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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
799 Reviews
Call Dealership (904) 724-1080
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10231 Atlantic Blvd

Jacksonville, FL

32225

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799 Reviews of Mercedes-Benz of Jacksonville

April 24, 2023

This dealership is top notch! They make you feel right at home and you just know it’s a fun place to work when you leave there. Everyone is over the top nice! More

by dds9060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Apr 24, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the review! We appreciate your business and hope to see you back again at Mercedes-Benz and Sprinter of Jacksonville. Safe travels!

April 23, 2023

It was all good had a a good time some good food was all good More

by Rdmessingerjrbob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Sackel
Report | Print
Apr 23, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for trusting Mercedes-Benz and Sprinter of Jacksonville with your business!

April 20, 2023

My service advisor was great. He gave me a update on everything that was going on. My car was done on time. Great service overall. More

by jon nazon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bahar
Report | Print
Apr 21, 2023 -

Mercedes-Benz of Jacksonville responded

Jon, we're so glad to hear that your experience with us was great thanks to our team's communicative and efficient service process! Thanks for choosing Mercedes-Benz and Sprinter of Jacksonville. We hope to see you again!

April 19, 2023

Great service with a friendly staff. My advisor , Micah did a great job keeping me informed. Support staff making it work. More

by Glendporter815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Dagey
Report | Print
Apr 19, 2023 -

Mercedes-Benz of Jacksonville responded

We are so happy to hear that you received great service from our team at Mercedes-Benz and Sprinter of Jacksonville! Micah is a wonderful advisor and we're glad to know that he kept you informed throughout the process. Thanks for taking the time to leave us a review. We hope to see you again in the future!

April 18, 2023

Absolutely wonderful service. They picked up our GLC 300 for the 1-year maintenance, left us a free replacement, and returned our car the next day. They also fixed our only (min More

by Joe Weber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hill, Valets Dennis and Bill
Report | Print
Apr 18, 2023 -

Mercedes-Benz of Jacksonville responded

Joe, we are thrilled to hear how wonderful your experience was with our team at Mercedes-Benz of Orange Park! We're glad that Jonathan was able to keep you updated throughout the process. Thank you for taking the time to share your experience with us. Safe travels in your GLC 300!

Apr 18, 2023 -

Joe Weber responded

You are most welcome. Most deserved. But how come your response says Mercedes-Benz of Orange Park? Are both locations the same dealership?

Apr 19, 2023 -

Joe Weber responded

Please explain the relationship between these two Mercedes dealerships. I'm pretty sure that my vehicle was serviced by MB of Jacksonville. But your response says MB of Orange Park. Are they just two locations with the same ownership? Or was your response mistyped?

April 12, 2023

Great service from Dalton Langer. Timely infor shared and easy drop off and pick up. Car runs great. More

by Jim G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Langer
Report | Print
Apr 19, 2023 -

Mercedes-Benz of Jacksonville responded

We are glad to hear that your car is running great! Dalton will appreciate the shoutout. Thank you for working with the Mercedes-Benz and Sprinter of Jacksonville team, Jim.

April 12, 2023

Always a great experience with this service center! (Drew and Alexis are great!!!!) Have you in and out in no time. More

by Dedjuanajones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Apr 19, 2023 -

Mercedes-Benz of Jacksonville responded

Drew and Alexis will appreciate the shoutout! Thank you for being a loyal client of Mercedes-Benz and Sprinter of Jacksonville.

April 11, 2023

The professional manner of all the personnel was excellent. Ali was very attentive and personable. I enjoyed meeting Ali and working with her. More

by gerrydejoseph
Recommend Dealer
Yes
Employees Worked With
Ali F
Report | Print
Apr 19, 2023 -

Mercedes-Benz of Jacksonville responded

We are pleased to hear this positive feedback about Ali and our team! It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at Mercedes-Benz and Sprinter of Jacksonville.

April 01, 2023

Behar is outstanding, as always. Best customer service I have ever experienced. Very professional, courteous and appreciative of our business. More

by cjo
Recommend Dealer
Yes
Employees Worked With
Behar Qerimi
Report | Print
Apr 03, 2023 -

Mercedes-Benz of Jacksonville responded

Behar and the entire Mercedes-Benz and Sprinter of Jacksonville team are so thrilled to see your glowing review! Thank you for choosing Mercedes-Benz and Sprinter of Jacksonville and we will see you next time!

April 01, 2023

The service team is kind, considerate and communicative. They really make you feel cared for. More

by raeoglesby
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
Report | Print
Apr 03, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the review! We appreciate your business and hope to see you back again at Mercedes-Benz and Sprinter of Jacksonville!

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