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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
722 Reviews

10231 Atlantic Blvd

Jacksonville, FL

32225

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722 Reviews of Mercedes-Benz of Jacksonville

July 17, 2019

Appointment for oil change Had a scheduled appointment. waited longer than expected. really didn't make any sense to schedule a time. the appointment we're at eleven o'clock di More

by Ms.blue benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
July 17, 2019

Professional and courteous I went to another Mercedes dealership in the city for over 25 years. This was my first with Orange Park Dealership. I appreciated the how professional More

by Pumpkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Wade Forsyth
July 03, 2019

Rating for navigation update and wash The navigation upgrade took longer than expected. Andy Trowbridge, our service representative, was very helpful. We now our upgrade and awe very ha More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Trowbridge
June 28, 2019

Service was good. Service area was very clean. Service was very friendly. Service was lengthy - 2.5 hours . Service was expensive. Service area had a nice a More

by Berry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Rosa
June 20, 2019

Leaky gas tank Ted kypreos had helped me so much, I was able to fix my car even though the extended warranty was expired . He kindly showed me the right person to co More

by Van Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Kypreos
June 13, 2019

As always, excellent prompt service As stated above, received excellent prompt service, excellent customer first attitude by Service rep, Dennis. Also enjoyed the service and quality o More

by Response
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis in Service
June 10, 2019

120,000 B Service Thank you, Ted for the awesome customer service you always give me. Thanks to the technician who was able to find a work around for my broken seat, ra More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Kypreos, Bailey Powell
June 08, 2019

Great Service The service department is very knowledgeable. I have full confidence that any problem that may arise with the vehicle will be fixed right the first t More

by AMG95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
June 07, 2019

Great Service at Fields My car was taken into service on time. Kayla was ready for me and explained what the checking process was going to be. My car was serviced, washed and More

by Karen's MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla
May 20, 2019

Ease of service It was time for service A. They made it easy. Even provided new battery for spare key. Cleaned car as well. I liked they told me what to expect at the More

by Monika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Lee McMillan
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