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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,662 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 1,662 reviews
August 29, 2016
I'm very pleased with my new GLC 300, thank you! After extensively researching the new GLC300 and visiting multiple Mercedes Benz dealerships throughout SoCal, we settled on MB Laguna Niguel given th After extensively researching the new GLC300 and visiting multiple Mercedes Benz dealerships throughout SoCal, we settled on MB Laguna Niguel given the amazing service Carson Helton & Russ Ellis extended to us. Both went above and beyond our expectations and I would recommend either without any reservation. Thanks to both, and MBLN!! More
by SherryMoghtaderi
Employees Worked With
Carson Helton, Russ Ellis
August 19, 2016
5 Star Treatment! Loved working with Bernie Mendez, Wonderful, stress free experience! Visited two other dealerships and will never go back. Ridiculous haggling, textin Loved working with Bernie Mendez, Wonderful, stress free experience! Visited two other dealerships and will never go back. Ridiculous haggling, texting, and call backs to seal a deal. Nothing like that with Laguna Niguel MB. I only hope Bernie is still there when I go back to purchase my next Mercedes! More
by lovemyMBbyDC
Employees Worked With
August 16, 2016
Quick and Easy Just purchased my 3rd MB this year with the professional help of Carson Helton. He quoted me a great price, I agreed, wired the funds, and Carson del Just purchased my 3rd MB this year with the professional help of Carson Helton. He quoted me a great price, I agreed, wired the funds, and Carson delivered the car to my home. I do not have the time for "games", and appreciate great pricing, professional service, and product knowledge. Quick, easy, and convenient. I enjoy working with a true sales expert. More
by MBDriver
Employees Worked With
Carson Helton
August 16, 2016
Amazing as always...4th time in a row with Ray Hashemi! Working with Ray is so pleasant and easy as well as fast that he will turn around your opinion that buying a car is a nightmare. Ray listens, cares, Working with Ray is so pleasant and easy as well as fast that he will turn around your opinion that buying a car is a nightmare. Ray listens, cares, helps, remembers, does not push. Go to Ray and then never go to another person again. More
by Shishi123
Employees Worked With
Ray Hashemi, John Mosqueda, Matt Moskal
August 16, 2016
Smart For Two - Even Buying Was A Fun Eperience I had the good fortune of working with Sales representative Costa Spektor when purchasing my 2016 Smart For Two Passion coupe a few days ago. He was e I had the good fortune of working with Sales representative Costa Spektor when purchasing my 2016 Smart For Two Passion coupe a few days ago. He was easy to work with and really went the extra mile to give me great service. I'm sure that the level of service I received would be the same if I was purchasing a "real" Mercedes for many for time the price of the Smart car. I wouldn't hesitate to recommend Mr. Spektor to anyone who's interested in doing business at M-B of Laguna Niguel. As far as the car itself is concerned, it received a fresh clean-up/detail while I was going through the purchasing process, so it looked really sharp. One minor glitch with dealer prep: Tire pressures ranged from 4-8 psi low when I checked them the next morning at home. All in all, an excellent experience and a fun car. More
by DanG
Employees Worked With
August 13, 2016
Great Car Buying Experience One of the best car buying experiences I've ever had. My salesperson Joey Stokes was not only very accommodating and knowledgeable of the product but One of the best car buying experiences I've ever had. My salesperson Joey Stokes was not only very accommodating and knowledgeable of the product but has amazing patience. I would highly recommend Joey and Mercedes-Benz of Laguna Niguel. More
by Aldo
Employees Worked With
Joey Stokes
August 08, 2016
GLC 300 This was our first time buying a Mercedes from Laguna Niguel MB and it was a great car buying experience. Our sales person Tim Rhine was very nice to This was our first time buying a Mercedes from Laguna Niguel MB and it was a great car buying experience. Our sales person Tim Rhine was very nice to work with, very kind and professional without being pushy. He delivered everything we asked for and I absolutely love my new GLC 300. More
by Fahrvergnuegen
Employees Worked With
Tim Rhine, Ramsay Jerome
August 07, 2016
Great Team and great experience at Laguna Niguel MB We have been going to laguna Niguel MB for 3 consecutive Benz leases over years, Ray and Shawn have both been great partners, helping us with selectin We have been going to laguna Niguel MB for 3 consecutive Benz leases over years, Ray and Shawn have both been great partners, helping us with selecting the best car, best deal and always surpassing our expectations in every turn. Thanks so much! More
by Amaddahi
Employees Worked With
Ray Hashemi, Shawn Kondori
July 30, 2016
Our first Mercedes Can't say enough about our experience with Ward Church and the dealership. First class all the way. The effort to find the "right" car was evident f Can't say enough about our experience with Ward Church and the dealership. First class all the way. The effort to find the "right" car was evident from the start, and Ward made it happen. Thanks to all the professionals who bent over backwards to make this car buying experience, both memorable and stress free. More
by gary.holman.56
Employees Worked With
Ward Church, Ramsay Jerome, Justin Campbell
July 27, 2016
World class dealership Extraordinary car buying experience. This is my second time I get my Mercedes from this dealership and each time it gets even better and better Extraordinary car buying experience. This is my second time I get my Mercedes from this dealership and each time it gets even better and better More
by Sam
Employees Worked With
Carson Helton, Shawn Kondori
