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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,619 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,619 reviews

May 13, 2022

We were very impressed with the dealership and the attention we were given by everyone one. This was the first time at MB Laguna Niguel for my wife and I and we’ll definitely be back. Excellent experi More

by pgfitzgerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Romo
May 23, 2022 -

Mercedes-Benz of Laguna Niguel responded

Glad the first experience with us could be a great one! Thank you for the 5 stars. Drive safe!

May 11, 2022

Very courteous and reliable, they kept their word and did the repairs in a timely manner. Excellent service. More

by Daniel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JC
May 23, 2022 -

Mercedes-Benz of Laguna Niguel responded

This is great to hear, Daniel! Timely service is always our #1 priority.

May 10, 2022

Cesar Was great. I didn’t wait an excessive amount of time for my car. Everybody was polite and very nice. It was a very good experience and I plan on bringing my car More

by Sherryakay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar In the service department
May 23, 2022 -

Mercedes-Benz of Laguna Niguel responded

Cesar is a credit to the team! Thank you for the shoutouts, Sherry. Come back anytime!

May 09, 2022

I have been coming here from Lakewood Ca for 11 years and Cesar Romo is been great to us. More

by norman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesar Romo
May 23, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thank you for your continued patronage and support, Norman. It means so much to us! Drive safe and let us know if you need anything else!

May 23, 2022 -

norman responded

Anytime!

May 05, 2022

Fast turn around time good communication take extra time to explain the service needed easy to make appointment especially for Sprinter other dealer might take few days to a week just to to have a technicia More

by Calfever
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
May 16, 2022 -

Mercedes-Benz of Laguna Niguel responded

Fast and efficient service is our #1 priority! Thank you for the 5 stars!

May 04, 2022

I love the service dept @ Mercedes Benz of Laguna Niguel. making app is easy & convenient (although the mobile app has diem room for improvement). Prompt attentive courteous Service. Loaner car is of great More

by Mymb17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cory McCombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Romo
May 16, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thank you for the detailed review and shoutouts! From the whole dealership, thank you for your patronage!

May 03, 2022

They deliver on their promise to provide 5 star service and make the car buying experience enjoyable. More

by lstone72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Mercedes-Benz of Laguna Niguel responded

5-star service for our 5-star customers! Thank you for the review!

April 29, 2022

Always so professional and courteous- Casey is the best! Love the concierge person - he always knows my name and makes sure I am taken care of!! More

by Donnas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
May 09, 2022 -

Mercedes-Benz of Laguna Niguel responded

Sometimes it’s the little things that mean the most! Thank you for the 5 stars, Donnas!

April 29, 2022

Bernie Mendez, Sales Department is Fantastic. Bernie has assisted me for years with several purchases. He is professional, likable, and responsive. I would not buy a car from anyone else. More

by blintz3783
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Mercedes-Benz of Laguna Niguel responded

Bernie does great work! Thank you for the 5 stars!

April 25, 2022

Very nice staff, service estimate was accurate. All in all happy with dealership. Service Advisor is friendly. More

by Puneet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarek Saba
May 09, 2022 -

Mercedes-Benz of Laguna Niguel responded

Great to hear, Puneet! Come back anytime!

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