Mercedes-Benz of Jacksonville

William was professional and personable. He replaced a defective airbag and made arrangements to follow up on the second part of the recall as soon as the parts are available. He obviously enjoys his job! defective airbag and made arrangements to follow up on the second part of the recall as soon as the parts are available. He obviously enjoys his job! More

Good People Kayla always helps me quickly and totally. Best service rep I have known in 60 years of car ownership. Everyone at the dealership is helpful and ver Kayla always helps me quickly and totally. Best service rep I have known in 60 years of car ownership. Everyone at the dealership is helpful and very courteous. More

I worked with Andy on a small problem with my gas cap cover. Andy was extremely helpful and friendly. He stayed in constant contact with me until the issue was completely resolved. I am completely satisf cover. Andy was extremely helpful and friendly. He stayed in constant contact with me until the issue was completely resolved. I am completely satisfied with the service I received and thankful to Andy for all of his help. More

My car service experience was awesome! The wait time was less than I thought it would be! Also, my service member Rob was absolutely amazing 😉! less than I thought it would be! Also, my service member Rob was absolutely amazing 😉! More

Exceptionally well organized service department. Yas is a credit to your organization, and has a firm understanding of great customer service! I recommend he get a promotion and a raise. a credit to your organization, and has a firm understanding of great customer service! I recommend he get a promotion and a raise. More

I have purchased vehicles from Fields Auto since moving to FL from DE in 2005. The staff is great, and the service is exceptional. Kudos to Ted Kypreos and "Uncle Tony"! to FL from DE in 2005. The staff is great, and the service is exceptional. Kudos to Ted Kypreos and "Uncle Tony"! More

They did what they were supposed to do. Changed faulty air bags per recall. Allowed me to use a loaner car for the time of service. . air bags per recall. Allowed me to use a loaner car for the time of service. . More

Excellent service !!!! Ray was very professional and quick !!! He knew what he was doing !! Ray also found a recall so they were able to do it right away !!He made a few recommendations on my future ser quick !!! He knew what he was doing !! Ray also found a recall so they were able to do it right away !!He made a few recommendations on my future service I even had a sandwich while I was waiting in the cafe. They washed my car!! I enjoyed getting my oil changed !!!! More

Check up I was away and had someone drive my car. A low level light came on. I called and Yasmin and he handled everything from setting up an appointment to o I was away and had someone drive my car. A low level light came on. I called and Yasmin and he handled everything from setting up an appointment to overseeing that the car was checked out properly. My son took the car in and was pleasantly surprised by how organized, helpful and accommodating Yasmin and the other employees were. More

Easy leasing process They made the leasing process as painless and fast as possible. Friendly service, and a fair deal. Thanks for the great service Dean! I very much a They made the leasing process as painless and fast as possible. Friendly service, and a fair deal. Thanks for the great service Dean! I very much appreciate it. More