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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,481 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,481 reviews

January 03, 2023

I have been a long time customer of MBLN. They are absolutely the best in both sales and service. The sales staff have always treated me courteously and with respect, never pushy Bu still ste More

by Jag B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duke Maltin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Etemad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Mercedes-Benz of Laguna Niguel responded

We love this review, Jag! We’ll let the entire team know how pleased you were with their 5-star service! Thanks again.

January 02, 2023

Tony helped me and he was so patient and supper kind . Would definitely recommend him and come back to him if I ever decide on purchasing another car. He took his time and walked me through the whole proc More

by Rosarygomez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Mercedes-Benz of Laguna Niguel responded

We love hearing when Tony is super kind and helpful! You’re a 10 out of 10 customer!

December 31, 2022

Service at Mercedes Benz of Laguna Niguel is always top notch. The on-line appointment system was a breeze, The follow-up text messages and phone calls were extremely helpful as it allowed me to schedu More

by 135Boom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Stern
Jan 05, 2023 -

Mercedes-Benz of Laguna Niguel responded

Thanks for taking the time to leave a 5-star review! We’ll over the moon that Joshua was able to help you out so efficiently.

December 30, 2022

Excellent service and treatment. Beautiful and clean dealership, professionals and honest. A special thanks to Casey More

by khourynajib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey at service desk.
Jan 05, 2023 -

Mercedes-Benz of Laguna Niguel responded

A special thanks to you and your review! Thanks for being excellent and we’ll let Casey know about your review.

December 30, 2022

Top notch customer service! ! Always a pleasure interacting with everyone at the Laguna Niguel Dealership. Service is prompt, everyone is beyond courteous and goes out of their w More

by zakharydds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Markow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Stern- 5 stars
Jan 05, 2023 -

Mercedes-Benz of Laguna Niguel responded

We strive to be beyond courteous and helpful with all our customers, so thank you for noticing! We appreciate the review.

December 29, 2022

An amazing dealership with friendly and professional staff. Kosta is a very friendly, knowledgeable, professional and trustworthy sales consultant. Since 2015 we keep coming back to MBLN and get the b More

by gamalelgaali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
MBLN CustomerService
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tarek Saba
Jan 05, 2023 -

Mercedes-Benz of Laguna Niguel responded

We hope you continue to be a wonderful customer for the years to come. Thanks for the generous and positive review!

December 26, 2022

Great customer support to accomplish the customer preferences...they go the extra mile to get biring your preferences to fruition. More

by Dorian W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Kummerow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Mercedes-Benz of Laguna Niguel responded

We’re thrilled to hear that our team goes the extra mile! Thanks for your kind words and review!

December 23, 2022

Always the best service possible and Tarek Saba is the very best consultant. When he retires I'll be less likely to continue with Mercedes as the service carries a lot of weight when selecting a vehicle. More

by sewell.tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarek Saba
Dec 29, 2022 -

Mercedes-Benz of Laguna Niguel responded

We’re lucky to have Tarek on our team, and we’re thrilled that he has provided you with such great experiences! Our team is dedicated to delivering the level of service Tarek provides, so we hope you’ll still consider us when the day comes that Tarek retires! We truly appreciate your kind words and can’t thank you enough for your loyalty and support over the years!

December 22, 2022

Great inventory, excellent show room, and very friendly/caring staff. I was in and out quickly with my purchase…on a Sunday night. I had been working with Lauren for weeks and when the right oppor More

by Ken K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Kummerow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thanks for taking the time to rate your visit with us! We’re glad to hear Lauren and the rest of the team were able to provide a quick purchasing experience on your Sunday night! We appreciate your review and hope you have a wonderful rest of 2022!

December 07, 2022

Absolutely great service. They were quick, kind, and very helpful. This location is out of my way, but it’s my new go to place for car service (no more Newport). More

by TanyaO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Rhoades
Dec 13, 2022 -

Mercedes-Benz of Laguna Niguel responded

We love having your business, Tanya! Thanks for choosing us as your go-to place for service. See you soon!

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