Mercedes-Benz of Laguna Niguel

Sean was well i formed in all aspects of my car purchase. He was extremely helpful in assisting with all aspects of the sale and patient when we had some glitches in our information. A pleasure to work with. He was extremely helpful in assisting with all aspects of the sale and patient when we had some glitches in our information. A pleasure to work with. More

This is the first time buying from MB Laguna Niguel. Let me tell you, I had a great experience from the moment Reza and Candace contacted me. They were very attentive and intuitive without being pushy like me tell you, I had a great experience from the moment Reza and Candace contacted me. They were very attentive and intuitive without being pushy like a few of the other dealerships I visited. I want to thank them both for a seamless transaction would recommend both Candace E. and Reza to anyone I know. More

1 Yr Anniversary GLE450. MBLN knows me well. My 2nd MB. Great experience-Fleets Sales-Cory McCombs made it smooth. Service by CesarRomo is always right on. Accommodating staff in service. Getting a loaner Great experience-Fleets Sales-Cory McCombs made it smooth. Service by CesarRomo is always right on. Accommodating staff in service. Getting a loaner has not been an issue. Orchestrated team works efficiently and effortlessly well. More

Alfred Danelian provided an excellent and professional sales service. He went out of the way to make the deal and took time from his day off to explain the features of 2021 GLS 450 to us. sales service. He went out of the way to make the deal and took time from his day off to explain the features of 2021 GLS 450 to us. More

This is the second time I bought a nearly new car here in the last number of years the first day I walked in to look. Reza was an active listener and was right there with the answers every time. Very knowl the last number of years the first day I walked in to look. Reza was an active listener and was right there with the answers every time. Very knowledgeable and patient at the same time. We weighed the merits of two very different but equivalent cars. The process was no pressure, no hype…just there to serve if we could find a happy meeting ground and the deal was right for both sides. Reza continues to diligently seal the relationship by being their to answer questions and provide follow-up wherever necessary. More

It is always a nice when dealing with their service department. Everyone is nice and things progress well. Jesse is great to deal with at the service department. department. Everyone is nice and things progress well. Jesse is great to deal with at the service department. More

I purchase the used car 2018 GMC Yukon Denali.Financial I purchase the used car 2018 GMC Yukon Denali. Financial guy recommend to purchased the extended warranty on this car " Car is 100k car......feel un I purchase the used car 2018 GMC Yukon Denali. Financial guy recommend to purchased the extended warranty on this car " Car is 100k car......feel uncomfortable to go without the extended warranty. Soon as you walk out of the dealership you will get covered.... I believe the speech....I shouldn't listened Next day My wife driving the vehicle, She called me that A/C is not working. So no hesitation, I turn the vehicle to Simson GMC for the repair... so service team contacted the warranty, and warranty company spoke to me on the phone. I explained the situation, I purchased the vehicle last night and A?C is not working.. Warranty company denied the case with existing condition. I talked to the dealer, They should know about the A/C They said its been working. I asked the simpson GMC. Service tech said looks like A/C been in same condition for a while... I guess somebody is hiding the true I would not trust the dealer and especially used car Please be aware........ More

Treated extremely well.. personable We felt we were very Treated extremely well.. personable We felt we were very well cared for. Reza made sure that we were completely satisfied with our car. We even rece Treated extremely well.. personable We felt we were very well cared for. Reza made sure that we were completely satisfied with our car. We even received a call after purchase to make sure we were happy. More