Mercedes-Benz of Jacksonville

First of all, I already did a survey. Everything was fine. I am always pleased with those who take care of our vehicles at Brumos. Especially, Rodney Rivers and Hollis in detailing. This is the second survey I am always pleased with those who take care of our vehicles at Brumos. Especially, Rodney Rivers and Hollis in detailing. This is the second survey I sent to your company. More

heard noises at cold start had it check by brumos everything was normal , asked for fuel cleaning to be done , thankfully the tech was honest in his inspection and didnt try to had it check by brumos everything was normal , asked for fuel cleaning to be done , thankfully the tech was honest in his inspection and didnt try to upsell services that were not valid More

Service review experience. I am always very pleased when I deal with Mr. Rivers when handling the service of my car. He pays great attention to detail and I trust his recommenda I am always very pleased when I deal with Mr. Rivers when handling the service of my car. He pays great attention to detail and I trust his recommendations. More

Overall Now Suck I loved your company several years ago and recommended you to everyone. Sales and service are terrible. Obviously the inmates run the aslyum in a meta I loved your company several years ago and recommended you to everyone. Sales and service are terrible. Obviously the inmates run the aslyum in a metaphorical term. More

Attention to the details! I was very pleased with the attention given to me and my car while at the dealership. Customer service and my satisfaction was their priority! I was very pleased with the attention given to me and my car while at the dealership. Customer service and my satisfaction was their priority! More

Service Time Frank was great!! This was my first visit having my Mercedes Benz SL55 amg serviced and he constantly kept me informed and I really enjoyed my first v Frank was great!! This was my first visit having my Mercedes Benz SL55 amg serviced and he constantly kept me informed and I really enjoyed my first visit. More

the owner of the new car they give me best deal. best price, best warranty / kyle labriny is the best sales consultant I see in my life I am so happy to make deal with kyle la they give me best deal. best price, best warranty / kyle labriny is the best sales consultant I see in my life I am so happy to make deal with kyle labriny again in future . More

A flawless execution of customer service! When walking into the dealership, I wasn't sure what my expectations would be. Spencer Katz and the entire Brumos team exceeded my expectations with a When walking into the dealership, I wasn't sure what my expectations would be. Spencer Katz and the entire Brumos team exceeded my expectations with attention to detail. Customer experience goes a long way and this team is delivering and leading the industry. Not only was I was very happy with my purchase, I will be back to continue my future investments with the Mercedes family. With that, I will always speak highly of the level of professionalism and commitment Spencer and the Brumos team delivered. This entire team deserves the highest level of kudos and it starts with this summary! More

Service Advisor My service advisor Andrew was great! He was knowledgeable, friendly, and patient! Andrew is a welcome addition to the Service Team and I look forward My service advisor Andrew was great! He was knowledgeable, friendly, and patient! Andrew is a welcome addition to the Service Team and I look forward to working with him in the future. More

Everyone was excellent Very pleased with everyone at the dealership. I moved from AZ and this dealership is much more personable, friendly and all around better. Rodney is w Very pleased with everyone at the dealership. I moved from AZ and this dealership is much more personable, friendly and all around better. Rodney is wonderful and very professional. More