Mercedes-Benz of Louisville

Excellent dealer experience. My husband and I had an excellent experience dealing with Tafel Motors. Jeff Hovious was outstanding. Jeff maybe the best salesman we have experienc My husband and I had an excellent experience dealing with Tafel Motors. Jeff Hovious was outstanding. Jeff maybe the best salesman we have experienced to date. My husband does a fair amount of research, and was dimayed to find that he knew as much (or more in most cases) than the salesman. Not the case with Jeff. Not only was his product knowledge excellent, but he was very courteous and polite. His follow up was timely and appreciated. We must also mention Chris Schneidmiller. In not so many words "Chris saved the deal". Given that we could not find an existing GL to our liking, (Jeff tried very hard) we ordered a new 2015. Production delays nearly killed the deal. Jeff introduced us to Chris. Given Chris' courteous professionalism, understanding, and willingness to make us happy, we are now happy first time Mercedes owners. We will refer Tafel and Jeff in the future. P.S. We love the GL. More

Very positive experience everyone was helpful even those sales associates not working with me . Inquiring whether I need water so ver nice Will recommend friends experience everyone was helpful even those sales associates not working with me . Inquiring whether I need water so ver nice Will recommend friends More

The best car purchasing experience of all time! I typically purchase a new personal vehicle every two years which means I've purchased roughly 20 new vehicles thus far. I would like to personally t I typically purchase a new personal vehicle every two years which means I've purchased roughly 20 new vehicles thus far. I would like to personally thank David McNulty and the rest of the Tafel staff for making this one of the best car buying experience's ever. From the time I walked into the showroom floor until the time the ML350 was delivered it was a first class experience. Everyone who assisted me with the purchase was courteous, professional and very knowledgeable. Then to take the buying experience to a whole new level, following the limited demo drive in the ML350 I told David it wasn't enough time to give me a good feel for the vehicle. A few days later David called and suggested I take a new ML350 for the weekend so I could see how it really performs. His only request was to limit the distance to less than 100 miles which was very reasonable. This gesture closed the deal for me. Thanks David! I will definitely recommend to family and friends they consider Tafel for their next car purchase. Thanks Everyone, David Graeser More

Outstanding buying experience. Over my lifetime I have purchased many, many vehicles of many different makes and models. I have worked with many current and former dealerships in t Over my lifetime I have purchased many, many vehicles of many different makes and models. I have worked with many current and former dealerships in the Louisville area and all of those others should come take lessons on professionalism, courtesy and efficiency from the folks at Tafel. As repeat customers we sought out our former representative, Todd Cherry, for this buying experience. True to form, Todd made us feel welcome and worked with us at our pace with no pressure whatsoever. When it came time to complete the trade Jesse and Megan were absolutely wonderful to work with. This is the only dealership I have ever worked with where the initial trade offer on my current vehicle was almost spot-on what I truly wanted for the car. No hassle, no cat-and-mouse games, just straight forward "old fashioned" quick negotiating that culminates in a handshake and a happy customer. My thanks to Todd, Megan and Jesse for once again providing us with a great experience. David Staley More

David Mcnulty / Tafel Motors are what we've been looking for I will simply say that our experience with David Mcnulty and Tafel Motors could not have been better. We had seen and spoken to a dozen other dealer I will simply say that our experience with David Mcnulty and Tafel Motors could not have been better. We had seen and spoken to a dozen other dealerships. My wife and I were tired of all of the empty promises and half truths, and we're about to stop looking around for a quality used car. Tafel motors was our last stop. David Mcnulty made our purchase one of ease, relief, excitement. Thanks again, because quality service and quality people are so hard to find. Believe me tried before visiting David and the Tafel Staff. Tafel is the place to go when you're exhausted with not getting what you are looking for. They treated us with nothing but respect kindness and overall honesty. Sincerely, Chris and Katie Harris More

Very pleasant and friendly environment. Charles was very helpful and a pleasure to work with. We love our 2013 eclass we purchased. Everyone here made the car buying process very easy. Charles was very helpful and a pleasure to work with. We love our 2013 eclass we purchased. Everyone here made the car buying process very easy. More

Easy, respectful, considerate, and quick. I wanted to buy from this particular dealer because they used common forms of communication people my age (20) use today, which made it a lot easier. I wanted to buy from this particular dealer because they used common forms of communication people my age (20) use today, which made it a lot easier. They are really respectful, worked with me, and helped me get my first car. Skylar went above and beyond and even helped me get insurance by suggesting companies that had a lower payment before I left the dealership. I have never had a salesman treat me so kindly and informed me so frequently on what was going on during the process. More

C300 Lease David is always a pleasure to work with, as was everyone I delt with at Tafel, including finance people and the Concierge service. Thanks, I love my David is always a pleasure to work with, as was everyone I delt with at Tafel, including finance people and the Concierge service. Thanks, I love my new car. More

Options I am recently divorced and needed information regarding my current lease and options available. Mr Turner was very understanding and helpful. I will c I am recently divorced and needed information regarding my current lease and options available. Mr Turner was very understanding and helpful. I will continue to recommend Mercedes. More