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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
734 Reviews

10231 Atlantic Blvd

Jacksonville, FL

32225

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734 Reviews of Mercedes-Benz of Jacksonville

November 12, 2019

Service department vehicle repair Service associate, Rodney Rivers, did an excellent job taking care of the replacement of my vehicle window trim chrome. He was very polite and timely More

by tommy.murphy10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Rivers
November 11, 2019

Great job, my first service. I'm currently working in Panama City but drove back to Jacksonville for my service. Glad that I did. Ty Mitchell More

by t_swiss31
Recommend Dealer
Yes
Employees Worked With
Ray Jones
November 11, 2019

My advisor could not have been more efficient, helpful and polite. Had everything set for me, got an Yber for me to go back and forth to work. Car was returned on time and well serviced. More

by Cher
Recommend Dealer
Yes
Employees Worked With
Yasmin
November 08, 2019

Great service! Appreciate the valet service, too! I don’t like driving to Jax, Ted was very helpful, he called and went over everything, and explained the tire servi More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted in service, Tony valet driver
November 06, 2019

Nice attitude and delivery of expression to the costumers was a good Experience I'll recomend your services to others friends thanks for all your help More

by Bolivar Colon
Recommend Dealer
Yes
Employees Worked With
Alexis Alvarado
November 05, 2019

William was professional and personable. He replaced a defective airbag and made arrangements to follow up on the second part of the recall as soon as the parts are available. He obviously enjoys his job! More

by Sailorman76
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Cooper
November 05, 2019

Good People Kayla always helps me quickly and totally. Best service rep I have known in 60 years of car ownership. Everyone at the dealership is helpful and ver More

by lmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Rosa
November 05, 2019

I worked with Andy on a small problem with my gas cap cover. Andy was extremely helpful and friendly. He stayed in constant contact with me until the issue was completely resolved. I am completely satisf More

by Eric
Recommend Dealer
Yes
Employees Worked With
Andy Trowbridge
November 03, 2019

My car service experience was awesome! The wait time was less than I thought it would be! Also, my service member Rob was absolutely amazing 😉! More

by Jurnee822
Recommend Dealer
Yes
Employees Worked With
Yaz (in sales) and Rob(in service)!
November 02, 2019

I have purchased vehicles from Fields Auto since moving to FL from DE in 2005. The staff is great, and the service is exceptional. Kudos to Ted Kypreos and "Uncle Tony"! More

by Jayne Waldridge
Recommend Dealer
Yes
Employees Worked With
Ted Kypreod
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