Mercedes-Benz of Los Angeles
Los Angeles, CA
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Raj is the best We have just leased our 5th car from DTLA. We were referred to Raj back in 2009 and have used him ever since. What a great person he is. He will get We have just leased our 5th car from DTLA. We were referred to Raj back in 2009 and have used him ever since. What a great person he is. He will get you exactly what you are looking for. Everyone at DTLA is very friendly. Thanks Raj. Love our new S450! More
Dream Car We just purchased my wife's dream car at DTLA (Ordered a AMG GLE 43) This has been a wonderful experience from beginning to end made possible by Omar We just purchased my wife's dream car at DTLA (Ordered a AMG GLE 43) This has been a wonderful experience from beginning to end made possible by Omar Afifi. This guys is truly just a great human being. Genuine, com-passionate, and a joy to deal with. Our deal took literally about 10 minutes. Tony the sales manager is another good man. We are so grateful to have had this experience of a lifetime. We will always buy our MB from DTLA and only from Omar and Tony. I hate to see any negative reviews for our experience with everyone to Jerry in service, to Craig in finance, to Omar and Tony have been outstanding. Just overwhelmed with gratitude and hopeful Omar gets acknowledged for his efforts. Thank you again for everything. Thank you Omar and we will stay in touch. More
E350 Benz Service Advisor Tino is a person who demonstrates his knowledge about your vehicle and very professional. The services was completed within two hour Service Advisor Tino is a person who demonstrates his knowledge about your vehicle and very professional. The services was completed within two hours. I was pick up by Uber enjoyed the ride. More
Excellent from arrival to departure. The person that made my appointment excellent. My service person, so attentive kept me informed I can't say enough good about him, perfect, excellent. The person that made my appointment excellent. My service person, so attentive kept me informed I can't say enough good about him, perfect, excellent. More
E 320 Service Tino was, as usual, very helpful and professional. He kept me updated about the completion time and kept the car overnight to ensure that he can get Tino was, as usual, very helpful and professional. He kept me updated about the completion time and kept the car overnight to ensure that he can get the work done asap instead of sending it back and asking me to make another appointment. More
Jerry is a great guy Good service Always doing his best to help the customerJery is the best guy at the dealership and this is the longest essay I have ever written Good service Always doing his best to help the customerJery is the best guy at the dealership and this is the longest essay I have ever written More
Great The person at the dealer who helped me picked the car ,Derek Kim was very very nice. A good price n a deal as well. The person at the dealer who helped me picked the car ,Derek Kim was very very nice. A good price n a deal as well. More
Great customer service I took my car in for the B service, it also had a recall. Was told it would take 4 hours but it was in two hours and I was happy about that. My serv I took my car in for the B service, it also had a recall. Was told it would take 4 hours but it was in two hours and I was happy about that. My service rep Victor also explained everything to me in detail and he was very patient which I appreciated. The car also felt easier to drive afterwards. More
Absolutely Great Gus Navarro was great and explained the services needed for the car and kept me updated with the status through the service process. I was very happy Gus Navarro was great and explained the services needed for the car and kept me updated with the status through the service process. I was very happy with the service. More
As Always Excellent Service I love this Dealership as it gives me personalized serviced each and every time I go. This time, I changed it up a bit and decided to come in without I love this Dealership as it gives me personalized serviced each and every time I go. This time, I changed it up a bit and decided to come in without having set up an appointment and they received me without hesitation. I left my vehicle for repairs and got it back the next day. Great service! More