Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,627 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 1,627 reviews
June 15, 2021
Perfect in every way. From driving the car in, for the Perfect in every way. From driving the car in, for the time estimated, for the service given, and for the loaner, everything was a plus. Perfect in every way. From driving the car in, for the time estimated, for the service given, and for the loaner, everything was a plus. More
by Oneilllawrence11
June 14, 2021
Tony was the fantastic sales consultant who helped me at MB of Laguna Niguel when I got my Benz!!! Tony was patient, honest, informative. He was the best sales consultant there!!! I highly recommend you ask MB of Laguna Niguel when I got my Benz!!! Tony was patient, honest, informative. He was the best sales consultant there!!! I highly recommend you ask for him to help you buy a Benz!!! More
by anart
Employees Worked With
Tony
June 12, 2021
Everything went like clockwork. It was a perfect experience in service! My car was in for an annual checkup… This was my first time at this dealership and I am quite happy! experience in service! My car was in for an annual checkup… This was my first time at this dealership and I am quite happy! More
by Roberta
Employees Worked With
Devin in Service
June 12, 2021
A Pleasant experience from start to finish. David A.(salesman) was extremely professional and friendly. Highly recommend this dealership and its staff members. Will come back for more purchases. A.(salesman) was extremely professional and friendly. Highly recommend this dealership and its staff members. Will come back for more purchases. More
by kevinphan45
Employees Worked With
June 12, 2021
Bernie was awesome! I’ve never had such a smooth, efficient yet fast transaction with any of my past my experiences purchasing a vehicle. I would definitely return to Bernie when I’m ready to purcha efficient yet fast transaction with any of my past my experiences purchasing a vehicle. I would definitely return to Bernie when I’m ready to purchase my next Mercedes! Highly recommend you request Bernie Mendez! More
by Sandramaciel1
Employees Worked With
June 11, 2021
This was a total disappointment, everyone sucked. You guys have totally dropped the ball, this is NOT the same place as before. When you guys were trying to beat Fletcher, you were on the your game. No guys have totally dropped the ball, this is NOT the same place as before. When you guys were trying to beat Fletcher, you were on the your game. Now you think you can substitute human customer service with text and electronic BS. Everyone down there has dropped the ball. I was even interested in buying another car!! Never got a call - Nothing! And please don't bother now - I am taking my business elsewhere! More
by Why!!!
Employees Worked With
I had my car in for service
June 11, 2021
It is my pleasure working with Cory McCombs. He helped me getting the new 2021 GLE 350 for the wife. He showed us all the great functions that this car has to offer. Without him, we are probably spendin me getting the new 2021 GLE 350 for the wife. He showed us all the great functions that this car has to offer. Without him, we are probably spending hours reading the manual. He kept all the promises that he made. This is the second car I bought from him and definitely will come back. Thank you Cory! More
by Danny
Employees Worked With
Cory McCombs
June 11, 2021
I had a GREAT experience working with Tomas Donnelly last weekend when looking to buy a new car. He had the car I was interested in waiting for me when I arrived. He took me through the details of the car fr weekend when looking to buy a new car. He had the car I was interested in waiting for me when I arrived. He took me through the details of the car front and back, inside and out with a relaxed no pressure style. MBLN was my first stop of the day, so I left to check out a few other cars before making my decision. He texted me later in the day to follow up and we ended up handling everything (final price, trade-in value & agreement) via text. Since I had dinner reservations and couldn't make it back to the dealership in time before closing, he even personally delivered the car to my house after I got home from dinner and we signed all the docs then. It was a great experience and highly recommend you work with him and MBLN, if in the market for a new car. More
by mmturner88
Employees Worked With
Tomas Donnelly
June 10, 2021
Work is always completed on time. My service advisor, Josh, is honest and professional and is a car guy too. Cars always come back clean. I have had both warrantee work done on my SL550 and repairs and s Josh, is honest and professional and is a car guy too. Cars always come back clean. I have had both warrantee work done on my SL550 and repairs and some overdue restoration work on my 6.2L AMG E63 “TrackPack” sedan. I’m always very happy with the speed and quality of the work. More
by Maustintx
Employees Worked With
Josh
June 09, 2021
The worst experience I’ve ever experienced in my 40 years. They operate without any since of integrity. No real concern on the client. And absolutely no customer service years. They operate without any since of integrity. No real concern on the client. And absolutely no customer service More
by blakesarah
Employees Worked With
