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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,614 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 1,614 reviews
January 22, 2022
Always helpful efficient friendly. I love this dealer. I am a customer since 2003. I am a customer for life am a customer since 2003. I am a customer for life More
by lindamcdaniel98
January 20, 2022
They were very helpful and listened to my issues with my Sprinter. They worked quickly to get my issues resolved and get me back on the road. My service representative was great and I would refer the servic Sprinter. They worked quickly to get my issues resolved and get me back on the road. My service representative was great and I would refer the service department to anyone! More
by Sunset
Employees Worked With
January 12, 2022
Tony was very nice and super helpful. He explained and showed us car's features and helped us to choose a car. I would recommend Tony he is a professional. showed us car's features and helped us to choose a car. I would recommend Tony he is a professional. More
by Arina
Employees Worked With
January 12, 2022
I have always had outstanding service at this dealership. The repairs are done quickly and I’m always taken care of with a loaner while the car is on the shop. Devon excels in customer service, always expla The repairs are done quickly and I’m always taken care of with a loaner while the car is on the shop. Devon excels in customer service, always explaining the details of work to be done, and consistent on keeping me updated on the car repairs progress. Very satisfied with all levels of service at this dealership. More
by Jenibun
Employees Worked With
Devon
January 12, 2022
I have been purchasing and leasing my cars for years at the Laguna Niguel dealership. Duke who has assisted me for the last 17 years just helped again for my new lease. His work ethics are outstanding an the Laguna Niguel dealership. Duke who has assisted me for the last 17 years just helped again for my new lease. His work ethics are outstanding and always gets me the best lease rate and the perfect car. He always has a smile and very easy to communicate with. I highly recommend him if you are interested in a lease or a purchase. Thank you Duke! MM More
by mariannebmccarthy
Employees Worked With
January 11, 2022
Will never use this dealership for maintenance. I got the car with the check engine light on. The check engine light was not on when I brought the car for service. car with the check engine light on. The check engine light was not on when I brought the car for service. More
by Bkoujah
Employees Worked With
Joshua Stern
January 11, 2022
Excellent service! I been having my car service there the las five years and they are reliable with their work, highly recommended. the las five years and they are reliable with their work, highly recommended. More
by carolina_celis_t
Employees Worked With
John Mosqueda, service department
