Mercedes-Benz of Laguna Niguel

Highly Recommend! Kosta Spektor did an incredible job making our buying experience and process a pleasant one. From the moment I stepped on the lot Stephen Turner was Kosta Spektor did an incredible job making our buying experience and process a pleasant one. From the moment I stepped on the lot Stephen Turner was friendly, helpful, patient and informative. Believe me, I asked many questions and the answers came back from someone who felt more like a friend helping with advice. We felt very good about our purchase and the price due to Kosta and Stephen's up front and to the point approach. There was never any pressure, and they answered our questions with candor and sometimes much needed humor. Kosta tried to take the stress out of buying and made the experience one that included many smiles! My wife and I appreciated his professionalism and transparency. I would highly recommend everyone at Mercedes-Benz of Laguna Niguel. Our purchase process was efficient , transparent, efficient and very, very friendly. I would also like to point out that Shawn Kondori was also very helpful, knowledgeable and informative through our Finance process. Thank you everyone! More

Great experience First good experience at a car dealership. The salesmen (Russ Ellis and Gene Russel) were extremely professional, not trying to oversell or upsell any First good experience at a car dealership. The salesmen (Russ Ellis and Gene Russel) were extremely professional, not trying to oversell or upsell anything, and very knowledgeable and thorough with explaining all the answers to my questions. When I decided I wanted to purchase the car, the process was really efficient and fast. Definitely recommend coming here if you're interested in their cars. More

Repeat buyer David Gonzalez made the whole buying process seamless. Great facility with even better staff. This is my second car from this dealer, and it will not David Gonzalez made the whole buying process seamless. Great facility with even better staff. This is my second car from this dealer, and it will not be the last. Give these guys a chance. before other dealers. More

They did it again Kevin Marlowe is the man. No nonsense, got me in the right car at the right price. He even moved my license plate frame to the new car for me!!! 90 mi Kevin Marlowe is the man. No nonsense, got me in the right car at the right price. He even moved my license plate frame to the new car for me!!! 90 minutes total!!?? A winner More

Ray and everyone else at MBLN are first-rate! I am a convert - I won't be satisfied driving anything other than a Mercedes. Nor will I ever settle for anything less than the type of exceptional cu I am a convert - I won't be satisfied driving anything other than a Mercedes. Nor will I ever settle for anything less than the type of exceptional customer service I received from MBLN. My sales consultant Ray sacrificed his day off to help me pick out a beautiful car with an equally attractive price. Everyone at this dealership is professional, courteous, and genuinely nice. I will definitely come back here in the future. More

Smoothest Buying Experience Ever!!!! Thanks to Steve/ Mario and Nelli for our Sprinter purchase. The whole process from determining a unit to signing the contract was a pleasure. Thanks g Thanks to Steve/ Mario and Nelli for our Sprinter purchase. The whole process from determining a unit to signing the contract was a pleasure. Thanks guys, you have a customer for life. More

Professional staff. Beautiful, efficient dealership. Dealer was patient as he guided us through the lease process. Professional staff. Beautiful dealership with excellent services. Not the first time I'v Dealer was patient as he guided us through the lease process. Professional staff. Beautiful dealership with excellent services. Not the first time I've purchased from this dealership, nor the las More

thank you, cyrus! cyrus is truly one of the nicest people i've ever met in my life. i just purchased a car for the first time and at first the process felt so dauntin cyrus is truly one of the nicest people i've ever met in my life. i just purchased a car for the first time and at first the process felt so daunting. it's such a big commitment and can be unexpectedly emotional. but cyrus really listened to me, searched for exactly what i wanted, and worked hard to get me down to a price that i could fit into my budget. over the few days that we were in communication i never felt pushed to make a decision...i really felt like he was on my side throughout the whole process and i trusted his honest judgement. thank you so much, cyrus - you made my first buying experience such a positive one. More

Best buying process ever I came to Laguna Niguel for an used car in stock. There was almost no wait when I arrived. After a test drive I figured the car I came for wasn't the I came to Laguna Niguel for an used car in stock. There was almost no wait when I arrived. After a test drive I figured the car I came for wasn't the best fit for me. Bernie Mendez helped me analyzed my options and picked the one I bought later. The whole negotiation and buying process was very smooth. When I was done with the paperwork, the car was already waiting there, washed with a full tank of gas. Bernie and other staff are all super helpful and friendly. This is my most hassle free car buying experience ever! More

New Car Purchase I have to say that Carson Helton at Mercedes Benz of Laguna Niguel was great to work with. He helped me find the car I wanted and took away the stress I have to say that Carson Helton at Mercedes Benz of Laguna Niguel was great to work with. He helped me find the car I wanted and took away the stress of looking for one. He is very personable and knowledgeable about the cars. If you plan on buying a car, call him. You won't regret it!! He even delivered ythe car to me! Now that's great service!! More