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Mercedes-Benz of Louisville

Louisville, KY

4.5
926 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 926 reviews

June 04, 2015

It was a very relaxed non pressured atmosphere My wife and I were looking for cars on a Saturday. Tafel motors was the last var lot we stopped at. They were actually closed for business already. Al More

by Keen_29_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Upchurch, Erik Bujtor, Alisa Gerton, Jarress Turner
Jun 05, 2015 -

Mercedes-Benz of Louisville responded

We are so thrilled to hear that you took the time to visit us! We certainly appreciate your kind words and we thank you for doing business with us. At Tafel Motors, we truly strive to give our customers an experience that is like no other, and it is wonderful to hear that Alisa made the process a "best or nothing" experience. If you have any questions about your new vehicle, please do not hesitate to contact us. We look forward to working with you again in the future!

June 03, 2015

Trust worthy Salesman I came to your dealership with a specific wish list of car description, and that was exactly what I got with the help of John Foye. not only that, it More

by Ammar21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, John Foye
Jun 05, 2015 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new Mercedes-Benz! We are happy to hear that John was able to provide you with an easy and stress-free process. At Tafel, we live by the motto, "the best or nothing" and we are happy to hear that John was able to provide you with a memorable experience. If you have any questions about your new vehicle, please do not hesitate to contact us. We look forward to working with you again in the future!

June 03, 2015

This experience was quick and easy. Kareem Daily was professional and friendly. We were happy to have worked with him as he made us comfortable during the entire process. Jeff Jackson wa More

by Samkimber80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Kareem Dailey
Jun 05, 2015 -

Mercedes-Benz of Louisville responded

We are so thrilled to hear about your great experience! At Tafel Motors, it is our goal to ensure our clients are receiving a memorable experience in every aspect. We are glad to hear that Kareem and Jeff made this possible. If you have any questions regarding your new vehicle, please do not hesitate to contact us. We thank you for doing business with Tafel Motors, and we look forward to working with you again in the future!

June 03, 2015

Good Car Buying Experience The staff was helpful and knowledgeable and stayed past their posted hours to close on our deal. They worked tirelessly to meet my needs and spoke ter More

by Dvaughn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Jeff Jackson, Wyndall Smith
Jun 05, 2015 -

Mercedes-Benz of Louisville responded

We certainly appreciate your kind words and we thank you for doing business with us. At Tafel Motors, we truly strive to give our customers an experience that is like no other, and it is wonderful to hear that Wyndall made the process straightforward and honest. We understand the sometimes negative connotations to the car buying experience, and it is our goal to make sure our clients are receiving nothing but the best in every aspect of their time with us. If you have any questions about your vehicle, please do not hesitate to contact us. We look forward to working with you again in the future!

June 02, 2015

A1 Experience Our buying experience exceeded expectations in every regard. Kareem was attentive throughout the process, which was simple and pressure-free, without More

by Dfontalbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Kareem Dailey, Erik Bujtor
Jun 05, 2015 -

Mercedes-Benz of Louisville responded

"Exceeded expectations" is what we like to hear! Thank you for taking the time to leave this positive feedback regarding your time with us. At Tafel Motors, it is our goal to ensure our clients are receiving a memorable experience, and we are happy to hear that Kareem helped you achieve just that. If you have any questions regarding your new vehicle, please do not hesitate to contact us. We thank you for doing business with Tafel Motors, and we look forward to working with you again in the future!

June 02, 2015

Comfortable: Neither Rushed Nor Pressured My first impression was that the show room is very pleasant, and the salesman was welcoming and courteous. As he assisted me, Wyndall Smith was though More

by davidmejia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Wyndall Smith
Jun 05, 2015 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new vehicle! We are happy to hear that Wyndall was able to provide you with an easy and stress-free process. At Tafel, we live by the motto, "the best or nothing" and we are happy to hear that Wyndall was able to provide you a memorable experience. If you have any questions about your new vehicle, please do not hesitate to contact us. We look forward to working with you again in the future!

June 01, 2015

A good used car buying expeirence I found a2001 Jeep Cherokee on their lot through Autotrader. So I called and talked to David McNulty , he described the Jeep's condition very well and More

by mdstarcher
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schneidtmiller, Jeff Jackson, David McNulty
Jun 05, 2015 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave you positive feedback regarding your great experience with David. He will be very appreciative of your kind words. We are thrilled to know that he was able to help you during the process despite the distance! If you have any additional questions, please do not hesitate to contact us!

June 01, 2015

Long distance purchase I live in California and recently purchased a car from Tafel Motors in Kentucky. I was impressed with the transaction and particularly with Wyndall S More

by GSH13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith
Jun 05, 2015 -

Mercedes-Benz of Louisville responded

We are so glad to hear that you would purchase your vehicle from us despite the distance! We certainly appreciate your kind words and we thank you for doing business with us. At Tafel Motors, we truly strive to give our customers an experience that is like no other, and it is wonderful to hear that Wyndall made the process hassle free. If you have any questions about your vehicle, please do not hesitate to contact us. We look forward to working with you again in the future!

June 01, 2015

Very Responsive Service I was looking for a particular car and couldn't find what I wanted it in my area. I found the perfect car on the Tafel dealership website and contact More

by Willingtotravel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Upchurch, David McNulty
Jun 05, 2015 -

Mercedes-Benz of Louisville responded

We are so thrilled to hear that you took the time to visit us from such a distance! We certainly appreciate your kind words and we thank you for doing business with us. At Tafel Motors, we truly strive to give our customers an experience that is like no other, and it is wonderful to hear that David made the process hassle free. If you have any questions about your new car, please do not hesitate to contact us. We look forward to working with you again in the future!

June 01, 2015

Friendly and personal Sales and maintenance are all so helpful. They get my preferences and know how I like things to happen. No wasted time or misunderstandings. Excellent More

by Justin West
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Jeffrey S Hovious, George Frazier
Jun 05, 2015 -

Mercedes-Benz of Louisville responded

"Excellent service" is what we like to hear! Thank you for taking the time to leave this positive feedback regarding your time with us. Jeff will certainly appreciate your kind words. If you have any questions regarding your vehicle, please do not hesitate to contact us. We thank you for doing business with Tafel Motors, and we look forward to working with you again in the future!

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