Mercedes-Benz of Louisville

No pressure car buying I stopped in on a Saturday to test drive both a E 350 Sedan and C300 sedan, but they had a GLK-350 on the lot that caught my eye. I drove the SUV and I stopped in on a Saturday to test drive both a E 350 Sedan and C300 sedan, but they had a GLK-350 on the lot that caught my eye. I drove the SUV and fell in love with the way it drove similar to a car. I went home to "think about it", but realized I had mistakenly taken the car key home with me. When I called them to explain, and told them I was seriously considering buying the GLK, the Salesman, Eric agreed to stay after hours for me to come back in and purchase the vehicle. Eric even had the car detailed, threw in a cargo cover and rubber floor mats at no charge. Eric was very attentive, showing me all the features of the Navigation system, and radio, and I had a wonderful experience. Eric even allowed me to have a USB port installed by a 3rd party at no charge for my Iphone. I would highly recommend Tafel and Eric. More

Good experience As with many people, I dislike going to car dealerships because of the tactics used by many car sales people. Our experience with David and Tafel Mot As with many people, I dislike going to car dealerships because of the tactics used by many car sales people. Our experience with David and Tafel Motor Co. was much better than the norm. Tafel is obviously a high end dealership, but I have learned that that often makes little difference in sales tactics. Our experience from the beginning was exceptional, and I would recommend David McNully to anyone shopping for a high end car. We went in looking at a Mercedes, and left with another brand from their pre-owned inventory. The car we bought was less expensive than the Mercedes we were looking at, but David worked with us and made sure we drove away with what we wanted. We were extremely pleased with our purchase and the sales process at Tafel Motor Co. We will return again in the future. More

Outstanding We purchased a used 2013 Honda Pilot a week or so ago. David McNulty was our sales person. He was super pleasant, very knowledgeable and helpful. N We purchased a used 2013 Honda Pilot a week or so ago. David McNulty was our sales person. He was super pleasant, very knowledgeable and helpful. Not one time did we feel pressured in any way. Our experience was absolutely awesome. The next time we are in the market for a vehicle, we will definitely look there. Jarress was very welcoming and great to work with too, as Jeff Jackson that helped us with our financing. More

Used vehicle purchase Initially I didn't have much faith in their customer service. I had some trouble getting an answer to my question about a used vehicle in their invent Initially I didn't have much faith in their customer service. I had some trouble getting an answer to my question about a used vehicle in their inventory through different avenues of communication, but afterwards I was contacted and everything was handled perfectly. I have purchased many vehicles from different dealerships, and this was by far the best experience I have ever had. They were transparent about any potential issues with the vehicle and they treated me with the upmost respect despite the fact that I was probably buying the cheapest vehicle in their inventory. I will undoubtedly come to them first for any future vehicle purchase. I almost wish I needed another vehicle now. More

The Best Dealership in Louisville! We recently acquired our 3rd Mercedes from Tafel Motors. While Mercedes makes a very good automobile, purchasing from Tafel Motors is what makes it a We recently acquired our 3rd Mercedes from Tafel Motors. While Mercedes makes a very good automobile, purchasing from Tafel Motors is what makes it a great experience! We have always appreciated the knowledge and professionalism from the sales staff and service department. Purchasing a car is more than a one time transaction and Tafel has always been there to support the product afterwards. We elect to do all our service work through Tafel because of the excellent support we have always received. For the record, we have leased or purchased Cadillacs, BMW's and Jeeps from other dealerships in Louisville and none can compare to the professional sales, service and finance experience you will receive at Tafel. More

Friendly Dealership Purchasing our new Mercedes was a pleasant experience. David McNulty was our Salesperson and we test drove three different models before making a fi Purchasing our new Mercedes was a pleasant experience. David McNulty was our Salesperson and we test drove three different models before making a final choice. He very patiently worked through the purchasing process with us and we were able to agree on a fair trade in value quickly. Megan Dewitt did a great job explaining all the various features available in our new car. We are looking forward to the post sales service which I'm sure will be excellent. More

Top notch dealership in ALL aspects My sales person Charles EXCELLANT in every aspect Professional Knowledgeable Polite Friendly Deal maker Made purchase of yet third Mercedes My sales person Charles EXCELLANT in every aspect Professional Knowledgeable Polite Friendly Deal maker Made purchase of yet third Mercedes a delight Will only use him He is top notch My service rep Terri Mitchell Is also too notch Professional Friendly Takes care of all my service needs In timely manner Answers all my questions Gets job done EVERYTIME and on time Top Notch Service person More

Tafel delivers AGAIN!!!! I recently purchased my second Mercedes from Tafel Motors. Not only did they deliver a beautifull car. They delivered on something far more important. I recently purchased my second Mercedes from Tafel Motors. Not only did they deliver a beautifull car. They delivered on something far more important. Great customer service.I have worked in retail for over 37 years so I no a little about great customer service.David McNulty was great to work with. I dont consider him my sales person. I consider him my friend. I will not let anyone else sell me a car.Tafel Motors and David McNulty FAR EXCEEDED MY EXPECTATIONS. More

Always shop and always come back to Tafel. The services before and after only gets better, even though my expectations have been elevated. I love just visiting the showroom even when not in th The services before and after only gets better, even though my expectations have been elevated. I love just visiting the showroom even when not in the buying mode. The place is just an upbeat environment and my grand kids never say no when I want to stop in. I think I'm on my8th merecedes, maybe more. All at Tafel! Any problem is solved to my satisfaction. Terri in services is wonderful! More

Buying a new car can be a pleasant experience! Thanks to all at Tafel Motors for making me feel comfortable,happy and appreciated. Brad Blackburn especially for his demeanor and presentation that Thanks to all at Tafel Motors for making me feel comfortable,happy and appreciated. Brad Blackburn especially for his demeanor and presentation that makes you feel important. Matt Krebs for his service and a full staff of people that make it a pleasure. Highly recommended for all your needs. I'll be back for my next Mercedes. More