
Mercedes-Benz of Louisville
Louisville, KY
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Amazing Experience I have purchased dozens of new and used cars over the years, but Tafel Motors' Eric Torsch set a new standard in customer relations during my recent p I have purchased dozens of new and used cars over the years, but Tafel Motors' Eric Torsch set a new standard in customer relations during my recent purchase. His detailed knowledge of the car's systems, thorough detailing (it looked new), in addition to introducing me to dealership and service managers, really made my experience -in a word - fun. I'm looking forward to working with Eric, and Tafel, again! More
Finding a Mercedes Benz made easy. Found my 2015 Mercedes Benz on line, contacted sales and drove my car home. Tafel makes buying a car a pleasant experience. The ease of shopping onlin Found my 2015 Mercedes Benz on line, contacted sales and drove my car home. Tafel makes buying a car a pleasant experience. The ease of shopping online and having sales associate linked to web browsing make easy contact. More
Mercedes ML 350 Made the buying process easy without a lot of sales pressure. Great car at a fair price. This is my second Meecedes so I know the service department Made the buying process easy without a lot of sales pressure. Great car at a fair price. This is my second Meecedes so I know the service department is very good as well. More
Great customer service My husband and I were just looking in the dealer's lot . . . The salesman, Jeffrey Hovious, that approached us was extremely nice and informative. He My husband and I were just looking in the dealer's lot . . . The salesman, Jeffrey Hovious, that approached us was extremely nice and informative. He quickly answered our questions without making us feel pressured. We were concerned about vehicle safety and interstate road noise, so he offered to let us drive the vehicle we liked home over the weekend to see how it would perform. We have owned many new vehicles through the years, but this was the first time any dealer offered us a trial run! Due to Jeffrey's above-and-beyond service and having the vehicle for the weekend, we were sold. Great service from Jeffrey and, Abel, his sales manager. They both followed through in every way to make our experience with Tafel a great one. You cannot go wrong buying from Tafel Motor Company! More
No pressure Steve McDonald is a very courteous and professional sales person. He seemed much more interested in my requirements in an auto, than pushing a car on Steve McDonald is a very courteous and professional sales person. He seemed much more interested in my requirements in an auto, than pushing a car on me that isn't what I want. Although the dealership did not have the car for me this time, I definitely will return for other cars in the future. More
I purchased a new S-550. I have become close to my sales associate, Todd Cherry. He takes excellent care of me and I trust him totally. He also takes the time to learn exactly I have become close to my sales associate, Todd Cherry. He takes excellent care of me and I trust him totally. He also takes the time to learn exactly what I'm interested in and what I need. More
My new CLA250! We are in the restaraunt business in Columbus Indiana. A customer pulled into our parking lot driving a new GLA250. I ask her how she liked it and wha We are in the restaraunt business in Columbus Indiana. A customer pulled into our parking lot driving a new GLA250. I ask her how she liked it and what dealership she purchased it from. She told me about Steve McDonald at Tafel Motors in Louisville. The following Saturday we drove to Tafel Motors and had the absolute best experience ever! I fell in love with a bright red CLA250 on the show room floor! And that is what's parked in my garage right now! Thank you Steve, Abel, Meghan and the rest of Tafel Motors for a great experience!! More
Purchase of ML 350 In today's world people are not praised enough and seems like they dwell on the negative. I am pleased to highly recommend Skylar Crush of Tafel Moto In today's world people are not praised enough and seems like they dwell on the negative. I am pleased to highly recommend Skylar Crush of Tafel Motors MB and the dealership for anyone interested in receiving high personal quality service. My wife and I both agree that Skylar and Tafel went far out and beyond to assist us with our purchase. they made us feel like we received value with a human touch of excellent customer service. We highly recommend both Skylar and Tafel Motors MB to anyone looking for a MB. Ralph and Kathy Bellande More
service dept best experience i ever had at an auto dealership, Terri mitchell went up and beyond to take care of my problems on what was my first ever visit in t best experience i ever had at an auto dealership, Terri mitchell went up and beyond to take care of my problems on what was my first ever visit in the service dept. More
Knowledgeable and exceptional staff. Great company! Tafel provided me with exceptional service and friendly staff making my purchase simple. They offered a great product for a reasonable price. I found Tafel provided me with exceptional service and friendly staff making my purchase simple. They offered a great product for a reasonable price. I found the car I was searching for on Cars.com and they also had it listed on their own website (equally easy to browse). They also offered better financing through my own bank than what my bank offered me personally. I will highly recommend and make future purchases at this company. I love my new car. Thank you all. More