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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,489 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
By Type
Showing 1,489 reviews
November 24, 2021
It was a very delightful shopping experience in Mercedes of Laguna Niguel. Thank you Reza. of Laguna Niguel. Thank you Reza. More
by Rocky Miao
Employees Worked With
Helpful November 22, 2021
Fantastic experience. My service advisor, Devon, has helped me out on multiple occasions with multiple issues. The service always comes out great and I couldn’t be happier when I’m driving away. Highly helped me out on multiple occasions with multiple issues. The service always comes out great and I couldn’t be happier when I’m driving away. Highly recommended! More
by J_S
Employees Worked With
Devon
November 16, 2021
Awesome service with Sammy Chavez, the loaner car gentleman and everything in general was 5 star! Thankful to be so well taken care of! gentleman and everything in general was 5 star! Thankful to be so well taken care of! More
by powerskandj
Employees Worked With
Sammy Chavez
November 15, 2021
Nelly, the sales rep who sold us a brand new Metris was very honest and polite and had answers to all our questions and concerns and made sure this buying experience was completely stress free and pleasan very honest and polite and had answers to all our questions and concerns and made sure this buying experience was completely stress free and pleasant for us. A+++! More
by dimouss
Employees Worked With
November 12, 2021
I’ve been getting my Mercedes cars serviced here since 2013 and have had nothing but great experiences. Really efficient and organized team and they make the service experience as convenient as possible. 2013 and have had nothing but great experiences. Really efficient and organized team and they make the service experience as convenient as possible. More
by Kevin
Employees Worked With
Casey S
November 08, 2021
Everyone I came in contact with was very helpful and extremely courteous. Tarek is a True Professional in the way he listen and resolved issues with my 2012 - E350. extremely courteous. Tarek is a True Professional in the way he listen and resolved issues with my 2012 - E350. More
by Xchgouth
Employees Worked With
Tarek in Service.
November 04, 2021
Service - Jesse and BOB CRAFT in parts went above and beyond to help me get my sprinter in for service & do the recalls. MBZ guys are great!! Thank you very very much‼️👏👍. I’ll alway beyond to help me get my sprinter in for service & do the recalls. MBZ guys are great!! Thank you very very much‼️👏👍. I’ll always use this dealership ❤️ More
by marmcc333
Employees Worked With
BOB CRAFT abs Jesse
November 03, 2021
Professional, experienced and courteous. Exemplary business. Been with them for years and they just get better over time. business. Been with them for years and they just get better over time. More
by Brian_21949
November 03, 2021
2nd time I have taken my Van in and the service is always good and efficient. good and efficient. More
by otbars
