Mercedes-Benz of Jacksonville

Our assistant Ali was great! Very friendly and helpful. Our service was done without any delays and we were on our way! Very friendly and helpful. Our service was done without any delays and we were on our way! More

Great sales and service over an extended period of time (Years). We have purchased and serviced numerous cars from them and will continue to do so. (Years). We have purchased and serviced numerous cars from them and will continue to do so. More

Wonderful service, quickly getting down to business and fulfilling my service needs without wasting a lot of my time. I was serviced on time on my scheduled appointment time. The car was cleaned and vacuum fulfilling my service needs without wasting a lot of my time. I was serviced on time on my scheduled appointment time. The car was cleaned and vacuumed after the service keeping it looking sharp. More

$560 to replace battery. Didn’t honor warranty for battery they replaced 2 years ago Didn’t honor warranty for battery they replaced 2 years ago More

My experience with Mercedes Benz of Jacksonville was 5 stars! Everyone was very courteous, prompt and efficient! stars! Everyone was very courteous, prompt and efficient! More

Quick and efficient process of getting my sprinter in and out. Ali explained the process and needed maintenance plainly and fully. out. Ali explained the process and needed maintenance plainly and fully. More

Very professional. Excellent service. They go out of their way to take care of my concerns. Excellent service. They go out of their way to take care of my concerns. More

Mobile maintenance is the best. No more waiting for hours in the dealership or at home waiting for the phone call that the car is ready. Germail was punctual and so courteous. I No more waiting for hours in the dealership or at home waiting for the phone call that the car is ready. Germail was punctual and so courteous. I would recommend him to anyone using mobile service. More

The service department at Fields Mercedes is one of the most professional and efficient that I have experienced! The staff is extremely knowledgeable, courteous, and informative! most professional and efficient that I have experienced! The staff is extremely knowledgeable, courteous, and informative! More

She was very helpful and I was very thankful for her appreciated services. Thank you, Mercedes, for putting Camile in customer service, she is the right person for this position.😊🙏🏻. appreciated services. Thank you, Mercedes, for putting Camile in customer service, she is the right person for this position.😊🙏🏻. More