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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,628 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,628 reviews

April 19, 2016

Excellent Purchase Experience Mr. Gene Russell helped me with the purchase of my second Mercedes Benz and he made the experience one that I can definitely appreciate. He is very More

by D.M. Harrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Russell
Apr 20, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Don, Thank you for this thoughtful review. We're overjoyed that Gene took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, John Hererra General Sales Manager

April 19, 2016

Best experience and deal. We closed the deal less than 15 minutes, didn't have to go back and forth nor any other manager got involved, Ray was honest and straight forward, got More

by 12345Smart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi
Apr 20, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, Thank you for this 5-star review. Ray is a valued member of our team over here at Mercedes-Benz of Laguna Niguel and we're thrilled to hear he was able to take such great care of you. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Sincerely, John Hererra General Sales Manager

April 18, 2016

Upgrade to new car done in a day! This was our 2nd experience with MBLN as we moved from a 2013 ML350 purchase into a 2016 GLC300 lease. The smaller and more fuel efficient GLC is act More

by wackerman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhine, Jane Choi
Apr 19, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, Thank you for this great review! Your loyalty has not gone unnoticed and we're so pleased to see that you came back to purchase another Mercedes-Benz. We take pride in making sure our customers have a positive experience and love that you were able to get that from us. Thank you for continuing to choose Mercedes-Benz of Laguna Niguel and we look forward to serving you again soon. Sincerely, John Hererra General Sales Manager

April 18, 2016

Great service best place to buy your car Excellent place to shop a car. Our 2nd time buying a Mercedes in Laguna Niguel Mercedes Benz *****Kerry Sullivan*****help us all the way he was nice a More

by Mecheyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsay Jerome, Justin Campbell, Kerry Sullivan
Apr 19, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, Thank you for this great review and thank you for being a member of the Mercedes-Benz of Laguna Niguel Family! The GLC300 is a great vehicle and we know you're going to absolutely love driving it! We hope that your new car brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call. Sincerely, John Hererra General Sales Manager

April 14, 2016

Hakan is an excellent sales person - Very happy Hakan was a wonderful sales person. He provided excellent information on the available cars and provided excellent customer care. We finished the deal More

by md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hakan Okcuoglu
Apr 14, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, We thank you for this positive review and are grateful to hear that Hakan provided you with the experience people have come to expect from us here at Mercedes-Benz of Laguna Niguel. We'd like to congratulate you on your new Mercedes-Benz and should you ever have any questions, please don't hesitate to ask us or Hakan! Thank You, David Kim General Sales Manager

April 13, 2016

Best car buying service ever Thanks guys for great services I'm very happy with my gla250 your dealership will be highly recommended never been in and out so quick best customer More

by Rcarter041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ramsay Jerome
Apr 13, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, Thank you for this 5-Star Review! We take pride in making sure our customers have a positive experience and love that you were able to get that from us. We hope you're enjoying your new GLA250 and thank you for choosing Mercedes-Benz of Laguna Niguel. Thank You, David Kim General Sales Manager

April 11, 2016

Fantastic David Noble Rocks I have never had that kind of friendly and professional as he was I have leased a lot of cars but he has been the best!!n Thank u B More

by Harley35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Noble
Apr 11, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Barry, Thank you for this stellar review! We're glad to have David on our team and are happy to hear that he provided you with the experience you deserve. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Thank You, David Kim General Sales Manager

April 10, 2016

Great Car Buying Experience This was my first experience with a Mercedes. I hate buying cars. But Ho Yi at Mercedes Benz of Laguna Niguel made it such a pleasurable experience fo More

by Jennie Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ho Yi
Apr 11, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, Thank you for choosing Mercedes-Benz of Laguna Niguel and letting us know how we're doing. We take pride in making sure our customers have a positive experience and love that you were able to get that from us. Enjoy your new Mercedes-Benz and we hope to see you again! Thank You, David Kim General Sales Manager

April 10, 2016

Ray Hashemy Ray helped us with 3 previous purchases and now after our lease ended he has helped us again. We believe he is the most knowledgable, conciencious, p More

by Realtor Sheila W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi, Shawn Kondori
Apr 11, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Sheila, Thank you for this review and for your loyalty! We're extremely pleased to hear that Ray always provides you with a positive experience. Both he and Shawn are great assets to us here and we're lucky to have them on our team. We hope your new Mercedes is treating you well and we can't wait to see you again soon. Thank You, David Kim General Sales Manager

April 09, 2016

Bernie & Ramsey are the Best! Bernie was so helpful! I came in because I was in a bad situation with an old financed car with a previous not-so-economical deal. I had built up m More

by Kaewynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramsay Jerome
Apr 11, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, Thank you for choosing Mercedes-Benz of Laguna Niguel and letting us know how we're doing. It makes us extremely proud and happy that your visit with us was an enjoyable one! Bernie and Ramsay are esteemed members who reflect the values of our family! We hope you're enjoying your new vehicle! Thank You, David Kim General Sales Manager

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