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Mercedes-Benz of Louisville

Louisville, KY

4.7
920 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 920 reviews

November 03, 2014

2008 Hummer H3 I have been driving for 40 years. Over the last 40 years I have purchased many vehicles from a lot of dealerships and individuals. Many times I have h More

by edwooten1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem Dailey
Nov 03, 2014 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your Hummer! We are happy to hear that you were finally able to find just what you were looking for at Tafel Motors. It is truly our goal to exceed the expectation when it comes to the car buying process and it sounds like Kareem was able to help us accomplish our goal. We are lucky to have him as a part of our team, and he will appreciate your kind words. Thank you for visiting us and enjoy your Hummer!

November 03, 2014

Todd Cherry is the BEST....He is the standard for quality! Without a doubt Todd Cherry is the best sales person I have ever dealt with in over 35 years of purchasing car. There was nothing about any Mercedes More

by richnray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cherry
Nov 04, 2014 -

Mercedes-Benz of Louisville responded

"Exceptional" is what we like to hear! We certainly want to thank you for taking the time to leave us such wonderful feedback regarding your recent experience with Todd Cherry. Todd is a true professional and a valued member of our team. He will be appreciative of your kind words. All of us at Tafel Motors live by the motto, "The Best or Nothing," and we are so thrilled to hear that Todd was able to give you exactly what you were looking for in all aspects of the experience. If there is anything else you may need, please do not hesitate to contact us. We look forward to working with you again in the future!

October 31, 2014

Great work from salesmen. I went in with high negative equity in vehicle and Skylar and crew worked as much as they could to get me in a new vehicle. In the end it just wasn't More

by park6361
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Nov 03, 2014 -

Mercedes-Benz of Louisville responded

We certainly appreciate you taking the time to leave us this positive feedback regarding your visit to Tafel Motors! Skylar is a valued member of our staff, and he will appreciate your kind words. Even though the deal may not have worked out this time around, we hope we can work with you again in the future!

October 30, 2014

Exceptional! This was our 3rd Mercedes purchased from Tafel over the past 10 years and it certainly won't be the last. This round we went with the GLK 250 after More

by markfenske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious
Nov 03, 2014 -

Mercedes-Benz of Louisville responded

Thank you so much for taking the time to leave us such wonderful feedback! We are certainly glad to hear that this was your third Mercedes from Tafel Motors and that you went with the GLK250. It is our goal to make sure our clients are getting exactly what they are looking for in their new vehicle, and we are thrilled that Jeff went above and beyond to ensure you were comfortable and educated during the process. If there is anything else we can do for you, please do not hesitate to contact us. Enjoy your GLK!

October 29, 2014

Exceptional Customer Service I took both my 2009 MK 350 and 2010 SLK 300 to Tafel for service. My MLK check engine light came on (apparent leak resulted from service I received fr More

by ronnie50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Frazier
October 28, 2014

My new toy - Mercedes GLA 45 This was my third purchase of a Mercedes at Tafel Motors, working with Eric Torsch each time. Eric located exactly what I was looking for and got the More

by GLA45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Torsch
Oct 30, 2014 -

Mercedes-Benz of Louisville responded

Thank you for your continued loyalty to Tafel Motors! It is great to hear that this was your third purchase working with Eric Torsch. He is a wonderful member of our team and he will certainly be appreciative of your thoughtful words. At Tafel, we strive to make sure our clients exactly what they are looking for in a vehicle, and we are thrilled to hear that Eric was able to help you along the way. Thank you for taking the time to leave us your positive feedback. We look forward to seeing you again in the future!

October 27, 2014

Exceptional buying experience I came to Tafel Motors to test drive a used trade in car (not a Mercedes). My husband and I were treated very well -- just as if we were purchasing More

by mlcorbett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Oct 27, 2014 -

Mercedes-Benz of Louisville responded

It is wonderful to hear that you had a great experience working with David McNulty! He is definitely a valued member of our team and will appreciate your caring words and recommendations. At Tafel, we strive to ensure that our customers are getting exactly what they are looking for in a vehicle, both new or pre-owned. We truly value you time and we thank you for doing business at Tafel Motors. If there is anything else we can do, please do not hesitate to contact us. We look forward to seeing you in the future!

October 27, 2014

Great experience with Jeff & Charles of Tafel Motors Charles and Jeff made my experience of leasing a new car very easy and enjoyable. They were so easy to work with and made sure to address all of my ne More

by paige.obryant.5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Charles Bleuel
Oct 27, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave such kind remarks! We are thrilled to hear that Charles and Jeff were able to give you an easy and enjoyable experience when leasing your new car. We are lucky to have them as a part of our team, and they will certainly appreciate your generous words and recommendations. If there is anything else we can help you with, please feel free to contact us. Enjoy your new vehicle!

October 24, 2014

Impressive Staff I had been looking at one of their used Mercedes online for a couple of days. I was really interested in test driving the vehicle, but I was a little More

by MsPatch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McNulty, Jesse Upchurch
Oct 25, 2014 -

Mercedes-Benz of Louisville responded

Welcome to the Mercedes-Benz family! Thank you for taking the time to leave us this wonderful review. We are so thrilled that you decided to give us a visit and that you were able to get the vehicle you were looking for. David McNulty is a valued member of our staff and he will appreciate your kind comments. At Tafel, our top priority is customer service, and we are happy to hear that David and the staff provided you with a friendly and painless experience. If there is anything else you may need, please do not hesitate to contact us! Enjoy your new Mercedes!

October 21, 2014

Best car buying experience ever By far the best car buying experience ever. Being able to work out price and trade-in over the phone made the entire experience about as painless as More

by jwiscav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem Dailey
Oct 21, 2014 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new vehicle! We are thrilled to hear that this was by far your best car buying experience! That is truly something we strive for, and we are certainly appreciative of your business. At Tafel, we genuinely work to understand our client's specific needs, and we are happy to hear that working over the phone was painless and simple. Kareem is a valued member of our staff, and he will also appreciate this generous review. If there is anything else we can do for you, please do not hesitate to contact us. We look forward working with you again in the future!

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