Mercedes-Benz of Laguna Niguel

I just got my new C-class Service was great kevin is an amazing guy he helped me find a good car that would fit my image and I highly recommend him to anyone looking for a 5 st Service was great kevin is an amazing guy he helped me find a good car that would fit my image and I highly recommend him to anyone looking for a 5 star service . More

A very enjoyable car buying experience Steven Mead helped get me a great deal on my first Mercedes and explained all about how the car works. He and his coworkers were very friendly and att Steven Mead helped get me a great deal on my first Mercedes and explained all about how the car works. He and his coworkers were very friendly and attentive throughout the entire experience. I am so glad I chose this dealership to buy my first Mercedes. More

Purchase of new car Very professional staff pleasure to work with. Enjoyed the experience. Accommodated my needs for faster service given small children came with us. Ove Very professional staff pleasure to work with. Enjoyed the experience. Accommodated my needs for faster service given small children came with us. Overall excellent experience. More

The worst costumer service I have ever had to deal with. Purchased a Porsche 911 to be shipped to my home in New York. It arrived with a chip in the windshield. I called costumer service to have them cover t Purchased a Porsche 911 to be shipped to my home in New York. It arrived with a chip in the windshield. I called costumer service to have them cover the damages for my windshield. After weeks of calling, They told me it was my problem. Also found out that the car was not registered and that i would have to register the car myself. Wasted a month with costumer service to assist in resolving these issues and got nothing from it. My Porsche has now been sitting in a parking lot for a month due to the fact that it won't pass inspection until the windshield is fixed. BY FAR THE WORST COSTUMER SERVICE I HAVE EVER HAD TO DEAL WITH AS FAR AS DEALERSHIPS GO. STAY AWAY IF YOU KNOW WHAT IS GOOD FOR YOU! More

Lease of car. My experience with Gene was by far the best experience I have ever encountered when buying a car. Not only in helping me locate the car I wanted but e My experience with Gene was by far the best experience I have ever encountered when buying a car. Not only in helping me locate the car I wanted but enabling me the opportunity to evaluate plenty of options. More

Great Experience Bought new Smart from MBLN with the help of Gene Russell, Internet Sales Manager. He made every step of the purchasing experience easy and was extrem Bought new Smart from MBLN with the help of Gene Russell, Internet Sales Manager. He made every step of the purchasing experience easy and was extremely helpful. This is the second vehicle I have purchased here and must say this dealership makes its clients a priority. Well done. More

Fast, Quality Service Was a pleasure working with Bernie. Communicated mainly through email and when it was time to finalize my lease, our visit was very seamless with no c Was a pleasure working with Bernie. Communicated mainly through email and when it was time to finalize my lease, our visit was very seamless with no complications. More

Great Experence from Mercedes-Benz of Laguna Niguel This review arrives much later than promised but arrives with my most sincere expression of thanks. I can only say that our experience was one of no h This review arrives much later than promised but arrives with my most sincere expression of thanks. I can only say that our experience was one of no hassle , no pressure , and most importantly knowledge. We are enjoying the recent purchase of our Mercedes Benz ML 350. Our sales person was Steve Turner who along with your manager Ali Hashemi made the purchase the smoothest we have ever been through. Thanks Joanne and Dave Crowe More

Truly happy with my purchase Gene is by far the most patient and helpful person. I bought a CLA 250 for a great price and the best customer service. I am beyond satisfied with my Gene is by far the most patient and helpful person. I bought a CLA 250 for a great price and the best customer service. I am beyond satisfied with my whole experience. everyone there was so humble and helpful. More