based on my shopping experience. The best way to describe the store is, ARROGANCE. More

by ADCOMY2K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Bennett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hoffman , Charlie Trauscht
July 02, 2020

Super The whole process was awesome. They searched for the cars I was interested in, delivered the car to me for test drive. They made a great deal in a v More

by JRKNOCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Herwehe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill O'Hara, Nas, Charlie Trauscht
July 01, 2020

Great service and excellent communication. They worked with me understood where I was at and got the deal done. Very professional and put the customer first. More

by ZDANIEL1
Recommend Dealer
Yes
Employees Worked With
Frank Campos, Charlie Trauscht
July 01, 2020

We had a complicated situation but with the help of Ilona we were able to get everything done. The team was also able to keep our car on hold while we were figuring everything out. Thank you Ilona! We will More

by KMJ97 Katarzyna
Recommend Dealer
Yes
Employees Worked With
Ilona Varyshko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Trauscht
July 01, 2020

Robert is outstanding in helping customers and his services are excellent. He goes out of his way to understand customer's needs and find the best solution. More

by RAVI.GANESAN
Recommend Dealer
Yes
Employees Worked With
Robert Fragoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2020

Very honest, fast, gave many updates throughout the visit, which is helpful, and friendly. Has been assisting me with service for many years. Will be back More

by DANNYJOSH01
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2020

I came in Monday June 29th to get my car service and Julio Ramirez was my Service Advisor . The best Service Advisor i ever had. More

by vanmoorman
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

I had a wonderful experience with the sales staff. My saleswoman Stephanie Smith was awesome. She made very throughout the whole process. Plus I got a fair deal. More

by PALEXANDER23
Recommend Dealer
Yes
Employees Worked With
Stephanie Smith
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