Mercedes-Benz of Louisville

Great Buying Experience We live 2 hours a way and I looked on line for a Mercedes. Wendell Smith was my salesman and he was great. There was no high pressure and he worked w We live 2 hours a way and I looked on line for a Mercedes. Wendell Smith was my salesman and he was great. There was no high pressure and he worked with us during the entire process. He id not play games or give us the run around. He always responded to my phone calls timely and e-mailed me back. It was definitely a good experience. Mark Little More

I highly recommend this dealership I had a great experience. I took my vehicle in to have the tires and lights checked. While that was being taken care of I decided to walk around an I had a great experience. I took my vehicle in to have the tires and lights checked. While that was being taken care of I decided to walk around and check out what was out there for sale. Although I did not buy a vehicle that day, I am planning to in the near future , and I will be doing so from this dealership. A rep approached me and showed me a couple of vehicles I showed interest in. She was very nice, polite and patient. At no point did I feel being pushed or rushed. I had genuine answers to my questions. Many thanks to Alisa Gerton and Abel Bogale. More

Best sale ever The best and easiest buying of an car I ever experienced. Grat communication, fast sale, best salesperson I contact and deal with. I'm ready to buy f The best and easiest buying of an car I ever experienced. Grat communication, fast sale, best salesperson I contact and deal with. I'm ready to buy from them again. More

Great Environment and Experience. Thanks, Wyndall Smith! I am sincerely appreciative of the attention and effort provided by Tafel representative Wyndall Smith. He clearly had my best interest at heart in a I am sincerely appreciative of the attention and effort provided by Tafel representative Wyndall Smith. He clearly had my best interest at heart in assisting me with the purchase of my vehicle, and still maintains that attitude even after the purchase was made. He has gone out of his way to assure me that Tafel isn't just about making a sale. It is about taking care of their customers, in every aspect of the business, and for the long haul. The service and attention has been amazing. Thanks, Wyndall. More

OVERALL GREAT SERVICE!! My utmost gratitude goes out to my sales rep. David McNulty and the team behind Tafel Motor Company for their dedicated and exceptional service! It al My utmost gratitude goes out to my sales rep. David McNulty and the team behind Tafel Motor Company for their dedicated and exceptional service! It all seemed so overwhelming at first but thanks to David, who was always one step ahead of things, everything worked out perfectly and now I get to enjoy my new ride! You guy's ROCKED! Thanks again! More

Very friendly Very good experience test driving GLA this morning, David was very knowledgeable about the car and made our our overall experience very positive. I wo Very good experience test driving GLA this morning, David was very knowledgeable about the car and made our our overall experience very positive. I would recommend Tafel and David. More

Car Buying Experience As a previous owner of a Mercedes, we have long enjoyed the quality of the vehicle and service that Tafel Motors has to offer. In our research for As a previous owner of a Mercedes, we have long enjoyed the quality of the vehicle and service that Tafel Motors has to offer. In our research for another great vehicle my wife Carol and I explored the BMW, Audi and GM products. Ultimately, we returned to the Mercedes and Tafel Motors. As always, your service was outstanding and specifically the work of Mr. David McNulty as our salesman. He was courteous, professional and extremely helpful in our decision making process. He and Mr. Bogale listened to our concerns and tried to meet our price expectations. David was very knowledgeable and informative regarding all the latest feathers, technology and capabilities of the new Mercedes E-350 that we purchased. We also appreciate the professional help we received from Jeff Jackson, Megan Hailey and Abel Bogale. It was a pleasure to work with David and we would highly recommend him to our friends as the salesman to see if they were interested in purchasing a Mercedes. We look forward to many more years of great service from Tafel Motors. More

Great Car Buying Experience My experience buying my ML 350 Mercedes was great. Buying a car is not stressful when you are working with Eric Torsch. He is the gold standard when i My experience buying my ML 350 Mercedes was great. Buying a car is not stressful when you are working with Eric Torsch. He is the gold standard when it comes to buying a car. He is practically a Mercedes encyclopedia but also knowledgeable about his competitors. All you have to do is tell him what you are looking for and he will find it. I know this because my parents have been buying cars from him for years. In this instance he found me a great car within a week of talking to him. He spent a lot of time with me going over every detail of the car even though it was well past closing hours. He made the car buying experience truly enjoyable The financing process was also extremely smooth. Jesse was also great to work with. He is very friendly and extremely knowledgeable. More

Professional and Friendly Our experience with Tafel Motors has been wonderful. From the initial meeting with Jarris T. to the test drive with John F. the experience was what it Our experience with Tafel Motors has been wonderful. From the initial meeting with Jarris T. to the test drive with John F. the experience was what it should be. There wasn't any pressure to purchase they just let the product speak for itself. John went above and beyond to find the vehicle that we wanted and to get it to us. I would highly recommend Tafel Motors and look forward to many years of service with them. More

Professional car buying experience I dealt with John F. and found him to be knowledgable and competent. I was a walk in looking at a certified pre owned car. Initial greeting was friend I dealt with John F. and found him to be knowledgable and competent. I was a walk in looking at a certified pre owned car. Initial greeting was friendly, was quickly and efficiently passed over to John who answered all my questions and didn't hesitate to set up a long and effective test drive there and then. Came back the next day to buy and the process was again friendly and efficient. Paperwork was easy, additional warranty options were explained clearly but without pressure, the vehicle walk through with Megan was quick but comprehensive. If I had to find a fault, which is hard, it would my first contact with the Sales Manager Abel, who although a nice guy, still tried some of the old school car dealer closing techniques which seemed anachronistic and at odds with the rest of the Tafel experience. But really that's picking on a small thing. We'll be in the market for an SUV in a couple of months and the first stop will be Tafel to see what they have. (John, if you're reading this, the price will still have to be right) More