Mercedes-Benz of Laguna Niguel

Wonderful sales experience We purchased a S - class mercedes from Mark Hansen. We cannot say enough good things about our experience. Mark is knowledgable, friendly and delivere We purchased a S - class mercedes from Mark Hansen. We cannot say enough good things about our experience. Mark is knowledgable, friendly and delivered a no pressure sale experience. Overall a wonderful experience from the moment we stepped into the door! Thank you ! More

Steve Turner - Auto Professional My wife and I had a unique experience last Sunday, window-shopping for a car for my wife at Mercedes-Benz of Laguna Niguel whereupon we had the good f My wife and I had a unique experience last Sunday, window-shopping for a car for my wife at Mercedes-Benz of Laguna Niguel whereupon we had the good fortune of meeting Steve Turner. Many of us would rather have a root-canal than shop for a car, step on the lot with your little toe and get swarmed, right! But what a refreshing difference Mr. Turner made, low-key, knowledgeable and friendly. He answered all our questions and provided insightful guidance. When we were done window-shopping, we drove away in my wife's E350, sorry Lexus! More

Highly Recommend! Kosta Spektor did an incredible job making our buying experience and process a pleasant one. From the moment I stepped on the lot Stephen Turner was Kosta Spektor did an incredible job making our buying experience and process a pleasant one. From the moment I stepped on the lot Stephen Turner was friendly, helpful, patient and informative. Believe me, I asked many questions and the answers came back from someone who felt more like a friend helping with advice. We felt very good about our purchase and the price due to Kosta and Stephen's up front and to the point approach. There was never any pressure, and they answered our questions with candor and sometimes much needed humor. Kosta tried to take the stress out of buying and made the experience one that included many smiles! My wife and I appreciated his professionalism and transparency. I would highly recommend everyone at Mercedes-Benz of Laguna Niguel. Our purchase process was efficient , transparent, efficient and very, very friendly. I would also like to point out that Shawn Kondori was also very helpful, knowledgeable and informative through our Finance process. Thank you everyone! More

Great experience First good experience at a car dealership. The salesmen (Russ Ellis and Gene Russel) were extremely professional, not trying to oversell or upsell any First good experience at a car dealership. The salesmen (Russ Ellis and Gene Russel) were extremely professional, not trying to oversell or upsell anything, and very knowledgeable and thorough with explaining all the answers to my questions. When I decided I wanted to purchase the car, the process was really efficient and fast. Definitely recommend coming here if you're interested in their cars. More

Repeat buyer David Gonzalez made the whole buying process seamless. Great facility with even better staff. This is my second car from this dealer, and it will not David Gonzalez made the whole buying process seamless. Great facility with even better staff. This is my second car from this dealer, and it will not be the last. Give these guys a chance. before other dealers. More

They did it again Kevin Marlowe is the man. No nonsense, got me in the right car at the right price. He even moved my license plate frame to the new car for me!!! 90 mi Kevin Marlowe is the man. No nonsense, got me in the right car at the right price. He even moved my license plate frame to the new car for me!!! 90 minutes total!!?? A winner More

Ray and everyone else at MBLN are first-rate! I am a convert - I won't be satisfied driving anything other than a Mercedes. Nor will I ever settle for anything less than the type of exceptional cu I am a convert - I won't be satisfied driving anything other than a Mercedes. Nor will I ever settle for anything less than the type of exceptional customer service I received from MBLN. My sales consultant Ray sacrificed his day off to help me pick out a beautiful car with an equally attractive price. Everyone at this dealership is professional, courteous, and genuinely nice. I will definitely come back here in the future. More

Smoothest Buying Experience Ever!!!! Thanks to Steve/ Mario and Nelli for our Sprinter purchase. The whole process from determining a unit to signing the contract was a pleasure. Thanks g Thanks to Steve/ Mario and Nelli for our Sprinter purchase. The whole process from determining a unit to signing the contract was a pleasure. Thanks guys, you have a customer for life. More

Professional staff. Beautiful, efficient dealership. Dealer was patient as he guided us through the lease process. Professional staff. Beautiful dealership with excellent services. Not the first time I'v Dealer was patient as he guided us through the lease process. Professional staff. Beautiful dealership with excellent services. Not the first time I've purchased from this dealership, nor the las More

thank you, cyrus! cyrus is truly one of the nicest people i've ever met in my life. i just purchased a car for the first time and at first the process felt so dauntin cyrus is truly one of the nicest people i've ever met in my life. i just purchased a car for the first time and at first the process felt so daunting. it's such a big commitment and can be unexpectedly emotional. but cyrus really listened to me, searched for exactly what i wanted, and worked hard to get me down to a price that i could fit into my budget. over the few days that we were in communication i never felt pushed to make a decision...i really felt like he was on my side throughout the whole process and i trusted his honest judgement. thank you so much, cyrus - you made my first buying experience such a positive one. More