Mercedes-Benz of Louisville

My first MB experience After many years as an Infiniti customer with my lease up in 3 months I decided to look around for something different this time. After seeing a few After many years as an Infiniti customer with my lease up in 3 months I decided to look around for something different this time. After seeing a few C class vehicles on the road I decided that needed to check the c class coupe out and give it a drive. I went on line to do a build a see what was available, Kareem contacted almost immediately after I submitted the build and was very timely in responding to my emails. Unfortunately the dealership could not locate a vehicle equipped they way I wanted but Kareem told me one could be ordered exactly they way I wanted and even told me that several of the options I chose were not necessary cutting the price on the vehicle and then gave a good idea of what the vehicle would cost. Kareem was great, friendly and knowledgable. More

Glk 350 Searching for the right vehicle can be stressful, but not with Tafel Motors. The whole process was enjoyable and relaxed. We looked at a number of Searching for the right vehicle can be stressful, but not with Tafel Motors. The whole process was enjoyable and relaxed. We looked at a number of cars and test drove our favorite. More

Positive experience I found my experience with Tafel Motors l and my sales rep. to be very positive. I would recommend the dealership and my sales rep. highly. I found my experience with Tafel Motors l and my sales rep. to be very positive. I would recommend the dealership and my sales rep. highly. More

Raving Fans My husband and I have done business with Tafel Motors for many years. On two occasions in the last year, we had the pleasure of working with Wyndall S My husband and I have done business with Tafel Motors for many years. On two occasions in the last year, we had the pleasure of working with Wyndall Smith, Sales Consultant, and Jeff Jackson, Finance Manager. Wyndall is a consummate professional. He is courteous, personable, and has in-depth knowledge of Mercedes-Benz products, capabilities, and options. Wyndall strives to ensure he delivers the highest level of customer service, promptly returns calls, and always follows-up. His listening skills are unsurpassed. Like Wyndall, Jeff is a courteous, personable, accomplished professional His enthusiasm for and knowledge of Mercedes-Benz, ancillary service products, and financing were evident when we met with him. Jeff focused on ensuring we received the best financing arrangements, and he thoroughly explained the features and benefits of available services. Both Wyndall and Jeff dealt with us in a very transparent manner. In addition, they made us feel welcome and spent as much time as needed to make certain all questions were answered to our satisfaction. Wyndall and Jeff have exceeded our expectations! They are fantastic and made our buying experiences enjoyable and delightful. We highly recommend them. More

Nicely done After buying our GLK with Brad a few years ago, and the pleasant service department experience at Tafel, there was little doubt we would buy our secon After buying our GLK with Brad a few years ago, and the pleasant service department experience at Tafel, there was little doubt we would buy our second car with Brad. He patiently searched to find the ML that we wanted and worked around my schedule to deliver the car during a busy week. Pricing and trade-in value is straight-forward with no surprises. Brad was the "go-to guy" and got back to me promptly whenever I had a question or wanted to set up a time to test drive, fill out the paperwork, and ensure the prep for delivery was completed when I was available to come in. Jesse made the paperwork easy. Megan covered the key points at delivery and set up the phone and garage door opener in less than a minute. Overall great experience from start to finish. Look forward to continued excellent service after the sale as with the GLK. More

A wonderful dealership experience from start to finish From the initial test drive to ordering the right vehicle to delivery, the experience at Tafel Motor Co. was top rate.From the sales associate, Skylar From the initial test drive to ordering the right vehicle to delivery, the experience at Tafel Motor Co. was top rate.From the sales associate, Skylar Crush to the finance manager, Jeffery Jackson, we were completely satisfied. More

Absolutely great car buying experience This is the third car that we have purchased from Charles at Tafel. I can't imagine a better car buying experience. We drive more 100 miles to work This is the third car that we have purchased from Charles at Tafel. I can't imagine a better car buying experience. We drive more 100 miles to work with Charles when we could very easily buy from our local Mercedes Benz dealer. More

Simply unmatched service! My first car-buying experience began with a call to my several Mercedes-Benz dealerships close to Cincinnati in search of a Smart fortwo electric driv My first car-buying experience began with a call to my several Mercedes-Benz dealerships close to Cincinnati in search of a Smart fortwo electric drive. Tafel Motors and specifically David McNulty was the single salesman out of many other dealers who took the time and care to help with my search. The amount of support gave me the assurance that Tafel Motors was committed to all of their customers, no matter the circumstance or road-blocks that presented themselves throughout the experience coordinating with Smart’s manufacturing process. David McNulty was consistently honest, direct, and most of all helpful in relentlessly finding information on the sparse availability of all-electric Smart cars in the United States. The reality that so much care and attention was given to the very affordable brand Smart (which the overall cost could compare to simple accessory packages in the luxury Mercedes) made me consistently confident I was working with the right dealership. At no point did I have any doubts in a process where many other dealerships can feel dishonest. I cannot understate the amount of work that Tafel Motors placed into my car-buying experience (from David McNulty’s unprecedented support and creative financial solutions, to Jeff Jackson’s individual scanning of my financial contract to meet my deadline for picking up the car, and Manager Abel detailing out the Smart leasing options beyond closing time at the dealership). If you are in the market for any Mercedes and particularly a Smart car, there is simply no better dealership than Tafel Motors! More

amazing Wonderful service with Eric. He steered me into a GLK in excellent condition. My second purchase in a year. .Would definitely recommend Tafel to anyon Wonderful service with Eric. He steered me into a GLK in excellent condition. My second purchase in a year. .Would definitely recommend Tafel to anyone looking for a good buying experience. More

Car purchase My wife and I went to Tafel on Dec 15 to look at a 2015 GLA4Matic that we saw on-line. Our sales consultant was Alisa Gerton. She was very nice, kno My wife and I went to Tafel on Dec 15 to look at a 2015 GLA4Matic that we saw on-line. Our sales consultant was Alisa Gerton. She was very nice, knowledgable and told us she had been at Tafel for six months. Our experience with her was good and we bought the car. We knew what we wanted and got it and did not spend all day there haggling. The people there were very professional and friendly. More