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Mercedes-Benz of Huntington

Huntington, NY

4.2
1,240 Reviews

1103 East Jericho Tpke.

Huntington, NY

11743

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Showing 1,240 reviews

September 05, 2017

Amazing! Evan R. And Lori were amazing! Highly recommend this location! Will never go anywhere else again Great staff, excellent service.. More

by Nwamiq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Retzkin, Lori Machansky
Sep 06, 2017 -

Mercedes-Benz of Huntington responded

Thank you so much for your 5-star rating & review! We always appreciate feedback from our valued customers, like you! We're pleased to hear that you had such an excellent experience with both Evan & Lori! We hope to see you in the future so we can provide you with continued excellence! Enjoy your Mercedes-Benz!

September 05, 2017

Horrible Service Experience -- Stay Away!!! Would give this place a ZERO if I could. Had been going to this place for a few years -- service dept used to be good (notice the past tense.) Somet More

by MBTom1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Gustaw
Sep 05, 2017 -

Mercedes-Benz of Huntington responded

Thank you for taking the time to leave your feedback! We apologize you feel this way. When you came in for your last visit, you wanted us to honor multiple service coupons for one service. We can't honor more than one coupon per service, which is clearly stated on each of our coupons, and this policy is the same across all dealerships. We create these coupons as a way to thank our customers for their business, and we would've been more than happy to honor one for you, which our service manager explained to you, but you weren't willing to proceed. We thank you for your loyalty in the past and wish you all the best! If you ever need anything, feel free to reach out to us at mercedesbenzny@mbhuntington.com!

Sep 07, 2017 -

MBTom1 responded

UPDATED SINCE ORIGINAL POST: So the shady shills at MB Huntington wrote some BS generic reply to my original post saying something about a 'coupon issue' -- I DID NOT HAVE ANY 'COUPON' ISSUES, I HAD/HAVE A PROBLEM WITH YOUR SERVICE MANAGER 'JIMMY' AND HIS CRUDE ATTITUDE AND NONSENSE HE SPEWS SINCE HE BELIEVES HE IS IN A PLACE OF AUTHORITY: A MANAGER. HE IS A PATHOLOGICAL LIAR THAT DISTORTS ANY SEMBLANCE OF THE TRUTH. HIS ATTITUDE CAN BE INTERPRETED AS, WELL, RACIST. The reply from this dealership goes to prove what a crooked and dishonorable establishment this place is and further proof of the ENDEMIC liars that work there. MB Huntington: you taint the 91 year legacy of an iconic brand, SHAME ON YOU! While the issue is centered on your service department, in the end, a few bad apples ruin the bunch.

Sep 08, 2017 -

Mercedes-Benz of Huntington responded

Good morning! Thank you again for following up. We truly apologize that you feel this way, and we firmly believe that no customer should ever feel this way. We can advise you that no one employed here is racist by any means, and if you would like to speak to someone other than our service manager, Jim, we would be happy to arrange that. You can email us at mercedesbenzny@mbhuntington.com and we will get back to you right away. We thank you again for your business & hope to speak to you soon!

September 01, 2017

Very easy and pleasant to deal with. Both Tom and Connie were a pleasure to deal with. They were both very helpful and gave us the deal we were looking for. We would highly recommend the More

by Robin Fulep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connie Werner Lamberson, Tom Aveni
Sep 06, 2017 -

Mercedes-Benz of Huntington responded

Robin, thank you very much for your review & 5-star rating! We're so pleased to hear that you had such a wonderful experience with both Tom & Connie. We hope to see you again in the future so we can provide you with continued excellence! Enjoy your Mercedes-Benz!

August 28, 2017

Great Experience !!! My wife needed to upgrade her current car and was considering a couple of different manufactures of different makes & modes of cars. We found and felt More

by Tony Buonanno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Melendez, Evan Retzkin, Lori Machansky
Aug 28, 2017 -

Mercedes-Benz of Huntington responded

Mr. Buonanno, thank you so much for taking the time to write this excellent review. We always appreciate feedback from our most valued customers, like you! We're so glad to hear that you had such an excellent experience with Evan, Ken, and Lori. They all take great pride in what they do and we're happy it shows. Enjoy your Mercedes-Benz and know that we are always here if you need anything in the future. Thank you for choosing us!

August 22, 2017

Leonardo Anglin is the reason to only shop here! We have dealt with many car salespeople but never anyone like Lenny. After introducing himself he let us shop - no hassle - once we found what we thou More

by mila1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Melendez
Aug 28, 2017 -

Mercedes-Benz of Huntington responded

Thank you so much for your wonderful review & 5-star rating! We're so pleased to hear that you had such an excellent experience with Lenny at our dealership. He is a great asset to our team & we're happy it shows. Enjoy your Mercedes-Benz! We hope to see you in the future so we can provide you with continued excellence and thank you very much for your recommendations! We promise to treat everyone with the utmost excellence.

August 21, 2017

Great Dealer! I purchased a SUV from Mercedes- Benz of Huntington. My salesman was Evan Retzkin. This is the second time I have purchased a vehicle from Evan. I wou More

by mm12771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Melendez, Evan Retzkin
Aug 28, 2017 -

Mercedes-Benz of Huntington responded

Thank you very much for your review & 5-star rating! We're so pleased to hear that you had such an excellent experience with Evan & Ken at our dealership. Enjoy your Mercedes-Benz & know that we are always here if you need anything in the future!

August 15, 2017

Very pleasant and professional Professional and Knowledgeable. Anthony made good recommendations and was very helpful. I highly recommend the dealership and sales staff. Experience More

by mercedes e350
Recommend Dealer
Yes
Employees Worked With
Anthony Mastroianni
Aug 28, 2017 -

Mercedes-Benz of Huntington responded

Thank you very much for your review & 5-star rating! We're so pleased to hear you had an excellent experience at our dealership with Anthony! Know that we are always here if you need anything in the future! Enjoy your Mercedes-Benz!

August 02, 2017

A great experience ! I went to Mercedes-Benz of Huntington to trade in my car. A very nice salesman named Evan Retzkin helped me. I was pleased to see he was very knowl More

by S Minlionica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Melendez, Evan Retzkin
Aug 07, 2017 -

Mercedes-Benz of Huntington responded

Thank you very much for taking the time to write this wonderful review! We're so pleased to hear you had such an excellent experience at our dealership! Enjoy your Mercedes-Benz and know that we are always here if you need anything in the future!

July 31, 2017

great dealership Professional sevice and knowledge. great customer service. Anthony was a great advisor with assisting us with our purchase. I would certainly recomme More

by mike1498
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Mastroianni
Aug 07, 2017 -

Mercedes-Benz of Huntington responded

Mike, thank you so much for the glowing review and 5-star rating! We're so pleased to hear that you had such a great experience with Anthony at our dealership. We thank you for your loyalty & recommendations! We hope to see you in the future so we can provide you with continued excellence!

July 28, 2017

Dealership They have been great so far Just picked up the car last month so no service yet but sales especially Connie has been 5 star Very attentive to our More

by Wayne 0750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Melendez, Connie Werner Lamberson
Jul 28, 2017 -

Mercedes-Benz of Huntington responded

Wayne, thank you so much for your review! We love hearing feedback from our valued customers, like you! We're so pleased to hear that you had such a wonderful experience at our dealership with both Connie & Ken. Enjoy your vehicle to the fullest! We hope to see you in the future so we can provide you with continued excellence!

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