Mercedes-Benz of Long Beach

Excellent Service I found the used car I wanted on cars.com and contacted Mercedes Benz of Long Beach. Lee helped me with the questions I had about the car and got bac I found the used car I wanted on cars.com and contacted Mercedes Benz of Long Beach. Lee helped me with the questions I had about the car and got back to me within a half hour. When I decided I wanted the car, Lee got things started quickly. Erin, the financial manager, then took over the financing, and immediately started all of the paperwork to purchase the car. Whenever I inquired on a matter, either Lee or Erin responded with the answers. All in all, I am very pleased with the help of both Lee and Erin, and their efficiency in getting the purchase through quickly and painlessly. More

Always Professional and Courteous MBLB always makes me feel like a Valued Customer. I am always greeted promptly and professionally, and made to feel that my business really matters! I MBLB always makes me feel like a Valued Customer. I am always greeted promptly and professionally, and made to feel that my business really matters! I am Very Appreciative. More

Great customer service , Kristin was wonderful and she took care of everything very quickly. This is my second vehicle from this dealership in two years . , Kristin was wonderful and she took care of everything very quickly. This is my second vehicle from this dealership in two years . More

First service experience Despite an unorganized check in process, the overall experience was positive. My appointment was never acknowledged and three people had to ask why I Despite an unorganized check in process, the overall experience was positive. My appointment was never acknowledged and three people had to ask why I was there before I was helped. Once Nicholas Ortiz helped me everything was great. He was helpful and professional. A great guy who I want to thank for the great help. Car was ready when promised. More

Service Dept Debbie is our service advisor for our Forester motorhome. She was so professional and helpful in answering all our questions that were not done by the Debbie is our service advisor for our Forester motorhome. She was so professional and helpful in answering all our questions that were not done by the RV dealership. Have told everyone how great she is, so happy we found her. More

The Best Dealership Ever! Mercedes Benz of Long Beach has been my dealership for over 10 years. I continue my business with them because I get great service there. From the m Mercedes Benz of Long Beach has been my dealership for over 10 years. I continue my business with them because I get great service there. From the moment I drive in to the moment I drive away their goal is to make sure I am happy and satisfied with my Mercedes Benz experience. I love my new car and all the bells and whistles. Mae Gant Customer Satisfaction& Guest Services, Taidy Garcia and Corey in Service, Erin in Finance, Jose Quintana and Kristine Robes in Sales all worked together to make my new car purchase a joy! More

Service Dept My contact was Nick in service. He was extremely professional while also very personable. I bought my car in March from Fletcher Jones, primarily beca My contact was Nick in service. He was extremely professional while also very personable. I bought my car in March from Fletcher Jones, primarily because I wasn’t getting feedback from sales and there never seemed to be inventory of what I wanted. However, your facility is directly on my way to work and I always planned(hoped) to utilize your service. My experience with Nick confirmed for me that this will be my plan going forward. More

good service Good experience. Very accommodating. Took my car in even without an appointment. Could not get anybody to answer the phone early in the morning. O Good experience. Very accommodating. Took my car in even without an appointment. Could not get anybody to answer the phone early in the morning. OK once I took my car in. More

excellent service Colby was very nice and very knowledgeable. I would like Colby to be my permanent service advisor. Highly recommendable and great ! Looking for Colby was very nice and very knowledgeable. I would like Colby to be my permanent service advisor. Highly recommendable and great ! Looking forward to have nice deal when we buy another car. More

Great as usual. Raymond is the best! I have never had a bad experience with your dealership. Raymond Gambia has been my service advisor for many years and has been the main reason for my I have never had a bad experience with your dealership. Raymond Gambia has been my service advisor for many years and has been the main reason for my returning to your dealership for service. Keep up the good work! More