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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,487 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,487 reviews

October 04, 2021

John was great 👍 👍👍👍👍👍👍👍👍helpful nice went the extra mile to help me in a problem More

by suepam
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Oct 18, 2021 -

Mercedes-Benz of Laguna Niguel responded

John always does great work. Thank you for the shoutout and review, Sue!

Oct 18, 2021 -

suepam responded

Great job

October 04, 2021

Excellent service, particularly pleased with Tarek Saba. Promised and delivered repair to my vehicle as promised in a timely and hassle-free manner. Pleasure to deal with. More

by Hamid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarek Saba
Oct 18, 2021 -

Mercedes-Benz of Laguna Niguel responded

Thank you for the kind words and 5-star service review, Hamid! Please let us know if you need anything else. See you next time!

October 03, 2021

Bernie Mendez was great as a sales rep. Very polite and friendly and efficiently closed our deal, prepped the new GLE and explained the operation of all the technology. More

by Rwhiton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
October 02, 2021

Great experience with a large variety of preowned cars , I met Reza Etemad and was extremely helpful to the upmost level , very honest and didn't hesitate to help me and advice me with a great effort and More

by Maged Andrawis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MBLN CustomerService
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Etemad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Poleshuk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Eckart
September 28, 2021

Service oriented dealership. All representatives were super cordial and worked with us to get the best possible deal. Great location and atmosphere Spacious clean and good coffee More

by pattyweisz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Mendez
September 28, 2021

Mr Mosqueda was very attentive and profesional, I would go back to him to service my Mercedes diesel More

by Alfredo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
September 26, 2021

Awesome service, truly candid & friendly staff. Patrick Healey was genuine, truthful and exceptionally informative. His sales manager demonstrated a pleasant demeanor. My family and I, had a positive and More

by Ed Tadros
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Healey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Mercedes-Benz of Laguna Niguel responded

Patrick does excellent work! Thank you for the kind words and review, Ed. We hope to see you again for #2!

September 23, 2021

Super ! Super! Making a appointment as fast and easy more day to come and time compared to another dealer with a loaner car. Isabelle is very friendly on the phone line. They call to reschedule and leave a m More

by Leonnndou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Scheirer
Oct 04, 2021 -

Mercedes-Benz of Laguna Niguel responded

Super service for our super customers! Thank you for the kind words, Leon. They mean a lot! We know that you have many options for service, so thank you for choosing us. See you next time!

September 22, 2021

Medical restrictions prevented us from driving to agency for service. MBLN picked up & returned our Metris after a complete 3-year service and a new set of tires. Excellent communication from Jesse & done More

by Greer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MBLN CustomerService
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Gutierrez
Oct 04, 2021 -

Mercedes-Benz of Laguna Niguel responded

Glad we could be of service, Greer! Let us know if your Metris needs any additional upkeep or service work. Give us a call anytime!

September 20, 2021

This dealership is honest and fair with the service performed on my car. The workmanship always shows a quality result. More

by larryo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Chavez
Oct 04, 2021 -

Mercedes-Benz of Laguna Niguel responded

Thank you for the kind words, Larry. We hope to continue to provide you with honest and candid service!

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