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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,628 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,628 reviews

June 02, 2016

Ray is the best! I have bought 4 cars from him! Ray Hashimi made my bying experience painless. He is so nice and helpful and I would never buy a car from anyone else! He truly cares about his custom More

by Desirea_Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi
Jun 03, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Desirea, We're elated to hear about your recent experience! Ray is a valued member of our team over here at Mercedes-Benz of Laguna Niguel and we're thrilled to hear he was able to take such great care of you. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, John Herrera General Sales Manager

June 02, 2016

Great! Duke was a pleasure to work with. He understood our needs and worked with us until we found the right car at the right price. Very friendly and know More

by Sochi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Maltin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Hashemi, Shawn Kondori
Jun 03, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, It's a team effort here and we're so proud to hear that Duke, Ali and Shawn all worked together to provide you with a great experience. We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! Regards, John Herrera General Sales Manager

May 31, 2016

Getting out of a lease with high mileage I was happy to get out of my CLA 250 with high miles for my lease and into a brand new car. It was worth putting the money on a new down payment inste More

by Hayleyrk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhine, Jane Choi, Justin Campbell
Jun 01, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Haley, Thank you for choosing Mercedes-Benz of Laguna Niguel and letting us know how we're doing. It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, John Herrera General Sales Manager

May 31, 2016

Excellent Andre was a real pleasure to work with, as was everyone else. We Love our 2014 Mercedes. Would recommend your dealership to everyone. Thanks fo More

by Barb&Jesse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Javardian, Jane Choi
Jun 01, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Barb&Jesse, We're so grateful for this 5-Star Review! Andre s a valued member of our team over here at and we're thrilled to hear he was able to take such great care of you. We loved your feedback and hope you really enjoy your 2014 Mercedes-Benz! Regards, John Herrera General Sales Manager

May 26, 2016

5 Mercedes Leased I have leased 5 vehicles from this dealership through Steve Hall. We have always received very good service from Steve and appreciate the follow-up h More

by Jacqueline Engel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hall
Jun 01, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Jacqueline, Thank you for this amazing review and your continued loyalty. Steve is an all-star and it couldn't make us more pleased to read he always going above and beyond to make sure you have a great experience. Thank you for being a part of the Mercedes-Benz of Laguna Niguel family and we're looking forward to seeing you here again soon! Regards, John Herrera General Sales Manager

May 25, 2016

Best sales experience ever. Seriously, the whole staff were amazing. I would like to reserve special praise for my sales manager Bernie Mendez , Gary the used car manager, Jane f More

by Moh H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane Choi, Gary Casey
Jun 01, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, We cannot thank you enough for your thoughtful comments on our dealership and we're overjoyed that Bernie, Gary, Jane and Mallorie all took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, John Herrera General Sales Manager

May 24, 2016

Purchase of new car Our salesman, finance manager, and service manager were all very cordial and helpful with all the information in the processing of buying a new car. T More

by AMGgo
Recommend Dealer
Yes
Employees Worked With
Andre Javardian, Matt Moskal, Ramsay Jerome
May 24, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, It's a team effort here and we're so happy to see that Andre, Matt and Ramsey all worked together to ensure that you had yet another great car-buying experience. Please know how much we appreciate your business and thank you for being a part of the Mercedes-Benz of Laguna Niguel Family! Regards, John Herrera General Sales Manager

May 21, 2016

Steven Hall Know his product and demonstrated that to me he guided me through the purchase process expertly. The finance personnel know exactly what they were do More

by Amc1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hall
May 23, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, We appreciate this 5-star review. Steven is an extremely knowledgeable product specialist and it's no surprise that he was able to answer any question you may have had. We'd like to congratulate your on your new vehicle and should you ever have any questions, please don't hesitate to ask. Regards, John Herrera General Sales Manager

May 21, 2016

5 Star Service Always! this is our 5th mercedes benz and all of them have been with Kevin Marlowe at Laguna Niguel, he makes the experience more enjoyable and fights for More

by galvezjesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marlowe
May 23, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, Wow! Thank you for this amazing review and for your loyalty. We couldn't be prouder to hear that Kevin always provides you with a tremendous experience and has helped you get into FIVE Mercedes-Benzs! Thank you for being a member of our family and we can't wait to see you again. Regards, John Herrea General Sales Manager

May 20, 2016

Made it so simple to purchase a car. Great service Everyone is extremely helpful and follow up on every detail. We were treated very well and it was a pleasure doing business with the people at Mercede More

by Happyowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Zokaeieh, Cesar Romo
May 20, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, We're overjoyed by the comments left in your review. It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, John Herrera General Sales Manager

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