Mercedes-Benz of Los Angeles

Leasing Experience Everyone I worked with was professional, friendly and responsive. It made the process very enjoyable. I also was impressed with Rafael and the way he Everyone I worked with was professional, friendly and responsive. It made the process very enjoyable. I also was impressed with Rafael and the way he didn’t play games and was to the point. More

Service . A sensor for lane assist keeping was replaced Tino is the best. Helps to keep me abreast in regards to the needs of my car. , Tino's honesty and professionalism and courtesy is invaluable to me . Tino is the best. Helps to keep me abreast in regards to the needs of my car. , Tino's honesty and professionalism and courtesy is invaluable to me . That's why I continue to bring me car to DTLA Motors. Technicians are also great. Customer waiting area is comfortable , friendly-atmosphere, clean and cheery. Easy to get to DTLA Motors location. Thank you More

Wonderful in every way Habib at sales is an asset to your dealership. He is honest and was extremely helpful and kind in my dealings with him to buy a car for my daughter. T Habib at sales is an asset to your dealership. He is honest and was extremely helpful and kind in my dealings with him to buy a car for my daughter. The whole process of buying the car was completely stress-free. I highly commend him. I would definitely recommend anyone who is looking to get a Benz to come to your dealership, and particularly to work with Habib- a 10 star rating. More

Fast, efficient and friendly Eric Dorsey was my service manager. He is very friendly and efficient. He made me feel like a VIP! I am very pleased with Eric and would recommend all Eric Dorsey was my service manager. He is very friendly and efficient. He made me feel like a VIP! I am very pleased with Eric and would recommend all of my friends to him and this Branch at Downtown LA. Simply outstanding service! I love this Branch (as me and my wife have renewed our lease about 5 times each) and the service they provide; once again Eric is awesome! Thank you! PS. Timothy Endo was also excellent! PPS. My sales rep Alex Byun is also outstanding! More

Easy and Fast The team at MB LA was extremely talented and got my in and out of there fast. They went above and beyond to get me a good deal w/ their bank and made The team at MB LA was extremely talented and got my in and out of there fast. They went above and beyond to get me a good deal w/ their bank and made sure I was happy and content every single step of the way. Mason was extremely knowledgeable and highly recommend him for any AMG purchases! More

Outstanding servicice Jerry Dilanchiyan is a great service advisor. He really takes care of business, and the service department is highly qualified and organized. And he a Jerry Dilanchiyan is a great service advisor. He really takes care of business, and the service department is highly qualified and organized. And he always remembers me and my e350 details. More

Great service The service was excellent as usual. Eric Dorsey addressed my concerns and made a point to keep me informed on the progress of my service. He is great The service was excellent as usual. Eric Dorsey addressed my concerns and made a point to keep me informed on the progress of my service. He is great to work with More

Great Job Thank you Juan Kim for helping me. You took the extra mile to make sure that my car issues were taken care of. The overall experience was great! Thank you Juan Kim for helping me. You took the extra mile to make sure that my car issues were taken care of. The overall experience was great! More

Excellent customer service Thank you Victor for you kind and thoughtful service for this visit. I appreciate your communications and working with me on this service experience a Thank you Victor for you kind and thoughtful service for this visit. I appreciate your communications and working with me on this service experience and meeting my needs. More

Pothole repairs My experience at DTLAM was great. As it generally always is. No waiting, courteous, friendly, professional and expedient. The problem with was as My experience at DTLAM was great. As it generally always is. No waiting, courteous, friendly, professional and expedient. The problem with was as fixed asap after waiting for the correct parts. I am always very happy and satisfied with the Service and the Service Advisor. This is why I have my cars serviced there since 1989. More