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Mercedes-Benz of Louisville

Louisville, KY

4.6
919 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 919 reviews

April 03, 2015

Leased Smart for 3rd Time Amazed at how easy and economical this experience has been. Everything was very quick and easy. Highly recommend sales service and financing. Thank More

by digibob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Upchurch, Todd Cherry, Coleman Casey
Apr 06, 2015 -

Mercedes-Benz of Louisville responded

We are so thrilled to hear your experience with us was amazing! We certainly appreciate your kind words, and we thank you for doing business with us! At Tafel Motors, we truly strive to give our customers an experience that is like no other, and it is wonderful to hear that Todd and Coleman made the process hassle free, quick, and easy. We understand the sometimes negative connotations to the car buying experience, and it is our goal to make sure our clients are receiving nothing but the best in every aspect of their time with us. If you have any questions about your Smart vehicle, please do not hesitate to contact us. We look forward to working with you again in the future!!

April 03, 2015

Business purpose Had the opportunity to purchase a vehicle for company use and was able to communicate with Brad to find a vehicle that matched my needs and the budget More

by CMH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Blackburn
Apr 06, 2015 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave your positive feedback! We are thrilled we were able to assist you with your company purchasing needs and budget. We are proud to hear that Brad was able to help you during the process and was successful in helping you select the perfect vehicle! Our Tafel team aims for "nothing but the best" , and we are excited that we had the opportunity to demonstrate that for you with our professionalism. If you have any additional questions, please do not hesitate to contact us!

April 03, 2015

Best service All staff were so kind and especially, Steve MacDonald was the best. He stayed late and took care of us at his best efforts, which impressed More

by Rachel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve MacDonald
Apr 06, 2015 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your Mercedes-Benz! . At Tafel, we live by the motto, "the best or nothing" and we are happy to hear that Steve was able to provide you with a memorable experience. If you have any questions about your new vehicle, please do not hesitate to contact us. We look forward to working with you again in the future!

April 02, 2015

Best in Town Jeff was great to work with, and made the purchasing of our new ML 350 Mercedes Benz an overall great experience. This is my fourth purchase; act More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious, Erik Bujtor
April 01, 2015

Two Mercedes Benz vehicles within 9 days Within the last two weeks my wife and have purchased two vehicles. The experience was excellent. I would refer anyone looking for a high end quality More

by mbenzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious
Apr 02, 2015 -

Mercedes-Benz of Louisville responded

Welcome to the Mercedes-Benz family! Thank you for taking the time to leave us your positive feedback. It is wonderful to hear that Jeff was able to help make your dreams come true, and that the entire process was professional and smooth. We truly pride ourselves on delivering nothing but the best experience for our clients. Jeff is a valued member of our staff, and he will certainly appreciate your kind words and recommendations. We hope to see you again in the future!

April 01, 2015

Good experience Working with Tafel motors was a pleasure . I enjoyed the experience and look forward to doing future business with them .. They were very helpful and More

by newbenzman1112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, David McNulty, Jarress Turner
March 30, 2015

Comfortable, Beautiful Facility. Tafel Motors at Shelbyville Road has by far the most customer friendly environment of any car dealership in Louisville, KY. The gorgeous lounge area, More

by ChrisQ502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Blackburn
March 25, 2015

Sprinter to the rescue Todd Cherry was great to work with, One call he had a quote and picture over to me and once we settled on which lease we were going through the purcha More

by mrvalet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cherry, Cindee Middleton, Coleman Casey
Mar 25, 2015 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new van! We are happy to hear that Todd was able to provide you with an easy and stress-free process. At Tafel, we live by the motto, "the best or nothing" and we are happy to hear that Todd was able to provide you a memorable experience. If you have any questions about your new vehicle, please do not hesitate to contact us. We look forward to working with you again in the future!

March 23, 2015

Eric Torsch Eric goes above and beyond service levels of other car reps that I have dealt with over the last 40 years! He is extremely knowledgeable of his produc More

by ssmith1150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Torsch, Erik Bujtor
Mar 25, 2015 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave such kind words regarding your time with Eric Torsch. He is a valued member of our staff and we are lucky to have him as a part of our team. Eric will be appreciative of this generous review. At Tafel Motors, we continually strive to ensure that our clients are getting the absolute best, and we are happy to hear that Eric has helped us accomplish this goal. If there is anything else we can do for you, please do not hesitate to contact us!

March 21, 2015

Mercedes Benz Service Terri Mitchell provided excellent guidance. She kept in touch via phone & text. We checked previous service history of my pre-owned certified car to More

by CY21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will, Mark, Hannah , Terri Mitchell, Erik Bujtor
Mar 25, 2015 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave your feedback regarding several members of our service department! We are certainly thrilled that you were provided excellent guidance and we know they will appreciate your kind words. We look forward to seeing you again for your next service appointment!

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