Mercedes-Benz of Laguna Niguel

I’ve purchased many cars in my lifetime, but my experience at Mercedes-Benz Laguna Niguel was truly exceptional. From the moment I walked into the showroom, I was welcomed with a warm greeting from experience at Mercedes-Benz Laguna Niguel was truly exceptional. From the moment I walked into the showroom, I was welcomed with a warm greeting from Ali Hashemi. He immediately asked how he could assist me, and once I explained what I was looking for, he went straight to work. Ali went above and beyond to ensure I saw exactly what I wanted. Once we found the car I was interested in, he made me feel like his top priority. This experience was not just about making a sale—it was about making sure I felt comfortable, confident, and fully informed. Ali’s knowledge of the vehicle was impressive. He walked me through every safety feature, demonstrated all the technical functions, and made sure I understood and felt at ease with them. He explained the differences between models and ensured the car I selected was in top condition. The entire buying process was smooth and stress-free. It’s clear that this dealership prioritizes customer satisfaction. Ali has definitely made me a Mercedes-Benz customer for life. His enthusiasm and passion for what he does are truly infectious. More

Good experience overall from online research, communication, test drive, sales, finance. Will come back for the next Mercedes Benz car. communication, test drive, sales, finance. Will come back for the next Mercedes Benz car. More

Top rated service always! We have purchased several vehicles from them. Kosta and Enzo were fantastic! We have purchased several vehicles from them. Kosta and Enzo were fantastic! More

As a long time client of Mercedes Benz, I’d have to say Kosta is the most kind and professional. He makes you feel like family! Kosta is the most kind and professional. He makes you feel like family! More

Kosta is a friendly, professional salesman who minimizes pressure and provides honest service to people. pressure and provides honest service to people. More

Working with MB Laguna and their Internet Sales Department is always fantastic. I have leased or purchased over a half dozen vehicles from them over the past 10 years and most recently have worked Department is always fantastic. I have leased or purchased over a half dozen vehicles from them over the past 10 years and most recently have worked with David Abrams who is phenomenal. While I live in North County San Diego and have several other MB dealerships in my area, they are unable to match the people and pricing of MB Laguna. I’m happy to be a loyal customer. More

I was kicked in the teeth; I was thrown in the garbage, well not literally but that is what it felt like. I was told they would provide free car washes as long as I owned my car. I bought a second car. well not literally but that is what it felt like. I was told they would provide free car washes as long as I owned my car. I bought a second car. Last week I was told to take a hike, my car and my purchase wasn't recent enough. The service manager upon looking at my records informed me that I wasn't loyal enough. I will probably be buying a new car in the next couple of years, but I will not give my business to someone who cannot keep their word. More

I recently purchased my 2025 G550 from Mercedes-Benz of Laguna Niguel, and the entire experience was nothing short of exceptional. From start to finish, the team made the process smooth, enjoyable, and com Laguna Niguel, and the entire experience was nothing short of exceptional. From start to finish, the team made the process smooth, enjoyable, and completely stress-free. Alex Doegl, my sales representative, was absolutely amazing. He went above and beyond, calling me to update me every step of the way before my vehicle was transported. His communication, professionalism, and care truly made me feel valued throughout the process. Manager Kosta Spektor provided excellent support, ensuring everything stayed on track, and the finance manager, Jason, made the final steps seamless and efficient. What impressed me even more was the extra effort the team put in to transport my new G550 all the way from Laguna Niguel to Northern California. That kind of dedication and customer service really sets them apart. I couldn’t be happier with my new vehicle or my experience at Mercedes-Benz of Laguna Niguel. I would highly recommend this dealership and their amazing team if you are looking for unmatched service and professionalism. Thank you All ❤️ More

This memo is being written as an assessment of the education, guidance and support provided by Kosta Spektor as my wife and I reviewed the opportunity to purchase a new 2025 GLE450 Mercedes Benz. Ou education, guidance and support provided by Kosta Spektor as my wife and I reviewed the opportunity to purchase a new 2025 GLE450 Mercedes Benz. Our review began nearly two years earlier as we were physically meeting with reps at various automotive sales lots in Orange County. I met Kosta during my initial visit at the suggestion of the previous owner of Mercedes Benz of Laguna Niguel. Kosta was very knowledgeable and informative during our meeting. During our numerous tours, we found many reps at other dealerships who were lacking in product knowledge. We subsequently set a meeting time for my wife to tour the Laguna Niguel facility and look at various Mercedes models. It was clear that Kosta was very proud of the dealership. We did not agree to purchase a car and as we departed, my wife stated that she loved her older GMC Denali and was not excited about a change. It took three additional meetings with Kosta and subsequently, an extensive meeting with Gene Poleshuk, to build the Mercedes my wife was ultimately excited to own. Kosta arranged the meeting with Gene which proved to settle all concerns. We ordered the car and were thrilled when the new car arrived at the dealership for delivery. Kosta was consistent with his representations of pricing and delivery details. He has been extremely professional and the ultimate service provider. I would be very happy to recommend Kosta Spektor to any of our friends in search of a new high-quality automobile. More

Always a pleasure to work with the team at MB Laguna! Bought multiple cars this past year! Bought multiple cars this past year! More