Back

Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,614 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
Contact Dealership

1 Star Drive

Laguna Niguel, CA

92677

Directions

By Type

Showing 1,614 reviews

June 04, 2016

Treated like a rock star Never had buying a car been so easy !!!! Kevin Marlow of Laguna Niguel Mercedes Benz had me pre qualified before I stepped in the showroom . A truly More

by Two2tango44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marlowe, Ward Church
Jun 06, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, Wow! Thank you for this tremendous review. It's a team effort here and we're so proud to hear that Kevin, Carolyn and Ward all worked together to provide you with the experience you deserve. Congrats on your new car and we'll see you soon! Regards, John Herrera General Sales Manager

June 04, 2016

First time at MB Laguna Niguel An absolute pleasure, they make the buying process easy. Kosta Russian is a sharp personable salesman who seemed very much a car buyer advocate. Highl More

by James G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi James, We couldn't be more grateful that you took the time to write this considerate review about your last visit with us! We're overjoyed that Kosta took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, John Herrera General Sales Manager

June 03, 2016

Great Salesman & Team support! Kevin Galaviz is by far the best sales person @ MBLN. We have been a customer for over 12 years. Kevin's honesty & no-pressure approach made working w More

by SandyJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Galaviz
Jun 06, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, We appreciate you taking the time to leave this thoughtful review. It's wonderful to hear that Kevin provides you with an outstanding experience and goes the extra mile to make sure you get into the vehicles you deserve. We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, John Herrera General Sales Manager

June 02, 2016

Review of mercedes benz at laguana niegel Very friendly, no pressure, was knowledgeable about the car, took his time with me, was one of the best salesperson I have come across in a long time More

by Paula's review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane Choi, Tony Venti
Jun 03, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Paula, What an enjoyable review to read! We work really hard to make every experience here a special one, and we're truly happy that we've managed to do that for you. We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! Regards, John Herrera General Sales Manager

June 02, 2016

The Best!!! I have been a customer of Mercedes Benz of Laguna Niguel for 30 years. I've shopped other dealerships but none of them compare in sales pricing, serv More

by spunky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hall, Christian Williams, Shawn Kondori, Justin Campbell
Jun 02, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, Amazing! We can't thank you enough for your loyalty and being a part of our family for 30 years! Your continued support has not gone unnoticed and we're forever ungrateful. Thanks for these tremendous words and we'll see you again real soon! Regards, John Herrera General Sales Manager

June 02, 2016

Great! Duke was a pleasure to work with. He understood our needs and worked with us until we found the right car at the right price. Very friendly and know More

by Sochi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Maltin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Hashemi, Shawn Kondori
Jun 03, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, It's a team effort here and we're so proud to hear that Duke, Ali and Shawn all worked together to provide you with a great experience. We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! Regards, John Herrera General Sales Manager

June 02, 2016

Ray is the best! I have bought 4 cars from him! Ray Hashimi made my bying experience painless. He is so nice and helpful and I would never buy a car from anyone else! He truly cares about his custom More

by Desirea_Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi
Jun 03, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Desirea, We're elated to hear about your recent experience! Ray is a valued member of our team over here at Mercedes-Benz of Laguna Niguel and we're thrilled to hear he was able to take such great care of you. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, John Herrera General Sales Manager

June 02, 2016

Large used car selection and outstanding staff Kosta was very friendly, knowledgeable, and no pressure. I did test drive 2 used E-Classes and 1 used S-model. He made the entire selection process ve More

by Semi_T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, Thank you for this stellar review! We’re extremely proud of Kosta and his efforts to ensure that you found the perfect car! Congrats on your new E-Class and should you ever have any questions, please don't hesitate to ask. Regards, John Herrera General Sales Manager

May 31, 2016

Getting out of a lease with high mileage I was happy to get out of my CLA 250 with high miles for my lease and into a brand new car. It was worth putting the money on a new down payment inste More

by Hayleyrk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhine, Jane Choi, Justin Campbell
Jun 01, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Haley, Thank you for choosing Mercedes-Benz of Laguna Niguel and letting us know how we're doing. It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, John Herrera General Sales Manager

May 31, 2016

Excellent Andre was a real pleasure to work with, as was everyone else. We Love our 2014 Mercedes. Would recommend your dealership to everyone. Thanks fo More

by Barb&Jesse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Javardian, Jane Choi
Jun 01, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Barb&Jesse, We're so grateful for this 5-Star Review! Andre s a valued member of our team over here at and we're thrilled to hear he was able to take such great care of you. We loved your feedback and hope you really enjoy your 2014 Mercedes-Benz! Regards, John Herrera General Sales Manager

...
120
...