Mercedes-Benz of Laguna Niguel

Had 2 “free” spare screws installed on front end of car that were completely out of spec. Ended up having to buy them. Please don’t offer free parts if they are not OEM Mercedes Benz. that were completely out of spec. Ended up having to buy them. Please don’t offer free parts if they are not OEM Mercedes Benz. More

Thank you Gerhard Jurinek , as a first time Mercedes customer I was very impressed. Highly recommended Laguna Niguel Mercedes dealership. Very courteous and family owned. customer I was very impressed. Highly recommended Laguna Niguel Mercedes dealership. Very courteous and family owned. More

Yesterday, I dropped off my car at the dealership coz I had a problem with the my left light break. I was just about to park and Cesar Romo was there walking towards my car. Cesar Romo is an awesome Serv had a problem with the my left light break. I was just about to park and Cesar Romo was there walking towards my car. Cesar Romo is an awesome Service Advisor, I told him what I need to fix, he was so quick. I dropped off my car, got a loan car, I was there not more than 10mins, I remember from my past experience with a different dealer, I have to wait like at least 30mins to talked to a Service Advisor, it was a quick car service I’ve ever been to. Great service, great atmosphere.. Thank you Cesar for an awesome service. Oh! And I got a free car wash too.. More

Wonderful dealership and hard working sales/service reps. I would highly recommend opening the Service Dept. on the weekends! Battery and installation too expensive for a widow expense! I would highly recommend opening the Service Dept. on the weekends! Battery and installation too expensive for a widow expense! More

I have been a customer at Laguna Niguel Mercedes-Benz for over 15 years and have always been completely satisfied with their service and have never been disappointed. Their attention to detail and customer over 15 years and have always been completely satisfied with their service and have never been disappointed. Their attention to detail and customer care is always reliable and dependable. I especially want to make mention about Duke Maltin who has always had my best interest at heart and has treated me with the utmost care and respect. He is a joy to do business with and has never disappointed. His commitment to my utmost satisfaction is paramount and he displays it every time I see him. I enjoy going there and actually have a good time when I'm there. Not to mention the wonderful hot chocolate I get every time I am there. Their service department is wonderful and always takes great care to make sure everything is done perfectly and to my satisfaction. You cannot go wrong by going to Laguna Niguel Mercedes-Benz!!! More

You have to go see Tomas at Mercedes-Benz LN. He knew which car I wanted and called me the minute they got it on the lot. He sent me pictures and answered any and every question in great detail. He expla which car I wanted and called me the minute they got it on the lot. He sent me pictures and answered any and every question in great detail. He explained everything perfectly and so clearly. NOT pushy at all. We completed the whole transaction over the phone, they delivered my beautiful, perfect car and I couldn't be happier! Will absolutely go to Tomas for all future cars! This is how buying a luxury car should feel. More

Excellent service from drop off to pickup. Devon always makes the service process easy. The car was ready on the same day and was washed when I came to get it. makes the service process easy. The car was ready on the same day and was washed when I came to get it. More

We were completely satisfied by exclusive attention and professional help of Sean Haifi at Mercedes - Benz of Laguna Niguel. Definitely positive experience, and his work with us was exceptional. We highly professional help of Sean Haifi at Mercedes - Benz of Laguna Niguel. Definitely positive experience, and his work with us was exceptional. We highly recommend Sean. Thank you Sean very very much! More

My sales rep Casey was very helpful and professional. I will definitely bring my car back to this location. Thank you for all your help will definitely bring my car back to this location. Thank you for all your help More

Devin was great! Kept me updated. Friendly and knowledgeable service. Actually, everyone I encountered was attentive and helpful. I am glad to have my car back running great and all clean! knowledgeable service. Actually, everyone I encountered was attentive and helpful. I am glad to have my car back running great and all clean! More