Mercedes-Benz of Jacksonville

Josh was respectful quick to respond and reach out about any issues with my car. Was knowledgeable about key items that needed to be fixed and also helped with getting my next appointment scheduled. any issues with my car. Was knowledgeable about key items that needed to be fixed and also helped with getting my next appointment scheduled. More

Top notch service all the way around. Good communication from service advisor, would recommend 10/10 Good communication from service advisor, would recommend 10/10 More

Jarrod at Mercedes of Jacksonville is the best and most thorough Service Advisor I've ever dealt with. He has went above and beyond to ensure that my wife and I had a great experience. I own many high-end thorough Service Advisor I've ever dealt with. He has went above and beyond to ensure that my wife and I had a great experience. I own many high-end cars and Jarrod is the best at what he does, take care of their customers. More

I had a great experience at Mercedes Jacksonville. My service representative Micha was fantastic, explaining everything that had to be done very thoroughly and making sure all my service needs were me My service representative Micha was fantastic, explaining everything that had to be done very thoroughly and making sure all my service needs were met and helped me choose a great set of new tires. Would HIGHLY recommend this dealership. Thank you Micha and everyone who worked on my car! Traci Johnson More

My experience with Fields is excellent and Behar has been outstanding and great to work with. outstanding and great to work with. More

Efficient service department. Would like to have seen same day service but everything went well Would like to have seen same day service but everything went well More

Service advisor Rick Adams is very knowledgeable and professional. It’s always a pleasure dealing with him. professional. It’s always a pleasure dealing with him. More

We have been servicing all of our MB at this location since we moved to Jacksonville in 2000 and never had any problems. They always exceeded our expectations. since we moved to Jacksonville in 2000 and never had any problems. They always exceeded our expectations. More

I have bought a few Mercedes Benz AMG from this dealership. Always have them service and care for in this dealership. At all time I been treated cordially and in a timely manner. The maintenance an dealership. Always have them service and care for in this dealership. At all time I been treated cordially and in a timely manner. The maintenance and wathever minor repair/adjustment been done in an effective and timely manner. Highly recommends . More

great service and awesome experience Johnathan is a great and making sure things get done on time. and making sure things get done on time. More