Mercedes-Benz of Laguna Niguel

Upgrade to new car done in a day! This was our 2nd experience with MBLN as we moved from a 2013 ML350 purchase into a 2016 GLC300 lease. The smaller and more fuel efficient GLC is act This was our 2nd experience with MBLN as we moved from a 2013 ML350 purchase into a 2016 GLC300 lease. The smaller and more fuel efficient GLC is actually more "Zippy" than the ML and fits my wife's needs just as well – she loves it. Tim Rhine again was fabulous and dedicated his entire focus in helping us find the right vehicle. Tim is very knowledgeable about the newest MB safety features and really helped with understanding available options in various models we were considering. At the end of the day we landed on a brand new GLC (9 miles on odometer) and were able to drive her home that afternoon. We received a fair trade-in offer for the ML and decided that a new lease was the best option for us. The finance work was processed in fine fashion by Jane Choi and we were wrapped up by 5pm. Unfortunately the next day we learned of a small glitch with the MB lease processing – however Tim and Jane went well above and beyond to fix the issue and resolved the situation to our complete satisfaction. We are very appreciative of their passion and concern for their customers and delivering the highest level of service possible. We will continue to go to MBLN for our future MB vehicles as Pat Bolter’s team has become like extended family members. More

Great service best place to buy your car Excellent place to shop a car. Our 2nd time buying a Mercedes in Laguna Niguel Mercedes Benz *****Kerry Sullivan*****help us all the way he was nice a Excellent place to shop a car. Our 2nd time buying a Mercedes in Laguna Niguel Mercedes Benz *****Kerry Sullivan*****help us all the way he was nice and was great to work with him and Justin. Everything was easy and fast. I'm so happy with my new 2016 GLC 300. The Mercedes Benz of Laguna Niguel made us happy once again ??. More

Hakan is an excellent sales person - Very happy Hakan was a wonderful sales person. He provided excellent information on the available cars and provided excellent customer care. We finished the deal Hakan was a wonderful sales person. He provided excellent information on the available cars and provided excellent customer care. We finished the deal quickly and soon I was driving a new Mercedes home :) More

Best car buying service ever Thanks guys for great services I'm very happy with my gla250 your dealership will be highly recommended never been in and out so quick best customer Thanks guys for great services I'm very happy with my gla250 your dealership will be highly recommended never been in and out so quick best customer service ever see you guys for my first service at 10,000 miles More

Fantastic David Noble Rocks I have never had that kind of friendly and professional as he was I have leased a lot of cars but he has been the best!!n Thank u B David Noble Rocks I have never had that kind of friendly and professional as he was I have leased a lot of cars but he has been the best!!n Thank u Barry More

Ray Hashemy Ray helped us with 3 previous purchases and now after our lease ended he has helped us again. We believe he is the most knowledgable, conciencious, p Ray helped us with 3 previous purchases and now after our lease ended he has helped us again. We believe he is the most knowledgable, conciencious, patient Sales Person we have ever had. He patiently helped take away all the stress & made sure we got the best Mercedez-Benz that fit our wish list right down to the color of the inside and outside of our brand new car. We never felt rushed from start to finished even when signing the paper work with Shawn Kondori your very knowledgable finance person. We enjoy dropping by your beautiful dealership occasionly just to say hello to your friendly staff and have a cup of coffee. More

Great Car Buying Experience This was my first experience with a Mercedes. I hate buying cars. But Ho Yi at Mercedes Benz of Laguna Niguel made it such a pleasurable experience fo This was my first experience with a Mercedes. I hate buying cars. But Ho Yi at Mercedes Benz of Laguna Niguel made it such a pleasurable experience for me and my family. I had my 12 year old with us (she's the reason I have not had a new car in 11 years), and she had a real connection with Ho. She felt very comfortable there. We are grateful to Ho and the entire staff for this great car buying experience! I love my Mercedes!! More

Bernie & Ramsey are the Best! Bernie was so helpful! I came in because I was in a bad situation with an old financed car with a previous not-so-economical deal. I had built up m Bernie was so helpful! I came in because I was in a bad situation with an old financed car with a previous not-so-economical deal. I had built up my credit and was looking to make the best of my situation, and Bernie was able to help me find the car I needed with no hassle! He had complete transparency, and spoke to me with respect and courtesy, guiding me through the entire process. I was not expecting to make a deal that day, but with his help we found terms that were right for me so I could not pass it up. Ramsey was also very helpful during the process of talking terms and money, which is usually not enjoyable but he made me feel completely welcome and was very friendly. And to me the most important part, the professionalism they both displayed was spectacular. Even though I was there to buy a SmartCar, they still treated me as if I was buying a high end luxury vehicle and they did not waiver in their service in the least despite the difference in price. I couldn't be happier with my new lease. Thank you, Bernie and Ramsey! More

Very customer service oriented great experience Andre helped with my previous purchase and new purchase. Made purchasing a new vehicle a exciting experience. I purchased the 1st Maybach 2002 an Andre helped with my previous purchase and new purchase. Made purchasing a new vehicle a exciting experience. I purchased the 1st Maybach 2002 and every car since from him More

Great salesperson, Bernie! Bernie made my car buying experience the best one yet! He was knowledgeable, kind, respectful and worked with me to get me into the right SUV! Such a Bernie made my car buying experience the best one yet! He was knowledgeable, kind, respectful and worked with me to get me into the right SUV! Such a great and easy car buying experience!! More