Mercedes-Benz of Louisville

GLK 350 The total experience was awesome. I know that isn't the term most people use when purchasing a vehicle but it truly was. We went to the lot thinking i The total experience was awesome. I know that isn't the term most people use when purchasing a vehicle but it truly was. We went to the lot thinking it was closed so that we could look without pressure. It turned out that Mr.Todd Cherry was still there. I could tell the moment he introduced himself that we were going to be compatible. He took his time explaining Mercedes products, took us for a test drive. We agreed to continue looking the next day. He was prompt with our appointment. No rushing or pressure. I could go on and on. But really he excels as a sales professional. Including everyone we came in contact with. Everyone made feel a part of the whole purchasing experience. Thanks Todd for everything. Sincerely, Floyd and Patrice More

great sales team Very professional I have recommended to others Eric has been a pleasure to work with helped me get the car I wanted also found dealership very clean a Very professional I have recommended to others Eric has been a pleasure to work with helped me get the car I wanted also found dealership very clean and friendly More

PURCHASE EXPERIENCE EXCELLENT PEOPLE TO DEAL WITH. WILLING TO GO OUT OF THEIR WAY TO SATISFY. GREAT EXPERIENCE. OUR SALESMEN WYNDALL SMITH WAS VERY PROFESSIONAL AND ANSWE EXCELLENT PEOPLE TO DEAL WITH. WILLING TO GO OUT OF THEIR WAY TO SATISFY. GREAT EXPERIENCE. OUR SALESMEN WYNDALL SMITH WAS VERY PROFESSIONAL AND ANSWERED ALL QUESTIONS. VERY PROFESSIONAL ORGANIZATION. More

Very friendly and helpful There was a large selection of new vehicles. Steve was very informative and went over all of the features on each vehicle we looked at. There was a large selection of new vehicles. Steve was very informative and went over all of the features on each vehicle we looked at. More

Excellent Experience with Tafel Motor Company! With JOY, I write this review about the staff at Tafel Motor Company. This is a professional friendly service oriented car company that treated us li With JOY, I write this review about the staff at Tafel Motor Company. This is a professional friendly service oriented car company that treated us like royalty when we recently bought our 2016 Mercedes E 400 red coupe! She's a beauty too! Anyway, back to the people at Tafel, Skylar Crush, our point of contact, jumped through hoops to find us the perfect 2016 vehicle with the exact specifications that we wanted. When we picked it up, we were impressed with how everyone worked like a well run machine to take care of all of our needs. Jesse Upchurch helped us through all of the paperwork, and Megan DeWitt gave us a thorough overview of all of the myriad options that were on the car.. It was a pleasure to do business with Tafel, and I know that we will have a long relationship with them. More

Out of one lease and into another The people at Taffel made it easy to move out of one lease into a new lease. The team of Alisa and Abel were extremely professional and made me feel The people at Taffel made it easy to move out of one lease into a new lease. The team of Alisa and Abel were extremely professional and made me feel as a valued customer. They provided multiple options and took into account my questions and concerns and provided me an very nice experience. Charles More

Family The tafel motors team made me feel like family. I have tried to trade in my car several times but had not recieve a welcoming attitude or experience. The tafel motors team made me feel like family. I have tried to trade in my car several times but had not recieve a welcoming attitude or experience. Wyndall took the time to explain the leasing options and what car would be the best fit for me. I'm very pleased with overall service More

New Lease Vehicle I had a wonderful experience working the Tafel team (Todd Cherry /Jarress Turner). Todd remained focused on my needs as we discussed options. He is I had a wonderful experience working the Tafel team (Todd Cherry /Jarress Turner). Todd remained focused on my needs as we discussed options. He is a great listener and communicator. Jarress was always accessible and very welcoming. I am a repeat customer with Tafel. This was the best experience by far. Well done! Lisa Keels More

First-Class Experience I hadn't planned on buying my latest car from a dealership because of the typical hassle in jumping through their hoops, pressure from the salespeople I hadn't planned on buying my latest car from a dealership because of the typical hassle in jumping through their hoops, pressure from the salespeople, and the higher markup they have on their cars. But Tafel was terrific and my sales associate, Jeff Hovious, couldn't have been more helpful or accommodating. I compared with other sellers and feel I got a great price on a great car, and look forward to a long relationship with this dealership. Top-notch! More

Excellent! I had a wonderful experience at Tafel Motors working with Brad. He was very friendly and the best salesman by far that I have ever encountered. I wo I had a wonderful experience at Tafel Motors working with Brad. He was very friendly and the best salesman by far that I have ever encountered. I would recommend Tafel to anyone looking to purchase a new vehicle. Very pleased with my new Mercedes! More