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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.7
601 Reviews

10231 Atlantic Blvd

Jacksonville, FL

32225

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601 Reviews of Mercedes-Benz of Jacksonville

April 01, 2023

Behar is outstanding, as always. Best customer service I have ever experienced. Very professional, courteous and appreciative of our business. More

by cjo
Recommend Dealer
Yes
Employees Worked With
Behar Qerimi
Apr 03, 2023 -

Mercedes-Benz of Jacksonville responded

Behar and the entire Mercedes-Benz and Sprinter of Jacksonville team are so thrilled to see your glowing review! Thank you for choosing Mercedes-Benz and Sprinter of Jacksonville and we will see you next time!

April 01, 2023

The service team is kind, considerate and communicative. They really make you feel cared for. More

by raeoglesby
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
Apr 03, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the review! We appreciate your business and hope to see you back again at Mercedes-Benz and Sprinter of Jacksonville!

March 31, 2023

Micah is wonderful. He takes time to make you feel welcome. I have worked with other technicians there before, and I have not had the same experience. I was giving up on More

by karenchin0832
Recommend Dealer
Yes
Employees Worked With
None
Mar 31, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the review! We are so glad to hear that Micah and the Mercedes-Benz and Sprinter of Jacksonville team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

March 30, 2023

Micah was a friendly and competent service advisor. He efficiently got me checked in through the back log of customers for the morning. He was able to answer and resolve my questions and concerns in ti More

by Lo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah
Mar 31, 2023 -

Mercedes-Benz of Jacksonville responded

We're happy to hear Micah provided you with efficient and informative service! We'll be sure to pass on your kudos to him. We at Mercedes-Benz and Sprinter of Jacksonville appreciate your trust in our business and our team looks forward to seeing you again!

March 23, 2023

VERY customer oriented. Rick was amazing!! He never wavered on his or his fellow employees ability. Very up front. Got us back to our trip in the sprinter and made us ver More

by Lynde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in service was amazing!
Mar 24, 2023 -

Mercedes-Benz of Jacksonville responded

Rick and the team are thrilled to see your glowing review, Lynde! Thank you so much for choosing Mercedes-Benz and Sprinter of Jacksonville and we will see you next time!

March 22, 2023

Very friendly service and knowledgeable staff. Car took longer than promised but was not an issue due to my loaner car for the service. More

by sparky052263
Recommend Dealer
Yes
Employees Worked With
Rick Adams
Mar 22, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for your patience and trust in our team. We appreciate your support and feedback.

March 21, 2023

Jonathan was efficient ,very knowledgeable, and Super friendly as usual. The work was performed in a timely manner and within the time frame Jonathan had advised. More

by beachsidemtgserv
Recommend Dealer
Yes
Employees Worked With
Jonathan Hill
Mar 22, 2023 -

Mercedes-Benz of Jacksonville responded

We're so glad to hear Jonathan's excellent service had a positive impact on you. His customer service and industry knowledge make him a valuable member of our team. We appreciate your continued business and will see you again soon at Mercedes-Benz and Sprinter of Jacksonville!

March 21, 2023

Jag and Christina worked hard to make a good deal happen. Happy with the outcome. More

by dougschiffman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
christina do
Mar 22, 2023 -

Mercedes-Benz of Jacksonville responded

We are glad to hear that Jag and Christina made a great team and found you an excellent deal. Thank you for working with us here at Mercedes-Benz and Sprinter of Jacksonville, Doug!

March 21, 2023

Outstanding service all around Will return to this dealership again They truly appreciate their customers More

by Puskasconsulting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikki and Jorgos , Anna Sackel, Barry Lamb
Mar 21, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Mercedes-Benz and Sprinter of Jacksonville team. Drive safely, and we hope to see you back!

March 20, 2023

Got a good priority but still took 3. 5 hrs to replace a front right wheel sensor. More

by bnorlando197
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Mong
Mar 21, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for this feedback. While we appreciate your business, we are sorry that your visit took longer than anticipated. I assure you that we will use this feedback to work towards improving our efficiency in the future. If there is anything more we can do to assist you, or anything else you would like to share, please don’t hesitate to reach out. Thank you, Barry Lamb - General Manager - (904) 724-1080

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