Mercedes-Benz of Louisville

My first Mercedes. I highly recommend Tafel Motors. Their service is excellent from the dealers to the car shop. I purchased my first Mercedes this past week and they no I highly recommend Tafel Motors. Their service is excellent from the dealers to the car shop. I purchased my first Mercedes this past week and they not only helped me find the car of my dreams but gave the best customer courtesy and care that I have ever received from any dealership. Alisa was excellent. She taught me a lot in regards to how the car works and where it was made and they even say with me to make sure I knew what all the gadgets were. I will definitely be going back for my next car. Thank you to everyone that helped us. More

EXCELLENT FIRST EXPERIENCE!!!! Alisa was very personable and went above and beyond to get me a great car! The service manager was very friendly and kept his word to make the repairs Alisa was very personable and went above and beyond to get me a great car! The service manager was very friendly and kept his word to make the repairs that I requested. Great experience and will definitely recommend to everyone! More

Friendly,courteous people. Jarress Turner and David McNulty were very helpful. Jeff Jackson was pleasant to deal with for our financial paperwork. They cleaned my car in the sh Jarress Turner and David McNulty were very helpful. Jeff Jackson was pleasant to deal with for our financial paperwork. They cleaned my car in the showroom because it was raining when we arrived. More

Outstanding team and very easy to work with Our experience at Tafel Motors was exceptional. The team we dealt with all were very professional and accommodating can't express enough my gratitude Our experience at Tafel Motors was exceptional. The team we dealt with all were very professional and accommodating can't express enough my gratitude to all envolved. This is the 8th Mercedes we buy the people's great attitude keeps us coming back. More

Fantastic dealership!! The Tafel Motors dealership exceeded my expectations. There professional attitude made my buying experience a pleasure. I will definitely continue to The Tafel Motors dealership exceeded my expectations. There professional attitude made my buying experience a pleasure. I will definitely continue to use Tafel as my automotive dealership in any and all of my future purchases. Brad and Jarress will always have my business! Respectfully, Tommy and Allison Thompson More

Great experience! This was the easiest purchase I have ever made of a vehicle and without any pressure. I will certainly seek out David and Tafel for my next purchase. This was the easiest purchase I have ever made of a vehicle and without any pressure. I will certainly seek out David and Tafel for my next purchase. I have absolute confidence in these folks. More

Friendly, Transparent and Hassle-Free Experience We drive from Indianapolis to Louisville (Tafel) to buy and service our two Mercedes (one purchased and one leased from Tafel) because of the positive We drive from Indianapolis to Louisville (Tafel) to buy and service our two Mercedes (one purchased and one leased from Tafel) because of the positive experience and the professional staff that work as a well oiled team. David McNulty, our Sales Consultant, spends the time to thoroughly understand your needs, shows you the cars and features available on Tafel's lot and researches the entire US to look for the exact car with the color and option/features you want. There is no high-pressure and the experience is completely hassle-free. The entire process takes less than an one hour. The Service Department in Tafel is also top-notch. They accommodate your appointments to your schedule and will take you any place in Louisville while your car is being serviced and your car is returned to you spotless. More

Good Experience I called to inquire about a Certified Pre-Owned car. The salesperson arranged a test drive. We did not reach an agreement on pricing that day, but eve I called to inquire about a Certified Pre-Owned car. The salesperson arranged a test drive. We did not reach an agreement on pricing that day, but eventually did. The day after I received the car, I noticed the vanity mirror was broken and there were error messages twice for the Distronic system and two other associated systems. I called the dealership and they have ordered the replacement mirror and will check the Distronic system when I get the mirror replaced because it is over 200 miles round trip for me to drive to the dealership. More

Great experience Had a great experience leasing a new car from Tafel...Kareem is the best and everybody else there was a true pleasure to deal with. Highly recommend!! Had a great experience leasing a new car from Tafel...Kareem is the best and everybody else there was a true pleasure to deal with. Highly recommend!!! More

Absolutely the Best experience My wife and I have been buying cars for 30+ years and have never had an experience as we did at Tafel Motors. I had emailed David and we talked on the My wife and I have been buying cars for 30+ years and have never had an experience as we did at Tafel Motors. I had emailed David and we talked on the phone over the course of a couple days. We live an hour away and work two hours away from Louisville so David said he would be in on Saturday around 8:30. We arrived at 8:30 and David invited us in 30 minutes before normal business hours. The minute we were in the showroom everyone that was there greeted us with smiles and good mornings. David proceeded to show us around the showroom and talked about the Mercedes history. It was so nice not to have a pressuring sales person but one that takes the time to get to know you and what you are looking for in a car. Then working with Jeff for financing was also another pleasant surprise. He explained everything and went through the options without any pressures of adding on anything that we did not want on the car. Also, Jarress the sales manager, came over and introduced himself which was another pleasant surprise. We talked about the car we had purchased and he was sincere and appreciative that we chose Tafel Motors. Last, but not least, Megan showed us how to use all the options available on the car. Her knowledge was second to none. We are first time Mercedes buyers and highly recommend Tafel Motors to anyone wanting the perfect buying experience. More