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Mercedes-Benz of Louisville

Louisville, KY

4.5
926 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 926 reviews

September 24, 2015

Tafel Motor experience Everyone at the dealership was very friendly. Our sales person Steve McDonald was outstanding and extremely helpful. We would definitely recommend Taf More

by Rixman4
Friendliness
Recommend Dealer
Yes
Oct 24, 2015 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave positive feedback regarding your experience at Tafel Motor Company! We are glad Steve McDonald provided "outstanding an extremely helpful" assistance. This is what we strive for at Tafel Motors, and we are thrilled you received this from our dealership. We look forward to working with you again in the future!

September 23, 2015

very pleasant no hard sales very up front answered all my questions very friendly staff. I would buy a vehicle from this dealer and would recommend them to my friends.. More

by willyspud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious
Oct 24, 2015 -

Mercedes-Benz of Louisville responded

We are happy to hear you had a very pleasant experience here at Tafel Motors! We certainly appreciate your positive feedback and for potentially recommending us to your friends. The Tafel Motors staff is committed to creating positive relationships and memorable experiences. We are glad to know that all of your questions were answered, and we look forward to working with you again in the future!

September 22, 2015

Staff Very Personable & Friendly While I didn't purchase a vehicle from Tafel Motors this time, they will definitely be considered when I am ready to purchase my Mercedes. I worked wi More

by Q27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisa Gerton, Jarress Turner
Oct 24, 2015 -

Mercedes-Benz of Louisville responded

Thank you for your positive feedback! Alisa and Jarress are valued members of our staff, and they appreciate your kind words. We are happy to know they helped you get one step closer to being a member of our Tafel family! If you have any questions, please do not hesitate to contact us, and we look forward to working with you in the future!

September 22, 2015

Buying used with Jeff Mr. Jeff Hovis couldn't have been nicer to deal with. An absolute pleasure. I will be returning to Tafel for my next vehicle purchase. More

by Ajingram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious
Oct 24, 2015 -

Mercedes-Benz of Louisville responded

"An absolute pleasure" is what we like to hear! We certainly appreciate your kind words, and we thank you for doing business with us. At Tafel Motors, we endeavor to provide "the best or nothing," and we are happy that Jeff Hovious made your car purchasing experience pleasant and memorable. We look forward to seeing you again for your next vehicle purchase!

September 22, 2015

Professionalism of sales associate Kareem Dailey handled the purchase of my vehicle exactly how it should be done. He was professional, found the perfect car for my wife and made certa More

by Wixie44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Dailey
Oct 19, 2015 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new vehicle! Thank you for taking the time to leave positive feedback regarding your memorable experience with Kareem at Tafel Motors. It is wonderful to hear that Kareem found the perfect vehicle for your wife and ensured you received the best deal possible. We look forward to seeing you again in the future!

September 21, 2015

"Professional and exciting experience" Skylar and the entire Tafel staff were very helpful in making our auto purchase a pleasant and exciting experience. We love our new car! Thank You! More

by Lesli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Upchurch, Skylar Crush, Erik Bujtor, Megan DeWitt, Jarress Turner
Oct 19, 2015 -

Mercedes-Benz of Louisville responded

We are thrilled to hear that you love your new car! We appreciate your kind words and thank you for doing business with us. We are pleased that Skylar and the rest of our staff made your experience pleasant and exciting. At Tafel Motors, we are committed to creating positive relationships, and if you have any questions regarding your new vehicle, please do not hesitate to contact us. We look forward to working with you in the future!

September 18, 2015

Absolute easiest car purchasing experience ever! From the start of the process to the driveway delivery, every detail was as expected. No surprises, no hidden costs. Steve was so easy to work with More

by tamym
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Bujtor
Oct 01, 2015 -

Mercedes-Benz of Louisville responded

Congratulations on your new vehicle and thank you for choosing Tafel Motors! We are thrilled to hear that this was your easiest car purchasing experience ever and we are so glad that you were pleased with Steve McDonald and the rest of our staff. If we can be of assistance in any way please don't hesitate to let us know!

September 16, 2015

Wonderful Experience I have never been one to enjoy purchasing a car at a dealership but this time was different. Alisa greeted us outside as we were looking for another More

by Alexa Wheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Upchurch, Erik Bujtor, Alisa Gerton, Jarress Turner
Oct 01, 2015 -

Mercedes-Benz of Louisville responded

Thank you so much for choosing Tafel Motors and for sharing your experience here on Dealer Rater. We know how dreadful the car buying experience can be and we are so glad that you found your experience with us to be better than the rest. If we can be of assistance in any way please don't hesitate to let us know; we look forward to working with you again when it is time for your next Mercedes-Benz!

September 14, 2015

a smooth and seamless transaction The whole team made the experience pleasant without loss of efficiency. They did a great job and we would certainly recommend Tafel to anyone witho More

by kathyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Upchurch, Eric Torsch, Erik Bujtor, Megan DeWitt
Oct 01, 2015 -

Mercedes-Benz of Louisville responded

Congratulations on your new vehicle and thank you for taking the time to leave feedback on your experience! We are thrilled to hear that you were pleased and we truly value your recommendation. If we can do anything to improve on your experience please do not hesitate to let us know, we would love to help!

September 13, 2015

Good Job I find this dealership to be very friendly and customer oriented. Always feel that there is a great deal of effort put forth by the service section. More

by Mercedes2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Torsch, George Frazier
Oct 01, 2015 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to share your feedback with us; we are so glad that you have been pleased with our dealership and hope that we are able to continue this relationship in the future. If we can be of assistance in any way please feel free to let us know, we would be more than happy to help.

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