Mercedes-Benz of Louisville

Best Customer Service Experience Please excuse my English. From the very minute we entered, until the minute we left i had the best experience i could ever expect from a dealer. Me an Please excuse my English. From the very minute we entered, until the minute we left i had the best experience i could ever expect from a dealer. Me and my wife had a great experience, Todd was humble, nice and patient with us the whole time with a smile. Definitely buying a car here. More

Met Expectations The salesman Jeff Hoviious & sales mgr Jarress Turner were a pleasure to work with & courteous throughout the process. I did not feel the normal sale The salesman Jeff Hoviious & sales mgr Jarress Turner were a pleasure to work with & courteous throughout the process. I did not feel the normal salesman pressure to purchase . I would definitely recommend Tafel to a friend interested in purchasing a Mercedes Benz. More

Delivery Eric was outstanding staying late and explaining everything about the car. Very professional. We got there late so he stayed late before he was taking Eric was outstanding staying late and explaining everything about the car. Very professional. We got there late so he stayed late before he was taking a few days off. More

Excellent service at Tafel We recently leased a Smart ForTwo from Tafel Moters, and were extremely pleased with the quality of service that we received from Todd Cherry and all We recently leased a Smart ForTwo from Tafel Moters, and were extremely pleased with the quality of service that we received from Todd Cherry and all the many other people we met there. Everyone was friendly, cordial and straightforward. We felt welcome and treated with respect. We would absolutely recomment Tafel to anyone. Robin Garr and Mary Johnson More

Good Will Wishes Too often business is done on a purely formal and impersonal basis. That is definitely not the case at Tafel Motors. To say they go out of their way Too often business is done on a purely formal and impersonal basis. That is definitely not the case at Tafel Motors. To say they go out of their way to be sure you are served with courtesy, polished etiquette, and skillful elegance would not be overstating the treatment you receive from Tafel's employees, whether they are in sales, or service. It was a true pleasure purchasing a car from David McNulty, speaking with Jeff Jackson, and Erik Bujtor, as well as being trained in the intricacies of my new Mercedes Benz by Benjamin Guerry. I will not hesitate to recommend Tafel Motors to friends and acquaintenaces and to be sure and bring my Mercedes Benz car maintenance to them in the future. More

Excellent experience Everyone at Tafel motors from sales to service to finance does a great job. I recently got my second car from Tafel Motors. David Mcnulty and Jarress Everyone at Tafel motors from sales to service to finance does a great job. I recently got my second car from Tafel Motors. David Mcnulty and Jarress Turner from sales and Jeff Jackson from Finance did a wonderful job of explaining me different options. I have had a really good experience regarding the service of my older car. I highly recommend Tafel Motors to everyone looking for a car. More

Joe Sanders is great I looked online for an SUV, and was contacted just after I signed off of the site. After talking to Joe, I felt like driving in from Vine Grove to see I looked online for an SUV, and was contacted just after I signed off of the site. After talking to Joe, I felt like driving in from Vine Grove to see the cars that we talked about. Eventhough, I'm not quite there for the buying position, I thought I should come and see him and what he was recommending. He took me straight to what I needed, explained the details, and I was out. Being in sales, I appreciated his presentation, and should I buy, it will be from Joe Sanders More

Excellent Customer Servic This was my 2nd Mercedes I bought from Tafel Motors in 3 years and once again, I left feeling like I was treated very well. Jeff Hovious kept an eye This was my 2nd Mercedes I bought from Tafel Motors in 3 years and once again, I left feeling like I was treated very well. Jeff Hovious kept an eye out for what I was looking for and came thru once again. The Service Department is also what I like about the Tafel Motors experience. I would highly recommend Jeff Hovious and Tafel Motors to anyone who is looking for a great car. More

Professional Sales and Service Team Excellent sales and service staff that always attends to my inquiries and service needs in a prompt and courteous manner. Of note, Kareem Dailey has Excellent sales and service staff that always attends to my inquiries and service needs in a prompt and courteous manner. Of note, Kareem Dailey has been exceptional to work with as his professionalism, courtesy, prompt follow up ( even after hours) dedication, and always taking the extra step to ensure customer satisfaction is outstanding !!! More

AWESOME BUYING EXPERIENCE I have now purchased my 8th car/suv from Tafel Motors. I can only say that I have never experienced a dealership with this attention to detail and se I have now purchased my 8th car/suv from Tafel Motors. I can only say that I have never experienced a dealership with this attention to detail and service. From sales to the service and parts department our family's experience has been great. Not only the cars but the ownership experience continues to get better and better. More