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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
715 Reviews
Call Dealership (904) 724-1080
View Awards

10231 Atlantic Blvd

Jacksonville, FL

32225

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715 Reviews of Mercedes-Benz of Jacksonville

October 26, 2023

Bryan who helped me as I came in was totally helpful and love his smile. So thank you Bryan. More

by gjbw34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan totally helpful , Blair Sharpe, John Pelinski, Lee McMillan, Aaron Mong, Anna Sackel, Josh Tanner, Barry Lamb
Report | Print
Oct 27, 2023 -

Mercedes-Benz of Jacksonville responded

Thanks for sharing your shout-out for Bryan! We'll be sure to let him know his service stands out. See you next time at Mercedes-Benz and Sprinter of Jacksonville!

Oct 27, 2023 -

gjbw34 responded

Thank you 😊

October 19, 2023

Jonathan Hill is extremely knowledgeable, outstanding customer service and has great time management. Also, a good listener to customer needs. TY C&D More

by C&D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Master Service Advisor - Jonathan Hill
Report | Print
Oct 19, 2023 -

Mercedes-Benz of Jacksonville responded

We're so glad to know that Jonathan was able to provide you with the excellent experience we strive for. Your feedback about his knowledge and customer service is greatly appreciated! Thank you for choosing Mercedes-Benz and Sprinter of Jacksonville.

October 18, 2023

Service was performed accurately and on time. Ali our service rep did an outstanding job. She keot informing us during our time. More

by graylanier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Report | Print
Oct 19, 2023 -

Mercedes-Benz of Jacksonville responded

We're glad to know your service experience at Mercedes-Benz and Sprinter of Jacksonville was accurate and timely. Thanks for recognizing Ali's outstanding work, we'll be sure to pass along the praise!

October 16, 2023

Bryan Wilson is an awesome service advisor who always goes the extra mile to create our smiles. More

by maildrop12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wilson
Report | Print
Oct 17, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the review! We are thrilled to hear that Bryan delivered such a successful service experience. Drive safely, and we hope to see you back at Mercedes-Benz and Sprinter of Jacksonville!

October 16, 2023

Best experience I’ve ever had with MERCEDES BENZ…Richard did an outstanding job with my service appointment…strong work all the way around! More

by sleeperdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard…service writer
Report | Print
Oct 17, 2023 -

Mercedes-Benz of Jacksonville responded

We're so glad to know you had a great experience with Richard during your service appointment at Mercedes-Benz and Sprinter of Jacksonville! Your feedback is much appreciated — thank you!

October 14, 2023

Great service for my vehicle and Jarrod is awesome! He kept me informed of the status every step of the way. Much appreciated. More

by Mrs. O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Adams
Report | Print
Oct 16, 2023 -

Mercedes-Benz of Jacksonville responded

Mrs. O, we're delighted to know that Jarrod and our team at Mercedes-Benz and Sprinter of Jacksonville provided you with great service! We appreciate your feedback. Safe travels in your vehicle!

October 11, 2023

Excellence first class services! The work was done in less time than estimated. Was very satisfying 🤓 More

by Lvarsanyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Report | Print
Oct 12, 2023 -

Mercedes-Benz of Jacksonville responded

We're delighted to know that you had a first-class experience at Mercedes-Benz and Sprinter of Jacksonville. Thanks for the positive feedback!

October 10, 2023

The staff was friendly and professional, they kept me informed and provided me with a timely response to my questions. More

by rstephens66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali,Foltz
Report | Print
Oct 11, 2023 -

Mercedes-Benz of Jacksonville responded

We're glad to know our team at Mercedes-Benz and Sprinter of Jacksonville provided you with a professional and friendly service. Thanks for sharing your experience, we appreciate it!

October 09, 2023

I took my car in for several issues. Richard Adams handled my case and he did an amazing job on extended warranty issues, cost information, and ETA of everything every step of the way. I More

by The Blue Bomber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Adams
Report | Print
Oct 10, 2023 -

Mercedes-Benz of Jacksonville responded

We're so glad to know that Richard was able to assist you effectively with your car issues at Mercedes-Benz and Sprinter of Jacksonville. Your feedback is greatly appreciated, and we'll make sure it reaches him!

October 08, 2023

Great service department ! Team members are willing to go the extra mile ! All good ! See you soon ! More

by Mjgibson518
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Report | Print
Oct 09, 2023 -

Mercedes-Benz of Jacksonville responded

We're delighted to know you had a great experience with our service department at Mercedes-Benz and Sprinter of Jacksonville. We look forward to seeing you again soon!

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