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Mercedes-Benz of Louisville

Louisville, KY

4.7
921 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 921 reviews

July 08, 2015

Another great experience at Tafel Motors Tafel Motors certainly sets the highest standard for their fellow car dealerships to try to follow. Having purchased a new CLA 250 for my wife approx More

by MBdrivers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The Detail Team from the shop, Jeff Jackson, Skylar Crush, Jarress Turner
Jul 16, 2015 -

Mercedes-Benz of Louisville responded

Thank you for sharing your story about your experience with Tafel Motors! We are so glad that we exceeded your expectations of what a car buying experience should be. We always try to deliver a "best or nothing" experience and delight everyone who walks through our doors. If you ever have any questions about either of your vehicles please do not hesitate to get in touch with us. We look forward to working with you again in the future!

July 08, 2015

Extremely helpful and professional experience I had the pleasure of working with Wyndall Smith and Megan when I recently picked up my 2016 E350.They made it an absolutely seamless procedure and I More

by road warrior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Wyndall Smith, Erik Bujtor, Megan DeWitt
Jul 16, 2015 -

Mercedes-Benz of Louisville responded

Congratulations on your new E350! We are so happy to hear that you left completely satisfied and ready to enjoy all the features that your E-Class has to offer. If you ever have any questions please feel free to call us or drop by and one of our Product Concierges will be more than happy to assist you! We look forward to working with you again in the future.

July 07, 2015

Great, hassle-free experience From start to finish I had an excellent, hassle-free experience at Tafel Motor Company. They provided just the right blend of assistance and persisten More

by ammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Jesse Upchurch, Megan DeWitt, John Foye
Jul 16, 2015 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new vehicle! "Overbearing" is word that is heard far too often in the auto industry and we are so glad that we managed to provide you with the right amount of attention without making you feel pressured. All of our customers deserve the "best or nothing" experience and it is great to hear that you were pleased. If you have any questions please feel free to contact us or swing by the dealership and we will be more than happy to help in any way that we can. We look forward to doing business with you again in the future!

July 07, 2015

very positive experience I had a very, quick, easy, hassle-free experience. Erick did an excellent sales job. He was friendly, knowledgeable, professional, accommodating, a More

by BMNichols
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Torsch, Erik Bujtor
Jul 16, 2015 -

Mercedes-Benz of Louisville responded

Thank you for leaving a positive review about your experience with Tafel Motors and Eric Torsch. We strive to deliver a "best or nothing" experience to all of our customers and we are glad that you enjoyed working with Eric. Please do not hesitate to let us know if you have any questions regarding your new vehicle. We look forward to doing business with you again in the future!

July 06, 2015

Very happy loyal customer! I'm a very happy loyal customer! I've purchased at least 4 Mercedes from Tafel and have been very happy with each purchase experience and the cars a More

by Nana loves her Porsche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Schneidtmiller, Jeff Jackson, Wyndall Smith, Megan DeWitt
Jul 16, 2015 -

Mercedes-Benz of Louisville responded

Thank you so much for your loyalty to Tafel Motors! We love maintaining relationships with our customers and seeing you come back time after time. Wyndall, Jeff, and Megan will be thrilled to hear that you were pleased with your experience this time. If you ever have any questions please don't hesitate to contact us, we would love to do whatever we can to help. We look forward to seeing you again soon!

July 06, 2015

Great people and service I drove over 5 hours to purchase a car from David at Tafel Motorcars. To some, that may be a bit extreme, but they had a car I had an interest in and More

by Thenry930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Jul 16, 2015 -

Mercedes-Benz of Louisville responded

Mr. Henry, we are so glad that you were pleased with your experience and we hope that you are equally as pleased with your E63! Thank you for making the long trip up from Tennessee so that we could earn your business. If you ever have any questions please do not hesitate to contact us. We hope to have the opportunity to work with you again in the future!

July 06, 2015

Car Purchase I haven't purchased a car in over eight years - not my favorite thing to do. However, this was a pleasant sales experience. Thank you! More

by WellsM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Schneidtmiller, Jeff Jackson, Wyndall Smith, Jarress Turner
Jul 16, 2015 -

Mercedes-Benz of Louisville responded

We totally understand that buying a car is often a negative experience and that is one of the many reasons that we are driven to delight everyone who walks in our doors. It is wonderful to hear that you found your experience with Tafel Motors pleasant and we hope that you are enjoying your new GLK! If you ever have any questions please do not hesitate to let us know and we will do whatever we can to help you out. We look forward to working with you again in the future!

July 06, 2015

First class service. Mr. MCNULTY IS VERY HELPFUL AND PROFESSIONAL. HE IS A PLEASURE TO WORK WITH. We have leased 7 new vehicles from him over past 4 years. More

by DeniseWells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Jul 16, 2015 -

Mercedes-Benz of Louisville responded

Congratulations on your new ML350! We are so glad that David was able to help you find the vehicle that you were looking for again. Our vehicles and our people strive to be the absolute best and we hope that you will continue to come back again and again. If you ever have any questions about your vehicle please do not hesitate to contact us or drop by when you are in Louisville, we would be more than happy to help in any way we can. We look forward to helping you find your next vehicle when the time comes!

July 05, 2015

Purchased new car Awesome people. They definitely made tge buying process more enjoyable. Charles was awesome to work with. Abel was very friendly and helpful as well. More

by Pilgaonkar@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Jeff Jackson, Charles Bleuel, Erik Bujtor
Jul 17, 2015 -

Mercedes-Benz of Louisville responded

Thank you for your kind words about our dealership! We are glad that Charles and Abel were able to provide you with a "best or nothing" experience. If you have any questions about your new vehicle please feel free to give us a call or come see us in person. We look forward to working with you again in the future!

July 05, 2015

Best experience we have ever had purchasing a car We essentially purchased our certified pre-owned vehicle via the Internet through Tafel Motors. Skylar, our sales associate, was phenomenal. We listen More

by Sjianette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Jul 16, 2015 -

Mercedes-Benz of Louisville responded

Mr. and Mrs. Jianette, congratulations on the purchase of your first Mercedes-Benz! We hope that this will be the first of many and that we will have the opportunity to earn your business again in the future. We try to live out the "best or nothing" mentality in everything that we do here at Tafel Motors and hopefully that was evident in your experience with Skylar and our whole team. Please feel free to contact us if you ever have any questions, we would be happy to help in any way we can!

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