Mercedes-Benz of Laguna Niguel

Truly Exceptional! Just got the new C-300 and absolutely love it! Carson put together an unbelievable lease deal for us, and it was quick and painless. We’ve leased four Just got the new C-300 and absolutely love it! Carson put together an unbelievable lease deal for us, and it was quick and painless. We’ve leased four cars from Mercedes Benz Laguna Niguel over the past few years, and we plan to lease more! Best dealership for Sales and Service that we’ve ever experienced! Thank you Carson and MBLN!! More

Excellent quality of service Thank you for the excellent and comfortable process in choosing a car to leasing it. Your Agent Bernie Mendez was present, helpful and knowledgeble Thank you for the excellent and comfortable process in choosing a car to leasing it. Your Agent Bernie Mendez was present, helpful and knowledgeble through to the drive out. A commendable facility and serviceable personnel. More

Smart businessman and efficient! Mr. Ray Hashemi was smart and honest about the deal. He was efficient and calculated the terms and was on the target meeting the customer's expectati Mr. Ray Hashemi was smart and honest about the deal. He was efficient and calculated the terms and was on the target meeting the customer's expectations. Great experience! More

Five Star Service at One Star Drive I recently purchased my second vehicle, a GLK 250, from Mercedes-Benz of Laguna Niguel. The sales-staff, Andre, Steve, and manager Gary, were all very I recently purchased my second vehicle, a GLK 250, from Mercedes-Benz of Laguna Niguel. The sales-staff, Andre, Steve, and manager Gary, were all very friendly, knowledgeable and, especially, low key. I have a lot of experience and knowledge when it comes to buying and selling automobiles. Not once did I feel like they were trying to pressure me or manipulate the sale. In fact, knowing what my budget was, they did their best to come as close to or match my asking price for the vehicle I wanted. Then they went to work and found financing with payments I could live with. Over all, as car buying goes, it was a pleasant experience. I left the dealership, in my new car, feeling satisfied and with no regrets. More

Andre Javardian is a gentleman of the first water. I made an appointment via Kevin to come see the pre-owned E Class 2014s. Andre and two managers met me at the door with a very pleasant welcome. An I made an appointment via Kevin to come see the pre-owned E Class 2014s. Andre and two managers met me at the door with a very pleasant welcome. Andre found the car with the features I was looking for and took me on a test drive. I had been to several dealerships prior and almost purchased one two days prior. It was Andre's courtesy and professionalism that made the connection. He made sure to not only point out the special features this car had, but, to emphasize their benefit to me as the driver. He seemed proud of this car, not merely wanting to "move it". I had bought my new 2001 from their New Car department so had a leaning towards Laguna and Andre confirmed I was correct in my thinking. The negotiating took a longer route than I would prefer. Kevin who took my first call, checked back in with me just days before the deal was finally struck. When the final agreement was made, Andre set an appointment for me to come take possession and it was done with great courtesy and respect. Andre stayed at least two hours past his day to make sure I was walked through all the processes and to sit with me to instruct me on the car's features. He suggested I return on another day and sit again with him to go over things and to call at anytime in the future should I have questions. He seemed truly caring that I enjoy my new car. He builds relationships. When I returned with the bank check on Monday and to have Andre go over some points again, he made sure to introduce me to the manager Gary Casey, who "made the deal go through" Two gentleman. I would call Andre if and when I am ready for a replacement. Also, the day I took possession, as I went to leave I had further tech questions. The gentleman at the Service podium, Becquer, could not have been more kind and courteous. He answered all my questions with great patience and made me feel very welcome to return at any time. A truly kind person who wanted to make sure I knew my car and was happy driving it home in rush hour. It was about 6 or 7pm Saturday June 4th. He is an excellent representative of Laguna Mercedes! Between him and Andre, I would return for service and / or my next car. Both are rare and outstanding gentlemen. And Thank you to Gary Casey for making a deal happen in the end. (Andre, I am sure is who championed it!) More

Easy and professional. Duke helped me find the perfect car and made sure to close the deal. They were able to work within my budget and got me in and out within 4 hours. Duke helped me find the perfect car and made sure to close the deal. They were able to work within my budget and got me in and out within 4 hours. More

Mr. Ho Yi's Dedicated Service Had a lease return on 2014 MB E-class and took a new lease on 2016 GLE-350. It took only about 2-hours to complete the whole transactions including te Had a lease return on 2014 MB E-class and took a new lease on 2016 GLE-350. It took only about 2-hours to complete the whole transactions including test drive on two different vehicles. From the beginning to the end, Mr. Yi explained the process clearly in plain language in which both I and my wife can understand without any problem. He is one of the most helpful MB sales person I have ever met. I have been leasing five MBs and every time I has some issues with other dealers in the past. But not with Mr. Yi. I strongly recommend him if you want to buy or lease MB. He is very knowledgeable and does his best to accommodate your need. The bottom line: Mr. Yi knows what he is doing and will take good care of you. More

Great experience They had what I wanted and made the experience enjoyable. I would highly recommend to anyone looking for a Sprinter or Metris to come visit this crew. They had what I wanted and made the experience enjoyable. I would highly recommend to anyone looking for a Sprinter or Metris to come visit this crew. More

Smooth, easy purchase of a pre-owned MB GLK Went into MBLN at 11 am out the door at 2 with a "New" pre-owned GLK loaded with lots of features! The experience was pleasant and informative without Went into MBLN at 11 am out the door at 2 with a "New" pre-owned GLK loaded with lots of features! The experience was pleasant and informative without pressure. Always wanted a MB, owned Volvo's and was driving a Ford SUV. Had questions about new vs. used. Looked at both and was able to make an informative decision with the knowledge of Mark Stueber. He listened, answered all of our concerns as we viewed many new and used vehicles. It has been almost 2 weeks and wanted to settle in and familiarize myself with my new car. I have met with Mark already to go over all the features and see myself meeting again. He has been very easy to deal with and makes himself available when I call. The financing part was also easy. Dealing with Stephen Lim was quick. He respected the fact we wanted no delay and moved through professionally and quickly! I truly believe my purchase was the best at MBLN! More

Ben Hirshman exceeded our expectations! Thanks to Ben Hirshman for creating a wonderful car buying experience! Along with Justin Campbell (manager) and Shawn Kondori (finance) Ben navigated Thanks to Ben Hirshman for creating a wonderful car buying experience! Along with Justin Campbell (manager) and Shawn Kondori (finance) Ben navigated the process beautifully by treating us with respect and listening to our needs. He is an outstanding MBLN representative who absolutely exceeded our expectations. More