Mercedes-Benz of Jacksonville

Excellent customer service Joe is one of the best employees I have ever interacted with. Joe greeted me at the service department & handled from A-Z perfectly. Superior custome Joe is one of the best employees I have ever interacted with. Joe greeted me at the service department & handled from A-Z perfectly. Superior customer service! More

the best great and fast everything smooth service adviser was nice and good provide me with loner and communication was at great and fast everything smooth service adviser was nice and good provide me with loner and communication was at hi level happy with the service More

Great Experience! Great people to do business with. Very little haggling. We were initially far apart, then they simply asked me what my bottom line was and they did Great people to do business with. Very little haggling. We were initially far apart, then they simply asked me what my bottom line was and they did everything to match it. I got a terrific price for my trade in, and they deeply discounted the new car I purchased, which was ordered to my specifications and arrived in 7 weeks. Very knowledgeable and professional sales people. They even fed me lunch! More

Replaced Door Handle on brand new vehicle We picked up our new GL 450 and we realized the passenger door handle was sticking, upon returning to our home. Our sales rep, Sean, picked up the ca We picked up our new GL 450 and we realized the passenger door handle was sticking, upon returning to our home. Our sales rep, Sean, picked up the car from our house and we never had to even go down to the service center. All was taken care of and we considered this a great introduction to Mercedes Benz. More

Service visit My service rep, Jonathan Hill, is very professional and efficient. Check in was done quickly and I was on my way. He kept me advised of progress and w My service rep, Jonathan Hill, is very professional and efficient. Check in was done quickly and I was on my way. He kept me advised of progress and when car was ready. Always a pleasure to work with him. More

Great Care After Wreck When my Mercedes C350 Coupe was wrecked I was in need of a great repair center. I chose Brumos Collision Center since they were part of the Brumos Dea When my Mercedes C350 Coupe was wrecked I was in need of a great repair center. I chose Brumos Collision Center since they were part of the Brumos Dealership. Jim Albrooks took care of the smallest details and kept me informed along the way. The results were fantastic with my car looking as though nothing happened. Both Jackie Figaro and Rodney Rivers were also very supportive along the way. More

Satisfied/Dissatisfied I have dealings with both Mercedes on Atlantic and on Blanding. The Atlantic dealership has been great while the Blanding dealership has been POOR. I I have dealings with both Mercedes on Atlantic and on Blanding. The Atlantic dealership has been great while the Blanding dealership has been POOR. I was promised service at the Blanding dealership that was never given and no follow up happened from the Blanding dealership, while the Atlantic dealership has been good. Amazing two dealerships owned by the same company can be so different. I will never enter the door of the Blanding dealership again. I am satisfied with the Atlantic dealership. You should let me submit this without requiring me to create an account, disgusting. I would not recommend this website. More

Excellent Experience Rodney Rivers has always had the customer in mind when my service time rolls around.He is ready with excellent advice and upcoming service requirement Rodney Rivers has always had the customer in mind when my service time rolls around.He is ready with excellent advice and upcoming service requirements as well as a great knowledge of what is needed to be efficient and make an overall normally stressfull experience not that at all. I have been using Atlantic Mercedes for many years now with a couple of different cars and the service, bodyshop work, or just a little quick fix is always done well. As I have recently moved away I am doubtful I will find another service center that I trust as much to take care of my Mercedes needs. More

Excellent Service I have been a loyal customer for 13yrs,Service advisor Joe Rodgers is outstanding, his customer service skills and the patience he provides as well hi I have been a loyal customer for 13yrs,Service advisor Joe Rodgers is outstanding, his customer service skills and the patience he provides as well his knowledge is awesome, I continue to purchase my cars from Brumo Mercedes-Benz because of the high quality of service I receive each time, Brumo is blessed to have Joe Rodgers and Angela Jiacopllo as well as Terry Hayden.Thank you Brumo's for allowing me to express how thankful I'am for professionalism and kindness shown towards me. Sarah S. Wildman More

Service My service advisor, Rodney Rivers is excellent. I have been using him for quite awhile. He always is very accommodating. The use of a loaner is also a My service advisor, Rodney Rivers is excellent. I have been using him for quite awhile. He always is very accommodating. The use of a loaner is also another reason I continue using the service. More