Mercedes-Benz of Louisville

Quality All interactions were thorough, reasonable, and timely. I believe I received an excellent deal with the backing of a dealership name that friends and All interactions were thorough, reasonable, and timely. I believe I received an excellent deal with the backing of a dealership name that friends and co-workers continue to say is trustworthy. Salesman was friendly, professional, thorough, and explained things reasonably for a first-time buyer. More

Amazing Service I was very pleased with the service of Tafel. I found the car that I wanted to purcahse online and drove from out of town to look at it and I must say I was very pleased with the service of Tafel. I found the car that I wanted to purcahse online and drove from out of town to look at it and I must say it looked even better in person. Everyone welcomed me and everyone had a smile on their face and me me feel they were glad I was there. I just wish I were closer for my service visits, but whose to say I won't just make a day out of driving to Louisville drop my car off and do a little shopping. I was very impressed with my salesman Sklyar and Megan was so patient and kind in showing me what I needed to know about my new car. OH and I LOVE MY NEW CAR!!!!! Getting so many compliments. More

Very friendly and good service ?????????? this is a 2rd car I have purchased at Tafels on so I have good time with sales men and professional Work and good service ?????????? this is a 2rd car I have purchased at Tafels on so I have good time with sales men and professional Work More

The Eric Torsch Experience While searching for a 3rd car for some convertible fun, we met Eric Torsch at Tafel. Eric took great care of us, and allowed us to really get comfort While searching for a 3rd car for some convertible fun, we met Eric Torsch at Tafel. Eric took great care of us, and allowed us to really get comfortable with our purchase without any high pressure sales tactics. More

a life time of service and and quality Began with Tafels in 1982 and have enjoyed each and every car we have purchased. Terry in Service and Eric in sales make my life simple and uncomplic Began with Tafels in 1982 and have enjoyed each and every car we have purchased. Terry in Service and Eric in sales make my life simple and uncomplicated. More

Complete attention to details From the first time I entered Tafel Motors about 6 weeks ago, the staff members were impressive at every turn. I already knew my sales person as a ne From the first time I entered Tafel Motors about 6 weeks ago, the staff members were impressive at every turn. I already knew my sales person as a neighbor so I had a direct connection. Eric Torsch is a phenomenal guy and a whiz at his career. In addition to Eric's excellent service in both providing information and always following up by delivering exactly what was promised, I have come to learn that all of Tafel's staff members seem to operate on the same high level of attention to details. I have never owned a Mercedes until this week. I would have purchased a different model a month ago but because of Tafel's thoughtful staff clarifying options and then stepping back to let me decide, I opted to wait on a 2016 GLE 350 and it is phenomenal. Since delivery, I have been in touch with concierge Megan DeWitt and multiple other service and support staff and every woman and man has been a delight to encounter. Megan helped me sort out some of the car's features that I failed to grasp in the initial orientation. Eric Torsch has also followed up to assure that I am getting the most out of my new Mercedes. I can't thank the Tafel team enough for the excellent service and attention. I don't know what took me so long to get here. Looking forward to working with Tafel in the coming years for all of my family's automotive needs. More

Great experience. For many folks, purchasing a car is a daunting experience. Being "hounded" by a salesperson constantly, pushed to sign, feeling overwhelmed by choices For many folks, purchasing a car is a daunting experience. Being "hounded" by a salesperson constantly, pushed to sign, feeling overwhelmed by choices are some of the reasons for this. At Tafel this was NOT the case. The salesperson I worked with (Steve McDonald) was eager to help but without pressuring me. He made a point to understand my needs and remembered them throughout the process, as well as personal details that the conversation brought up. While you can always come away of a large purchase feeling that the price could have been better, I feel that it was mostly fair and that this dealer is not trying to make a sucker out of you. I can definitely see myself coming back to this dealer for my car needs in the future. More

Tafel "hat-trick" (3 goals) in our fleet. We are "out-of-state" customers since 2007 and currently all three of our cars are Mercedes from Tafel. The score is a "hat-trick" with one new and t We are "out-of-state" customers since 2007 and currently all three of our cars are Mercedes from Tafel. The score is a "hat-trick" with one new and two CPOs. Brad Blackburn, et.al. have been great. Responsive, courteous and professional to work with. We will be back. More

The Most Pleasant Car Buying Experience Ever After our experience at Tafel Motors, we would never go any where else to purchase a car. The staff was friendly professional and very knowledgeable After our experience at Tafel Motors, we would never go any where else to purchase a car. The staff was friendly professional and very knowledgeable our salesman, Brad Blackwell went above and beyond to make our transaction pleasant and stress-free. We chose Tafel Motors because of their reputation and they lived up to their good name. We won't go anywhere else. They are the best More