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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,481 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,481 reviews

January 24, 2023

Tarek and Jessie are excellent. Took two dif vehicles and treated me with great respect. More

by dr.mariahernandez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarek and Jessie
Feb 01, 2023 -

Mercedes-Benz of Laguna Niguel responded

Two vehicles, one great experience. We’ll let Tarek and Jessie know about the positive experience they both left with you. Thanks for the review.

January 24, 2023

Jesse has alway been so good to us he answers all are questions. The service is very good. More

by Diane6240ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
Feb 01, 2023 -

Mercedes-Benz of Laguna Niguel responded

Yes! We love hearing this. Thanks for leaving a review and we’ll let Jesse know how pleased you were with their service!

January 22, 2023

Dropped off my 2022 C Class for a problem with my MBUX System. They fixed the problem but…I was never told what was wrong and what was done to repair the problem?? More

by wltstevens
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Writer
January 20, 2023

Tarek in service is outstanding! Always accommodating to my crazy schedule. Great advice. No pressure. More

by Jettubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarek
Jan 25, 2023 -

Mercedes-Benz of Laguna Niguel responded

Wonderful to hear! Thanks for taking the time to leave a review!

January 16, 2023

Patrick Healey, the sales person, and John, the sales manager are exceptionally professionals. They are very friendly and understand your situations. They are absolutely the best in the sales department. More

by Jvarzand
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nelli Voronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Healey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Mercedes-Benz of Laguna Niguel responded

We are very proud of our sales department, so we’re glad you noticed too! Thanks for the review.

January 14, 2023

Excellent service! Staffs are exceptionally friendly and fast. No doubt I would buy another vehicle from here when time comes. More

by seongil
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Mercedes-Benz of Laguna Niguel responded

We can’t wait to see you back when you’re ready for your next car! Thanks for the review.

January 11, 2023

Great services and hospitailty! Very pleasant and atmosphere. There was no argue nor hassles and it was processed as comitted! More

by shyj123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Mercedes-Benz of Laguna Niguel responded

We love hearing this! Thank you so much for taking the time to leave a review.

January 09, 2023

Easy to drop & pick up friendly staff, they listen to every concern and address it one by one. More

by Ara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee hawking
Jan 20, 2023 -

Mercedes-Benz of Laguna Niguel responded

Every customer is special and we’re glad you noticed, Ara! Thanks for the review.

January 07, 2023

The salespeople and finance managers at Mercedes-Benz of Laguna Niguel really go out of their way to make sure you have the best experience possible, and get the car you want. And, it was the best looking d More

by Gburke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Talisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Zokaeieh
January 03, 2023

This is by far the best place to buy a Mercedes. Amir and Shaun were just fabulous. Paul who handled the financing was absolutely terrific. Everyone that I dealt with in that dealership made me fe More

by Kabriery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Markow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir and Paul
Jan 11, 2023 -

Mercedes-Benz of Laguna Niguel responded

We hope to see you back again and again! We’re thrilled that we were able to make you a customer for life and we appreciate this positive review! Thanks.

Jan 11, 2023 -

Kabriery responded

I’m happy with the sales part, but I don’t know about the service part. I brought my car in for the protection coating and my windshield was broken!

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