Mercedes-Benz of Jacksonville

The dealership charged me 528 for checking my car I already knew what was wrong with my car prior on taking it to the dealership already knew what was wrong with my car prior on taking it to the dealership More

Honestly the best MB experience I have ever had. Sam was great as was the whole service team. They finally isolated a nagging intermittent issue that had safety implications for me (due to a vision deficie great as was the whole service team. They finally isolated a nagging intermittent issue that had safety implications for me (due to a vision deficiency) which I have tried to resolve for SEVEN years! My shuttle driver was absolutely the best. Great job! More

Joe Rodgers is a terrific service advisor ! He is a pleasure to business with and a huge asset to Mercedes Jacksonville ! pleasure to business with and a huge asset to Mercedes Jacksonville ! More

I had a great service experience from the Mercedes dealership on Atlantic Blvd. I prepaid for valet service on my Mercedes, so the Mercedes’ service staff picked up my car at my home, completed the an dealership on Atlantic Blvd. I prepaid for valet service on my Mercedes, so the Mercedes’ service staff picked up my car at my home, completed the annual service and returned my car to my home promptly and efficiently. The staff were courteous and I was very impressed how smoothly everything was handled. More

Awesome experience dealing with Benz Atlantic! Great customer service from associate Behar and great breakfast customer service from associate Behar and great breakfast More

We love our favorite dealership Mercedes at Atlantic Blvd Jacksonville, Fl. Sandro Rosaria was top notch in taken care of us. Also you are welcome as soon as you pull up to drop off your car and when you Jacksonville, Fl. Sandro Rosaria was top notch in taken care of us. Also you are welcome as soon as you pull up to drop off your car and when you enter the service waiting area everyone up front very professional with a smiling face. We are not a number but a valuable customer. Thanks for all you do for us. More

Sal, I appreciate your professional courtesy and time to resolve issues that needed to be addressed in buying the VW Touareg. You did an.outstanding job replacing the battery. Thank you so much! The only di resolve issues that needed to be addressed in buying the VW Touareg. You did an.outstanding job replacing the battery. Thank you so much! The only disappointment was that the check engine light was still on as I drove out. Hopefully it is a minor problem. Thanks again. V/r David A. Hogan More

Good Service. Great staff. Very customer focused. Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah More

The price quote given for an oil change over the phone was changed/raised at the dealership. was changed/raised at the dealership. More

The young man that handled my service was Jarrod. He went above and beyond to make sure I was aware of all issues with my vehicle. I had more work done than originally planned. By the end of the day the deta above and beyond to make sure I was aware of all issues with my vehicle. I had more work done than originally planned. By the end of the day the detail department was closed. Jarrod personally vacuumed my vehicle to make sure I got professional service. The Fields Automotive Group should be proud to have a young man of this caliber representing their company. I have been taking three S-Class vehicles to them for 6 years, and Jarrod checked every box o make sure everything was done to a professional, outstanding standard. The best in my experience with the company. I feel much better in the direction in which Fields is going. More