Mercedes-Benz of Laguna Niguel

Outstanding Service Jane Choi was very professional and thorough in helping us out with our MBZ purchase, from inception, to follow up calls to lo jack installation. She Jane Choi was very professional and thorough in helping us out with our MBZ purchase, from inception, to follow up calls to lo jack installation. She is a true professional. More

Great Service Both Ward Church and Erwin Artacho delivered great service and exactly the car we wanted. The negotiations were straight forward and forthright. The c Both Ward Church and Erwin Artacho delivered great service and exactly the car we wanted. The negotiations were straight forward and forthright. The car was delivered to our home in a timely manner. More

Happy car buyer I met with Steve Turner a month earlier and he made me a good offer on a used 2014 ML 350 but I decided to wait and consider the new GLE model. Steve I met with Steve Turner a month earlier and he made me a good offer on a used 2014 ML 350 but I decided to wait and consider the new GLE model. Steve had spent time with me and answered all my questions. Later I saw a new 2015 350 ML and Steve helped me decide that was the right car for me. Very happy with my new car. More

Great buying experience! I just leased my E400 coupe here and had an amazingly smooth car buying experience. David Gonzales was awesome! I went in looking for a different asso I just leased my E400 coupe here and had an amazingly smooth car buying experience. David Gonzales was awesome! I went in looking for a different associate but they weren't available. David made us feel welcome from the moment we stepped in. I wanted to test drive a few cars and he was so patient and really took the time to show us around. In the end, we drove off with the car we really wanted. I highly recommend this dealership. More

GREAT BUYING EXPERIENCE! I had the best buying experience at MB Laguna Niguel! Bernie Mendez was the one who helped me get my dream car.I was looking for a pre-owned car but I had the best buying experience at MB Laguna Niguel! Bernie Mendez was the one who helped me get my dream car.I was looking for a pre-owned car but I ended up buying a brand new one! Bernie was persuasive but not pushy, friendly and very nice in general....there's something in him that you can't say no. I so love my car and the staff at MB Laguna Niguel especially Bernie made it happen! Thank you. More

Kevin Marlowe is Awesome, He made the whole process great! We bought our first car from Kevin Marlowe in 2008-a E350, then again in 2011-a CL500, and recently we bought 3 Smart Cars, he has made every deal a J We bought our first car from Kevin Marlowe in 2008-a E350, then again in 2011-a CL500, and recently we bought 3 Smart Cars, he has made every deal a JOY=his personality is made for helping clients choose and buy a new car! More

Fast and easy experience! My experience at MB of LN was great. I was greeted as soon as I walked in. I was assigned to Bernie Mendez which he was very helpful in understanding My experience at MB of LN was great. I was greeted as soon as I walked in. I was assigned to Bernie Mendez which he was very helpful in understanding what I was looking for. Bernie was able to answer all my questions and concerns. He was able to explain differences in car models. I know car buying can be frustrating but at MB it was quick and easy, I was shocked at how fast the process was. I recommend MB of LN to anyone looking to buy a new car. More

wow- what a wonderful experience -met by expectations ,needs great friendly service - dealt with a great salesman named Hakan O who not only had great knowledge , experience BUT most of all great patience ! Pr great friendly service - dealt with a great salesman named Hakan O who not only had great knowledge , experience BUT most of all great patience ! Pricing and car selection fit my needs perfectly . First time Mercedes owner and had a great experience all around ! met my pricing budget and needs ! More

The Best MB dealer This is the best Mercedes-Benz dealer. I got my second Mercedes here and they are simply the best. All staff personal from main desk to car wash peopl This is the best Mercedes-Benz dealer. I got my second Mercedes here and they are simply the best. All staff personal from main desk to car wash people. Great experience as they will made you feel as a valued customer. A especial thanks for people who made it happen Carson Helton, Erwin Artacho and Kevin Galaviz, if you want to get a new car, please talk to this team, they are the best! Thank you. More

I wish I had come here for all my previous cars.. I wish I could rate this dealership higher than 5 stars. This, by far, was my best car shopping experience. I have bought and leased many differ I wish I could rate this dealership higher than 5 stars. This, by far, was my best car shopping experience. I have bought and leased many different cars over the years. All those times had one thing in common...I hated them all. The haggling, the attempts to sell me options I didn't need, the exhausting hours of being shuffled from one person to the next as if they managed to wear you out you would agree to anything, BUT Not Here...this was awesome. From the minute I entered till I left with a car in my name (less than an hour), I was struck with everyone's friendliness, straightforwardness, desire to serve and ability to get me just what I needed. When they gave me their first price (I had done my homework) I took it without wasting a minute in negotiating because it was more than fair, actually the majority of time was spent driving the car and learning things I didn't know. I was helped by Russ Ellis and Erwin Artacho, two of the best sales persons/managers I have ever dealt with. We were even greeted warmly by the general manager Pat Bolter. They even sent a driver on New Year's Day all the way up to LA where I live to bring me down when it was time to pick up my car!!!! I'm so glad that I finally found a dealership I can enjoy and trust doing business with (no buyer's remorse here). Not only will I not go anywhere else, I will surly refer all my friends to it. More