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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,614 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,614 reviews

May 02, 2017

Best experience ever Don Abady made things happen for us so easy. Probably the best experience ever straight forward honest. I appreciate the way he handled the deal for u More

by Joseph1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Abadie
May 12, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Joseph, Thank you for taking the time to rate and review your visit. I'm so pleased to hear that Don took excellent care of you throughout your experience. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

May 02, 2017

Great experience Ben did an amazing job, exceeded our expectations! The dealership is as efficient as always, everything went quickly and smoothly from the sales to th More

by Iditmoti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Hirshman
May 12, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to share your feedback. I'm so pleased to hear that Ben and the rest of the team took excellent care of you during your recent visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

May 01, 2017

Excellent salesman!! Our experience with Kosta Russian has been excellent! We really enjoyed his enthusiastic and personable nature. He has shown extreme concern that we a More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant, Shawn Kondori
May 12, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Cheryl, Thank you for taking the time to share your feedback on your experience working with Kosta. I'm so pleased to hear that he took excellent care of you. If any questions arise, please don't hesitate to contact us. Rebecca Rice, Guest Relations Manager

April 29, 2017

Ho Yi was great to work with Ho Yi at Mercedes Benz of Laguna Niguel made it such a pleasurable experience for me and my wife to buy a car. The right car at the right price and a More

by Ira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ho Yi
May 12, 2017 -

Mercedes-Benz of Laguna Niguel responded

Ira, Thank you for taking the time to share your feedback. I'm so pleased to hear that Ho Yi took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

April 28, 2017

Customer I went just to browse and ended leasing . Duke was very curtious and professional. Also the finance agent was also great and helpful. I will recomm More

by Cameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Maltin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Cameron, Thank you for taking the time to rate and review your recent visit. I'm so pleased to hear that Duke and the rest of the team took excellent care of you. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

April 24, 2017

New Car Purchase Mark Hansen and the entire staff created a first class, comfortable and smooth buying experience. I would recommend this dealership to anyone that is More

by SuziH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hansen
Apr 24, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Suzi, Thank you for taking the time to share your feedback. I'm so pleased to hear that Mark has taken excellent care of you throughout your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

April 24, 2017

New Lease on 2017 E300 w/ Kevin Marlowe & Shawn Kondori Kevin Marlowe worked with me to find a follow-up lease Mercedes vehicle as I approached the end of my 2015 E350 lease. Having had three prior MB lease More

by Steven Silver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marlowe, Shawn Kondori
Apr 27, 2017 -

Mercedes-Benz of Laguna Niguel responded

Congratulations on your 2017 Mercedes-Benz E300 and thank you for taking the time to share your feedback. I'm so pleased to hear that Kevin and Shawn each delivered a 5-star experience. If any questions arise or if you need any future assistance, please don't hesitate to contact us. - Rebecca Rice, Guest Relations Manager

April 18, 2017

Purchase of car Great experience. I was offered a wonderful deal for the car I chose. The sales representative was extremely professional and helpful, and I am very h More

by Hdjavaherian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi
Apr 21, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to rate and review your experience. I'm so pleased to hear that Ray took excellent care of you throughout your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice, Guest Relations Manager

April 16, 2017

We love Amir We have been working with Amir Zokasieh for 8 years and it's such a wonderful and happy experience for us each and every time! Give him a try you wil More

by Gma Pats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Zokaeieh, Matt Moskal, Russ Ellis, Ramsay Jerome
Apr 21, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Patsy, Thank you for your feedback on your most recent experience working with Amir. I'm so pleased to hear that he has taken excellent care of you and so glad that you're loving your new vehicle! If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

April 15, 2017

Good experience! Very satisfied with the service! Very friendly and professional. Don worked very efficiently and professional, patiently wait for my phone calls and a More

by Catsmile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Ellis
Apr 16, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to share your feedback! I'm so pleased to hear that Don took excellent care of you throughout your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

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