Mercedes-Benz of Hoffman Estates

Best deal Great people. They made everything so easy. They also had the best deal, I shopped around, and went back to them. If they keep offering deals like Great people. They made everything so easy. They also had the best deal, I shopped around, and went back to them. If they keep offering deals like this, I will never go anywhere else. More

Bill Ohara, Matt McGinn and Nina all provided a great,easy buying experience. Already working on other purchases and looking forward to doing more business with real professionals. great,easy buying experience. Already working on other purchases and looking forward to doing more business with real professionals. More

The people were wonderful. The service was fine. The snacks and coffee selections were lovely. The television was not functioning during my three hour wait. snacks and coffee selections were lovely. The television was not functioning during my three hour wait. More

1-1/2 hr wait for a tech to check software... watches for 20 min with no one touching the car. Had Appt too. Way too long of a wait. 20 min with no one touching the car. Had Appt too. Way too long of a wait. More

Excellent service person, complicated list of items 2013 C300, 72,000 miles. Picked up and delivered car right on time, clean and wiped down for Covid 19 problem. Did 3 recalls as agreed. Conducted a B 2013 C300, 72,000 miles. Picked up and delivered car right on time, clean and wiped down for Covid 19 problem. Did 3 recalls as agreed. Conducted a B service, and because of low miles since last B service, saved some costs where appropriate and appreciated. Only issues are costs and confusing list of items discussed (Due to long checklist of passed, warning, and failed items. They are thorough and reputable. For most important services where Mercedes expertise is needed, I recommend them. More

Transmission fluid change service Thank you for very a nice service provided by Mr. Omar Contreras. Hi is the right man in the right place. Best Regards Mr. Omar Thank you for very a nice service provided by Mr. Omar Contreras. Hi is the right man in the right place. Best Regards Mr. Omar More

Service Review It is always a good experience to work with Service Manager Mr. Robert Fragoso since he delivers on promises regarding on - time completion and satis It is always a good experience to work with Service Manager Mr. Robert Fragoso since he delivers on promises regarding on - time completion and satisfaction of work performed on my car. More

Prompt service and excellent communication. The multi-point inspection was very thorough (you get a detailed report and you can approve specific items electronically) The loaner car was a nice perk multi-point inspection was very thorough (you get a detailed report and you can approve specific items electronically) The loaner car was a nice perk as well. More

I’ve never had a better experience buying a vehicle than I did at this dealership. Thank you again! Stephanie was great showing me the two vehicles I was interested in and going over all the details. Charle I did at this dealership. Thank you again! Stephanie was great showing me the two vehicles I was interested in and going over all the details. Charles explained all the financials to a “T” and was a pleasure speaking with. More

GT63S Mike Connolly and Mike Connolly Jr. are the best in the business! The transaction went as smooth as possible. I will definitely be returning for futur Mike Connolly and Mike Connolly Jr. are the best in the business! The transaction went as smooth as possible. I will definitely be returning for future business. Charlie was also a pleasure to work with and handled everything with ease. More