Mercedes-Benz of Louisville

Mercedes Purchase This was our first purchase of a Mercedes-Benz. I can honestly say the I HATE the car buying experience. I found the experience at Tafel to be quite This was our first purchase of a Mercedes-Benz. I can honestly say the I HATE the car buying experience. I found the experience at Tafel to be quite better than expected. Our sales consultant (Wyndall Smith) was very knowledgable and helpful in finding us the perfect vehicle. Based on my experience, I would highly recommend shopping at Tafel when in the market for a new or pre-owned Mercedes-Benz. More

Unconditional friendship Super friendly. Was able to make an appointment within 24 hours. That was very important to me as I was new in town from New York. They treated me lik Super friendly. Was able to make an appointment within 24 hours. That was very important to me as I was new in town from New York. They treated me like I was their lifelong customer. Excellent. More

Bought 2 sprinter vans we have purchased over 10 sprinter in the last 5 years and by far this transaction was our best experience from pricing to speed of deliver to the bea we have purchased over 10 sprinter in the last 5 years and by far this transaction was our best experience from pricing to speed of deliver to the beautiful and professional Cindee Middleton. More

Bought a Certified C300 I bought a certified pre-owned C300 from Tafel motors. The customer service was great. Brad was very friendly and helpful with showing me the cars and I bought a certified pre-owned C300 from Tafel motors. The customer service was great. Brad was very friendly and helpful with showing me the cars and going for a test drive. Everyone else at the dealership was also friendly, and introduced themselves to me. Overall it was great car buying experience and I'm happy with my purchase. The only issue I had was with the "Check Engine" light coming on the very next day after my purchase. I had to take it to the dealership to get a O2 sensor replaced. It was covered under warranty so I didn't pay anything out of pocket. But I wish all that was checked before the car was delivered to me. Other than that, I've had no issues with the car and I'm really enjoying it. More

Fourty years of satisfaction Over the years Tafel service and sales people have exemplified excellence. It has been a pleasure doing business with you. Our latest experience buy Over the years Tafel service and sales people have exemplified excellence. It has been a pleasure doing business with you. Our latest experience buying a beautiful 2008 E350 from Jeff Hovious on my wife's birthday was typical. Jeff did a great job getting us into a car that we love. Thanks to Jeff and to my friend Joe Townsend who has serviced my Volvos and Mercedes for all this time...and to Stacie Parks as well. t More

New car purchase. This is the third car we have purchased from Tafel. All our experiences with them have been easy and moved at our pace, no hurry up and buy now and n This is the third car we have purchased from Tafel. All our experiences with them have been easy and moved at our pace, no hurry up and buy now and no pressure to buy more than we wanted. Our salesman for the last two purchases, Jeff Hovious, is easy to work with and can explain everything of on any of Ttafel's model. When we are ready to buy our next car we will go to Tafel. More

Totally professional My experience was one of first class professional from start to finish. My sales person even called me a few days later to ask if I was happy with th My experience was one of first class professional from start to finish. My sales person even called me a few days later to ask if I was happy with the car and if I needed any help with how everything works. More

Very Happy Returning Customer! Eric is an amazing resource when purchasing a new car. He and the staff went above and beyond the standard level of service to take care of me and ma Eric is an amazing resource when purchasing a new car. He and the staff went above and beyond the standard level of service to take care of me and make sure everything was perfect! I love my new car. More

EXCELLENT!!!! I failed to recognize Chris properly in my original review. Sorry! He personally made sure that my "as-is" used car was repaired per my request (witho I failed to recognize Chris properly in my original review. Sorry! He personally made sure that my "as-is" used car was repaired per my request (without extra charges). It is so refreshing to deal with honest car dealers. Thank you! More

Outstanding! We recently purchased a car from David McNulty. David is the best!!! He searched searched high and low for the perfect vehicle and went above and be We recently purchased a car from David McNulty. David is the best!!! He searched searched high and low for the perfect vehicle and went above and beyond to meet our needs. He spent a lot of time working with us. We can not say enough about David. He is extremely friendly, helpful, patient, knowledgeable, professional, and honest. Just an all around great guy. Outstanding customer service and no pressure sales. A++++++++++++ highly recommend!!! David definitely deserves a raise and a promotion. The best car buying experience ever!!! We will definitely be buying any future cars from David at Tafel Motors and will spread the word about this dealership to friends and family. We were also highly impressed with Jarress Turner and it was a pleasure to meet him and work with him as well. Jeff Jackson was great at explaining vehicle warranty plans. An awesome team! Many thanks!!! : ) More